Whether they’re used for work or play, iPads bring countless activities straight to your fingertips. What is more, even with Costco’s impressive discount prices, they are still sold at a premium cost.
But what if you’ve bought an iPad from Costco and realized that it isn’t quite right for you? I’ve done the research, so here is everything you need to know about Costco’s iPad return policy!
Costco iPad Return Policy
Costco accepts returns of iPads bought in-store or online within 90 days of purchase or delivery. You can only return to a Costco warehouse and must bring the receipt or your membership card for a full refund. Opened or used iPads must be returned with the Apple box and all accessories.
If you want to learn more about the process of returning an iPad to Costco, the restrictions regarding iPad returns at Costco, and how long it will take for you to get the refund, keep on reading!
When Should You Return An iPad To Costco?
Unlike the merchandise covered by Costco’s lifetime satisfaction guarantee, iPads are classified as electronics and must be returned within 90 days, starting from the day you receive your iPad.
Customers can place a return anytime they like during opening hours which may vary from store to store.
On average, Costco is in operation from 9:30 AM-10 AM until 8:30 PM on weekdays (Monday – Friday) and 6 PM on weekends.
You can check the hours of your local store with the online warehouse locator tool.
How Do You Return An iPad To Costco?
iPads purchased in-store and online can be returned to any Costco location in the U.S.
Simply take the iPad to the customer service desk with the appropriate proof of purchase dated within 90 days (including a store receipt or online invoice).
At the desk, the cashier will scan the receipt and offer a refund, direct exchange, or replacement where applicable.
Note that to be eligible for a refund, you must provide the card you used at the time of purchase. If you don’t bring that exact card, you may be given store credit as an alternative.
Do You Need A Receipt To Return An iPad To Costco?
Although returns with a receipt are preferable, you can still return an iPad without the original receipt by bringing your membership card with you.
Costco can track the purchases made by each eligible member by using the 12-digit membership number located on the back of your card.
If the cashier can locate the purchase, you will be eligible for a full cash or card refund.
However, note that returns made without a receipt are tracked by Costco. Because of this, misuse or excessive use of the system can stop you from returning high-value items such as iPads in the future.
How Long Will A Refund From Costco Take To Arrive?
Initiating a return in-store is the quickest way to receive a refund. While funds returned to a credit or debit card can take up to 48 hours, cash refunds are issued straight away.
However, if you processed a return via mail, you should allow at least 1-2 weeks to receive the funds.
Costco will initiate refunds as soon as the parcel reaches their warehouse and has been inspected for damage.
Can You Return An Opened iPad To Costco?
You can return an iPad to Costco even if it has been opened and the seals are broken.
However, customers must return the iPad in its original Apple box with all additional features including charging cables, instructions, plug adapter, headphones, and Apple stickers.
A cashier will likely check over the return to ensure all pieces are together before processing the refund.
Can You Return A Used iPad To Costco?
If your experience of using a recently purchased iPad was unsatisfactory, you can return it to Costco within the 90-day period.
Additionally, if you have noticed any defects while using the iPad, you may return it for a full refund or replacement where possible.
However, keep in mind that customers must return used iPads in brand-new condition.
How Do You Return An iPad That Was A Gift At Costco?
Gift recipients (even if they are non-members) must provide the membership details of the gift giver if a receipt is unavailable.
The funds will be loaded onto a Costco cash card that can be used on all retail products at Costco warehouses, online, and at Costco-owned fuel stations.
For non-members, the shop card will allow access to all Costco locations and products.
Are There Restrictions On iPad Returns At Costco?
There are several restrictions on the method customers can use to return an iPad.
For example, all Apple products are ineligible for self-service return processes undertaken online. Because of this, even iPads purchased online must be returned in-store.
Additionally, customers that request a return that challenges Costco’s return policy may be denied.
If you are looking to learn more, you can see our related posts on the Costco AirPods return policy, the Costco phone return policy, the Costco router return policy, and the Costco laptop return policy.
Customers can return iPads, even if they have been opened or used, within 90 days of purchase or delivery. Ensure the iPad is placed in its original Apple box with all additional features.
Customers must provide a receipt, online invoice, or 12-digit membership card number to claim a full refund. Apple products are ineligible for self-service returns.