If you live in Indonesia or Bali and wonder if Amazon delivers to your area, the answer is yes! Amazon now ships orders to select cities in Indonesia, including Jakarta, Bandung, Surabaya, and Bali.
This article will answer some of the most frequently asked questions about Amazon product availability, shipping, and delivery to Indonesia/Bali.
Does Amazon Deliver to Indonesia/ Bali In [currentyear]?
Many of the products found on the Amazon US website can be delivered to Indonesia/ Bali. To be safe, shoppers should search the Amazon International Shipping section to ensure they find eligible products. Although Indonesian shoppers can not receive next-day or two-day delivery, most deliveries are available within 14 days with shipping costs that start at $4.99 in [currentyear].
Keep reading to learn more about how to order from Amazon Indonesia and what items are eligible for delivery!
What Are the Benefits of Shopping on Amazon US for Indonesians?
There are many benefits of shopping on Amazon US, including:
- A wide selection of items: Amazon US offers a vast selection of items, from books and electronics to clothes and home goods.
- Competitive prices: Amazon US often has competitive prices on items, especially compared to other online retailers.
What Are the Disadvantages of Shopping on Amazon US for Indonesians?
There are a few disadvantages of shopping on Amazon US, including:
- Customs and import fees: Customers in Indonesia or Bali may be responsible for paying customs and import fees when ordering from Amazon US.
- Limited customer service: Customer service options are limited for shoppers outside the United States.
Where Can Shoppers in Indonesia/Bali Find Items Available for International Delivery on Amazon?
On the Amazon International Shipping Portal, shoppers in Indonesia or Bali can find products able to be delivered from Amazon US to their country grouped by product category.
To access the International Shipping portal, shoppers need to be logged in to their Amazon US account and have a current shipping address saved.
To shop the Amazon International Shipping Portal:
- Go to amazon.com and log in to your account.
- Hover over Accounts & Lists in the top right-hand corner of the page and select Your Account.
- Under the heading Shop with Prime, select Manage Prime Membership.
- On the left-hand side of the page, select Settings.
- Scroll down to the Country/Region Settings section and choose Change.
- From the drop-down menu, select Indonesia or Bali as your primary country.
- Click Save changes.
- Now that you’ve updated your country/region settings select Go to International Shopping from the Country/Region Settings page. Or, go directly to the Amazon International Shipping Portal.
- On the Amazon International Shipping Portal, items available for shipping to Indonesia or Bali will be marked with “Available for international shipping” on the product detail page.
What Items Are Eligible or Ineligible for Delivery to Indonesia/Bali?
Most items sold on Amazon US are eligible for delivery to Indonesia or Bali, with a few exceptions. These include things that are:
- Oversized or heavy (weighing more than 150 pounds/68 kg)
- Fragile or breakable
- Perishable (food items that will spoil if not refrigerated)
- Flammable
- Valuables (items with a value of more than $2,500)
- Prohibited by Indonesian customs
To learn more about what items are ineligible for international shipping, visit the Amazon International Shipping Help page.
What Payment Methods Are Accepted for Amazon Shoppers in Indonesia or Bali?
Shoppers in Indonesia or Bali can pay for their orders on Amazon US with a credit or debit card, as well as with an Amazon Gift Card.
How Much Does International Shipping Cost From Amazon US to Indonesia/Bali?
In general, the cost to ship an item from Amazon US to Indonesia or Bali depends on the item’s size, weight, and value, as well as the shipping method you choose.
To get an estimate of how much it will cost to ship an item to Indonesia or Bali:
- Go to amazon.com and log in to your account.
- Add the items you want to purchase to your shopping cart.
- Proceed to checkout and enter your shipping address.
- Select ”Continue to shipping method.”
- On the ”Select a shipping method” page, choose to get estimated shipping rates from the drop-down menu next to Country/Region.
- Select Get Rates.
- A pop-up window will appear with estimated shipping rates for each available shipping method.
Typically, standard shipping usually $4.99-$14.99, while expedited shipping typically costs $9.99-$24.99.
What Are the Customs and Import Fees for Indonesia/Bali?
When ordering from Amazon US for delivery to Indonesia or Bali, customers may be responsible for paying customs and import fees.
Generally, the amount of these fees will vary depending on the value of your order. To get an estimate of how much you may need to pay in customs and import fees:
- Go to amazon.com and log in to your account.
- Add the items you want to purchase to your shopping cart.
- Proceed to checkout and enter your shipping address.
- Select ”Continue to shipping method.”
- On the ”Select a shipping method” page, choose to Get estimated shipping rates from the drop-down menu next to Country/Region.
- Select Get Rates.
- A pop-up window will appear with estimated shipping rates for each available shipping method, as well as an estimate of any customs and import fees that may be due.
How Do Shoppers in Indonesia/Bali Pay Customs and Import Fees to Amazon?
Usually, customs and import fees for orders shipped to Indonesia or Bali are collected by the carrier at delivery time.
However, international shoppers pay an estimated custom fees deposit at the time of order.
If the amount required at the time of delivery is less than this deposit, Amazon will refund your account.
How Long Do International Deliveries Take From Amazon US to Indonesia/Bali?
Typically, the time it takes for an item to be delivered from Amazon US to Indonesia or Bali depends on the shipping method.
Usually, standard shipping takes 4-14 business days, while expedited shipping takes 2-5 business days.
What Is the Return Policy for Indonesian/Bali Amazon Orders?
Items shipped from Amazon US to Indonesia or Bali can be returned within 30 days of delivery.
How Can Shoppers in Indonesia/Bali Contact Amazon US Customer Service?
If you need to contact Amazon US customer service, you can do so by emailing customer-service@amazon.com or using the website’s chat function.
Please note that customer service options are limited for shoppers outside the United States.
To learn more, you can also read our posts on whether or not Amazon delivers to South Africa, if Amazon delivers to Pakistan, and does Amazon deliver in the rain.
Conclusion
Now is the time if you’re an Indonesian resident looking to take advantage of Amazon’s fantastic selection and low prices. Also, while Amazon Indonesia/ Bali does not offer one/two-day shipping, customers generally receive their packages within 14 days.
