Does Kroger Deliver Prescriptions? (All You Need To Know)

Store deliveries for items such as prescriptions, groceries, etc., have been around for decades. However, lately, store deliveries have become the main way customers want to shop.

Therefore, you may be wondering, does Kroger offer prescription deliveries? Here is what I found out about Kroger’s delivery services!

Does Kroger Deliver Prescriptions In [currentyear]?

Unfortunately, Kroger currently does not offer the ability to add your prescriptions for regular out-of-store delivery with your groceries and other items as of [currentyear]. However, Kroger can deliver your prescriptions to your home or work through Kroger Mail Order Pharmacy. Additionally, when using Kroger Mail Order Pharmacy there is no additional shipping fee.

Read on if you want to learn about what Kroger’s Mail Order Pharmacy is, how it works, and more.

What is Kroger’s Mail Order Pharmacy?

Kroger’s Mail Order Pharmacy is a service through Postal Prescription Services, PPS, that delivers your prescriptions to you.

Moreover, Kroger Mail Order Pharmacy works by you creating an account and placing an order for your prescriptions.

Then, Kroger fills your prescription and ships them, for free, to the address you provided them within 7-10 days.

Furthermore, you can order your prescriptions from Kroger’s Mail Order Pharmacy through the mail, by phone, or online.

How do you use Kroger’s Mail Order Pharmacy?

How do you use Kroger’s Mail Order Pharmacy?

To use Kroger’s Mail Order Pharmacy you first have to sign up through Postal Prescription Services. Moreover, you can sign up through your phone, mail, fax, or online.

Therefore, to sign up for Kroger’s Mail Order Pharmacy:


  1. Start by going to
  2. Second, click “Create an Account”
  3. Then, you will need to enter your email address and create a password
  4. Next, you will be taken to the “Add a Patient” page, where you need to click “Request New Patient”
  5. Lastly, follow the rest of the instructions given and enter any requested information to finish setting up your account

By mail or fax:

  1. You need to fill out the Customer New Prescription Request form and mail or fax it to Kroger
    • Mail the form to P.O. Box 2718, Portland, OR 97208-2718
    • Fax the form to 1-800-723-9023

By phone:

  1. Call 1-800-552-6694

Additionally, if you fill out the form and mail/fax it in, make sure you write clearly on the form so the information can be read and entered properly.

Moreover, make sure the shipping address and payment information you provide is valid.

Furthermore, once your account has been created Kroger Mail Order Pharmacy also needs your original prescriptions to complete your orders.

Therefore, you will need to send your original prescriptions through the mail or ask your doctor to electronically prescribe, mail, fax, or call your prescriptions to Kroger’s Mail Order Pharmacy.

Kroger’s Mail Order Pharmacy:

  • Mailing address – PPS Prescription Services, P.O. Box 2718, Portland, OR, 97208-2718
  • Fax – 1-800-723-9023
  • Phone number – 1-800-552-6694

Furthermore, once your account is created and Kroger’s Mail Order Pharmacy receives your prescriptions, they will begin working on your order.

Moreover, your prescription orders should arrive within 7-10 days, however, allow a couple of extra days with your first order in case of delays.

If you do not receive your order in 10 days, check your delivery status with your order tracking number or call Kroger’s Mail Order Pharmacy at 1-800-552-6694.

Additionally, to request a refill from Kroger Mail Order Pharmacy:


  1. Log in to your account at
  2. Next, click “Add Online Prescription Management”
  3. Last, following the instructions given


  1. 1-800-552-6694 and give them your prescription number to enroll in the refill reminder program

In addition, Kroger’s Mail Order Pharmacy business hours are Monday to Friday 6 AM to 6 PM, and Saturday 9 AM to 2 PM.

How much does Kroger’s Mail Order Pharmacy Cost?

Fortunately, Kroger’s Mail Order Pharmacy offers free shipping for standard shipping to your home or work.

Furthermore, the cost of your prescription depends on what your prescription is, what your insurance covers, and what your insurance copays are.

Therefore, to find out the cost of your prescription check your insurance and copay information.

Additionally, when paying for your prescriptions you can pay with:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Personal checks, and
  • Money Orders

To know more, you can also read our posts on whether or not Kroger delivers flowers, if Kroger delivers groceries, and when does Kroger restock.


Even though Kroger, unfortunately, does not currently have the option to order and receive your prescriptions through regular out-of-store deliveries to your doorstep, Kroger can still deliver your prescriptions to you through Kroger’s Mail Order Pharmacy.

Furthermore, to use Kroger’s Mail Order Pharmacy you just need to create an account and send them your original prescriptions and they will ship you refills to your doorstep. Additionally, Kroger’s Mail Order Pharmacy does not charge a shipping fee for standard shipping.

Photo of author

Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

Leave a Comment