When using DoorDash to order food, the company allows you to save your payment information to your account, so you don’t have to manually enter your debit card number repeatedly.
But what happens when DoorDash wants you to verify your account with another debit or credit card? Why does this occasionally happen? I was curious about the same questions, and looked more in-depth at the matter. Here’s everything I discovered!
Why Does DoorDash Want Me to Verify with Another Card In 2023?
DoorDash asks to verify your account with another credit or debit card to protect you from scams, fraud, and identity theft as of 2023. If you only have one debit card, consider purchasing a prepaid Green Dot card to handle the situation. Or, delete your current information, restart your phone, and try again.
If you want to learn more about account verification on DoorDash, including other ways to get around the second card verification process, why DoorDash needs to verify your account, how to set a default payment, and more, keep reading! I found all you need to know!
Why Does DoorDash Want Me to Verify with Another Card?
When DoorDash asks you to confirm your account with another debit or credit card, it most likely serves as an anti-fraud mechanism.
Unfortunately, some hackers attempt to steal customer information from big companies like DoorDash.
Therefore, DoorDash takes the necessary steps to protect customers from fraud and other scams.
How Can I Handle Second Card Verification on DoorDash?
If you get a notification that you have to verify your DoorDash account with another debit or credit card, there are a few ways to handle the situation.
First, you can use a second debit or credit card, enter its information, and DoorDash will verify your account.
However, if you don’t have a second debit card, opt to use the computer to make the order.
According to DoorDash customers, the desktop platform allows you to simply scan your original card, and your account will be verified.
Moreover, you can try deleting all your current credit card information, restarting your phone, and re-entering the card information on the DoorDash app.
That said, this is another method to use if you only have one credit or debit card and need to verify your DoorDash account with a second payment option.
Additionally, customers note that using Apple or Google Pay may be a better option because your account is less likely to need verification, and they’re more secure payment methods.
How Do You Add a Credit Card to Your DoorDash Account?
Fortunately, DoorDash makes adding another debit or credit card to your account very simple.
That said, follow these steps to add another payment method to your account on the mobile app:
- Open the DoorDash app
- Tap the icon in the top left-hand corner
- Click on “Payment Methods” (Android) or “Payment” (iOS)
- Under “Add Payment Method,” select the arrow next to “Credit/Debit Card”
- Enter your credit/debit card information (card number, CVC code, expiration date, and billing zip code)
- Click on “Add Card”
- Select which card you would like to be your default card (a checkmark will appear next to the card that’s set as the default)
If you use your computer to place DoorDash orders, you can also update your payment methods on this platform.
With that, follow these steps to add a payment method to your DoorDash account on your computer:
- Log in to your DoorDash account at doordash.com
- Click on the three stacked lines icon at the top left-hand corner
- Select “Payment”
- Under “Add New Payment Method,” click on the arrow next to “Credit/Debit Card”
- Enter your debit/credit card information (card number, CVC code, expiration date, and billing zip code)
- Click on “Add Card” to save your information
- Click on the three dots next to the card you would like to add as your default card
- Select “Set Default”
What If I Only Have One Credit Card?
If you only have one credit or debit card and DoorDash wants you to verify your account with a second, there’s no need to panic.
As previously mentioned, there are a couple of ways to work around the system. However, you can always call DoorDash customer support at (855) 431-0459 to explain your problem as well.
Also, several DoorDash customers suggested purchasing a Green Dot card. That said, Green Dot cards are reloadable prepaid debit cards that work like your go-to debit card.
Most often, these prepaid debit cards are available at stores like CVS, Walmart, and Rite-Aid.
Why Does DoorDash Want Me to Verify My Account?
Occasionally, DoorDash asks to verify your account, either by using another payment method or via an email message.
With that, DoorDash does this to protect its customers’ account information.
By completing multi-factor verifications, DoorDash can be assured that the customer is who they say they are to protect them from fraud and identity theft.
How Do You Verify DoorDash Accounts?
The most common way DoorDash asks customers to verify their accounts is through an email or text message with a six-digit verification code.
After a customer receives the six-digit code, they follow the prompts in their account and enter the code to verify their identity.
According to DoorDash customers, this is most likely to occur if you update some of your personal information.
What Payment Methods Does DoorDash Accept?
Fortunately, DoorDash accepts a variety of payment methods, including the following:
- Credit cards
- Debit cards
- Google Pay
- Apple Pay
- DoorDash gift cards
Additionally, you can upload multiple payment methods onto a single account if you choose.
Can You Pay for DoorDash Orders with Cash?
Currently, you cannot pay for DoorDash orders in cash.
That said, DoorDash suspended its cash payments to help stop the spread of germs and protect DoorDasher, merchant, and customer health.
However, you can still tip your DoorDash delivery driver with cash if you’d like to.
Are Payments Secure on DoorDash?
Payments are secure on DoorDash, no matter what method you use.
That said, DoorDash keeps all your payment information private, so your DoorDasher cannot see it when they drop off your food.
Still, choose to pay for DoorDash orders with Google Pay, Apple Pay, or PayPal if you’re concerned about payment security.
Further, these are the safest and most secure payment methods you can use, especially when shopping online. Moreover, DoorDash also ensures that your phone number is kept private.
Therefore, you can call your delivery driver, and rest assured knowing your phone number is safe.
It doesn’t happen often, but sometimes, DoorDash asks you to verify your account with another credit or debit card. If you only have one credit card, there are a couple of ways to work around this system.
In any case, DoorDash only asks to verify your account for customer safety and to prevent scams and identity theft.