Fios On Demand Not Working (11 Potential Fixes + Other FAQs)

Is your Fios On Demand not working, and you’re trying to find the best potential fixes so that you can get Fios up and running quickly?

I’ve been researching this topic and have found several useful fixes that you should try, and I have other details I’ll share with you below!

Fios On Demand Not Working In 2024

To fix Fios On Demand not working, you can first try to unplug your router, wait a few minutes, and then plug it back in as of 2024. Furthermore, most of the time, the issue is with Internet connectivity. Therefore, check the cords from your router to your cable box to make sure they are plugged in correctly.

Do you want to know more fixes for Fios On Demand not working or have other questions? If so, keep reading below to find out all of the best tips and tricks to get it up and running again!

1. Unplug Your Router

The first fix for Fios On Demand not working is to unplug your router, wait a few minutes, and plug it back in.

Also, you want to make sure your router completely reboots before trying On Demand.

2. Check Your Router Cords

You also want to check your router cords to ensure your router has power and is plugged into your Fios cable box securely and correctly.

Additionally, you want to check to ensure all cords are in working order and that there are no frays or damage to the cables, which could hinder network connectivity.

3. Turn Off Cable Box For 30 Seconds

To fix Fios On Demand not working, you can simply try to turn off the cable box, let it sit for 30 seconds, and turn it back on to see if that will get the On-Demand working again.

4. Unplug & Replug In Fios Cable Box

To fix Fios On Demand, you can unplug your Fios cable box, wait a few minutes, and plug it back in.

However, make sure you let it restart completely before you try to use On Demand to see if it works.

5. Check Whether You’re A Premium Subscriber

There is some On Demand content that you cannot view unless you’re a Premium subscriber, so make sure that you’re accessing content that your subscription provides.

6. Ensure Coaxial Cable Is Plugged In

You’re going to want to check to make sure your coaxial cable is plugged in securelyfrom the wall to your cable box and tighten the connection if needed.

7. Check Network Interface Module Connection

If you’re using a Network Interface Module, you want to make sure it’s connected and securely plugged in to fix Fios On Demand.

8. Check For Network Outages

Since Fios On Demand requires the Internet, you want to ensure that you’re not dealing with a network outage, which would interfere with On Demand working properly.

Therefore, you can check to ensure you have a good Internet connection and that your Internet is working on other devices.

9. Check For Equipment Outages

9. Check For Equipment Outages Verizon

There could be equipment outages around your location hindering your Internet or Fios from working properly, so check with Verizon to see if outages are in your area.

10. Could Be Fios Regular Maintenance

If you’re having issues with Fios On Demand not working, the problem might not be you at all and could just be regularly scheduled maintenance from Verizon.

However, there is nothing you can do except wait while Verizon completes the maintenance when this happens. You often get an email or alert if maintenance will be happening before it does.

11. Contact Verizon

If you’re still having issues with Fios On Demand not working, you may want to contact Verizon because a technician might have to come out and see if it’s your device or another issue.

For example, the problem could be a cable or line outside of your house that only a technician can fix or find as the source of the problem.

Why Is My On Demand Not Working On Fios?

There are several reasons Fios On Demand isn’t working, including connectivity or network issues, network outages, or an issue with the content you’re trying to view.

Why Does My Fios On Demand Keep Freezing?

Fios On Demand freezing is often an issue from either the cable box, router, wiring, or splitters used, but if you can’t find the problem, contact Verizon to get a technician to help you.

To learn more, you can also read our posts on how to cancel Verizon Fios, Verizon Fios guide not working, and Verizon Fios remote not working.


To fix Fios On Demand not working, you can reboot your router, turn off the cable box and turn it back on, or unplug your cable box and plug it back in.

Additionally, you need to make sure the coaxial is plugged in securely, check all cords for damage, make sure they are plugged in tightly, and check your Internet connection.

However, the issue could also be scheduled maintenance on Fios, which means you’d need to wait for Verizon to complete the maintenance before it works again.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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