15 Things To Know Before Getting Walmart Family Mobile

Walmart seems to have any and every product or service you need to survive, including a cell phone plan.

But before you switch to Walmart Family Mobile, there are some things you need to know. Keep reading to discover everything about Walmart Family Mobile!

15 Things To Know Before Getting Walmart Family Mobile In 2024

1. Several Advantages To Switching To Walmart Family Mobile

When you sign up for Walmart Family Mobile, there are several advantages that other wireless carriers don’t offer.

For example, Walmart Family Mobile promises the following features, regardless of the plan you choose:

  • No contracts
  • No surprise fees
  • Have the option to keep your current phone
  • Multi-line discounts
  • Coverage for 99% of people in the United States

Further, the one aspect that draws most customers to Walmart Family Mobile is the no-contract feature.

2. It’s Easy To Get Started With Walmart Family Mobile

Getting started with Walmart Family Mobile is very straightforward, which is another reason so many people use the carrier.

To start, you need to choose a new phone from Walmart’s wide selection of smartphones.

Or, if your current phone is compatible with Walmart Family Mobile, you can choose to keep it while switching providers. Then, you select a Walmart Family Mobile plan.

Also, Walmart Family Mobile has a lot of plans to choose from that are tailored for individuals or families.

3. Three Ways To Activate A Walmart Family Mobile Plan

When it comes to activating your new Walmart Family Mobile plan, again, it’s very easy to do so. In fact, Walmart offers three different ways to activate your new Walmart Family Mobile plan.

First, you can call the customer service line at 1-877-440-9758 to start your plan. Or, you can choose to begin coverage by using the online portal.

Finally, you can text “ADD” to the number 611611 to activate your Walmart Family Mobile plan.

4. Walmart Has Several Smartphones To Choose From

As previously noted, you have the option to keep your current phone when you switch to Walmart Family Mobile.

However, if you’re ready for a new smartphone, Walmart provides many options. For example, on Walmart’s website, the following types of phones are available:

  • Samsung Galaxy
  • iPhone
  • LG

Further, the price range for a new cell phone at Walmart starts as low as $47 and reaches $1,400 for the newer models.

5. A Few Different Ways To Pay Your Bill

When it comes to paying your Walmart Family Mobile phone bill, there are a few different ways to complete payment.

For example, the most popular method customers use is with a debit or credit card. On top of that, Walmart Family Mobile also accepts PayPal as a valid payment method.

Still, you can link your bank account to your Walmart Family Mobile bill payments. Moreover, Walmart makes it incredibly simple to pay your bill, as you can do so entirely online.

With that, all you need to do is enter your phone number on the Walmart Family Mobile website, and your card linked to your account will be charged.

6. T-Mobile Provides Walmart Family Mobile Coverage

Although Walmart has its own cell phone plans, it uses a third party for the actual cell phone coverage. That said, T-Mobile provides Walmart Family Mobile’s nationwide coverage.

In fact, you can check the strength of Walmart Family Mobile coverage using the T-Mobile coverage map.

7. Long-Distance Calling Is Available With Walmart Family Mobile

One benefit of switching to Walmart Family Mobile is that long-distance calling is available to all customers.

For an extra $10 fee, Walmart Family Mobile offers a Global Calling Card for international calls.

Further, here are some of the details about using long-distance calling with Walmart Family Mobile:

  • Calls must originate in the United States or Puerto Rico
  • Roaming is only allowed in select countries
  • Calls are billed in one-minute increments
  • Rates are subject to change without prior notice
  • Airtime expires after 180 days of the last use or 30 days after your service is suspended (whichever comes first)

8. Walmart Family Mobile Offers Several Service Plans

8. Walmart Family Mobile Offers Several Service Plans

On the Walmart Family Mobile website, comparing service plans is straightforward to understand.

For single-line plans, the prices range from $24 to $50, depending on the features you want and the amount of data.

In comparison, multi-line service plans have the same price range as single line plans but charge $24.88 for each additional line.

9. Walmart Family Mobile Comes With Added Features

Another feature of Walmart Family Mobile that separates it from the competition is the available features.

For example, Walmart Family Mobile offers a $10 off coupon for SafeLink Benefit, which offers free minutes, texts, and data for qualified customers.

Additionally, Walmart Family Mobile gives new customers a 90-day free trial for Pandora Premium, a music streaming service.

10. Easy To Transfer Service To Walmart Family Mobile

If the thought of switching cell phone providers sounds like a hassle, Walmart Family Mobile allows you to rest easy.

That said, transferring your service is very simple with Walmart Family Mobile and only requires three steps.

First, select a Walmart Family Mobile plan or choose an unlocked GSM-capable phone with a Family Mobile SIM Card.

Then, you select the phone number you want to use as your transfer device (most people keep their old phone number).

Finally, you choose the “Transfer My Service Now” button on the Walmart Family Mobile website, and the transfer is complete!

11. Customer Service Is Available To Help

If you have any problems with your Walmart Family Mobile service, whether the initial set-up or paying your bill, there are customer service representatives available to help.

That said, the way to contact customer service is via the phone by calling 1-877-440-9758.

Further, the Walmart Family Mobile call centers operate seven days a week from 8 am to 11:45 pm Eastern time.

12. You Can Keep Your Current Phone

As previously mentioned, one beneficial feature of using Walmart Family Mobile is that you can keep your current phone instead of buying a new one.

However, your current cell phone must be compatible with the network. Fortunately, it’s very simple to check whether or not your phone will be compatible with Walmart Family Mobile.

To check, text “BYOP” to 611611, and you’ll immediately receive a notification about your phone’s compatibility.

13. Walmart Family Mobile SIM Cards Aren’t Expensive

If you decide to keep your current phone while switching to Walmart Family Mobile, you must purchase a Family Mobile SIM Card before activating your new plan.

With that, the Walmart Family Mobile SIM Cards are available online and only cost $1 before taxes and other feeds.

Moreover, you can get the SIM Card delivered to your home or your nearest Walmart store, depending on your preference.

14. Walmart Family Mobile Video Streaming Isn’t As Good

Although there are several advantages of choosing Walmart Family Mobile, one disadvantage is video streaming quality.

Further, Walmart Family Mobile plans don’t provide high-definition video streaming as other wireless carriers do. 

15. Mobile Hotspot Capability

If you enjoy having a mobile hotspot feature, Walmart Family Mobile has this option available for some plans.

Further, the Truly Unlimited plan through Walmart Family Mobile comes with 30GB of mobile hotspot for $49.88 a month for a single line.

Additionally, the other Walmart Family Mobile plans have mobile hotspot capability but don’t come with as many gigabytes.

To learn more, you can also read our posts on what is Walmart Family Mobile, what does Walmart protection plan cover, and is Walmart safe.


Switching to Walmart Family Mobile comes with a number of benefits, such as the ability to keep your current phone and a variety of service plans.

Also, Walmart Family Mobile service plans don’t come with contracts or hidden fees. However, video streaming quality isn’t as good with Walmart Family Mobile.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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