Grubhub Scams (7 Scams To Be Aware Of)

Grubhub is a great way to order food online and have it delivered to your door, but like anything else, there are multiple scams to be aware of.

In this blog post, we’ll provide a complete list of Grubhub scams to watch out for so that you can enjoy your food ordering experience without being scammed.

Grubhub Scams In [currentyear]

Grubhub customers should know about the many common scams on shoppers in [currentyear]. Unfortunately, these criminals tend to pull scams on the Grubhub platform that add additional fees, use fake reviews, and create phony restaurants to take customers’ money. In addition, they use counterfeit websites designed so people believe they are on the Grubhub website.

Keep reading for a complete list of some of the most common Grubhub scams and our tips to avoid them!

1. Grubhub Delivery Fee Scams

One of the most common Grubhub scams is delivery fee scams.

In this type of scam, a user will order food through the Grubhub app or website and then be asked to pay an additional delivery fee that was not disclosed initially.

Typically, this additional delivery fee can be anywhere from a few dollars to over $50.

2. Grubhub Order Modification Scam

Another common Grubhub scam is the order modification scam.

In this scam, a user will place an order and receive a notification that their order has been modified without their knowledge or consent.

Usually, the modification will result in the user being charged more for their order.

3. Fake Grubhub Promotions

A third common Grubhub scam is fake promotion offers. With this scam, a user will receive an offer for a free or discounted meal through the Grubhub app.

Typically, the offer will require the user to enter their credit card information, and then they will be charged for the full price of the meal, regardless of the promotion.

4. Fake Grubhub Restaurant Reviews

A fourth common Grubhub scam is fake reviews. In this scam, a user will read a positive review for a restaurant on the Grubhub app and then decide to order from that restaurant.

However, when the food arrives, it is of poor quality and not what was promised in the review.

5. Fake Grubhub Surveys

5. Fake Grubhub Surveys

Another common Grubhub scam is fake surveys. In this scam, a user will receive a pop-up survey while using the Grubhub app.

Usually, the survey will ask the user for personal information such as their name and address.

Once the user provides this information, they will be redirected to a website that is not affiliated with Grubhub.

6. Grubhub Data Breaches

In late 2021 the FBI warned restaurants that used delivery services like Grubhub that they were vulnerable to cyber-attacks.

Once a cyber-attack occurs, data breaches can affect millions of these delivery service users.

When data breaches occur, they can expose customers’ usernames, email addresses, and passwords.

Therefore, it is crucial if you have an account with Grubhub to frequently change your password and be on the lookout for phishing emails.

7. Fake Restaurants On Grubhub

Finally, customers should be aware of fake restaurants on Grubhub.

In this type of scam, a user will search for a particular restaurant on the Grubhub app only to find that the restaurant does not exist.

Furthermore, if the user orders from a fake restaurant, they will not receive their food and will be charged for the order.

How Can Customers Avoid These Scams On Grubhub?

Now that you know some of the most common Grubhub scams, here are a few tips on how to avoid them:

  • Read reviews before ordering from a new restaurant on Grubhub.
  • Only order food through the Grubhub app or website.
  • Be sure to check for any additional fees before you confirm your order.
  • Never enter your credit card information on a website you are unfamiliar with.
  • If you receive a free or discounted meal offer, check the terms and conditions before accepting it.
  • If you receive an email or text message from Grubhub, check the sender’s address to make sure it’s coming from a legitimate source.
  • Contact Grubhub customer service if you have any concerns.
  • If you have any concerns about a restaurant or delivery driver, contact Grubhub customer service.

To learn more, you can also read our posts on Grubhub meaning, does Grubhub have live chat, and Grubhub slogan.


Grubhub is a great way to order food from your favorite restaurants; however, there are a few scams that you should be aware of before using the service.

We hope this blog post helped educate customers on some of the most common Grubhub scams.

By following the tips above, you can avoid being scammed and enjoy your food delivery experience!

Photo of author

Mackenzie Jerks

Mackenzie is a freelance writer and editor, published author, and music enthusiast who holds a Bachelor of Science in Business Administration. When she’s not writing, Mackenzie is either wrapped up in a book, discovering new music, or introducing herself to a new fitness regimen.

Leave a Comment