Hobby Lobby Return Policy Without a Receipt (Full Guide)

Hobby Lobby gives you the opportunity to buy several items and return them after a brief window if you’re dissatisfied with the product.

However, if you want to return an item but you lost the original receipt, you may wonder if Hobby Lobby accepts no-receipt returns. If you’d like to find out, keep reading to see what I discovered!

Hobby Lobby Return Policy Without a Receipt In 2024

Hobby Lobby lets you return items without a receipt before 90 days have passed in 2024. Without a receipt, the store will either let you exchange the item or get store credit, but you won’t receive a refund. Moreover, the value of the item in this instance will be taken as its lowest price within the last 60 days.

Continue reading to learn everything you need to know about returning an item to Hobby Lobby without a receipt, including returning items bought online, how the store handles cards, and more!

What Happens If You Don’t Have a Receipt at Hobby Lobby?

If you want to return an item to Hobby Lobby but you don’t have a receipt, your local store might take it back, but will only give you store credit or let you exchange it for a different item.

Any store credit you receive in this situation may also not be the original value of the product, as Hobby Lobby looks at the lowest price that no receipt returns were marked down to in the past 60 weeks.

As well, you’ll also need to carry valid ID in order for the store to process your return.

Moreover, Hobby Lobby says that if you don’t have a receipt, it won’t guarantee that your return request will be accepted.

Note that you can’t return Silhouette and Cricut products or sewing and embroidery machines unless you have a receipt no matter the condition they’re in.

If you do have the receipt for your purchase, then the products must be unused and unopened.

If the reason you’re returning the item is related to the warranty, Hobby Lobby says you should contact the manufacturer instead.

What Is the Hobby Lobby Return Policy for Online Orders Without a Receipt?

What Is the Hobby Lobby Return Policy for Online Orders Without a Receipt?

If the item you want to return was bought from HobbyLobby.com, then the company also allows you to process it without a receipt, but only under specific circumstances.

For example, if the item was part of an order that was above $250, then you have to ship it back, as this order is considered a bulk purchase and cannot be processed at a store.

In this case, you should complete a return form on the Hobby Lobby website and mail it to the following address:

Hobby Lobby

Attention: Returns

7600 A SW 44th St

Oklahoma City, OK 73179

Items below $250 can be returned to a store without the receipt, but you need an invoice and you will only receive store credit.

If you lost the original invoice, you can email them or call 1-800-888-0321 to get a replacement copy.

Whether or not you have the supporting documents, you can’t return items bought online from Hobby Lobby if they’ve been used or opened, and you also need to ship back the item in its original packaging.

If Hobby Lobby accepts your return, the amount you get back will not include the shipping and handling costs, as these will be deducted from your final refund.

The company will only give these fees back if the reason for return was due to an error on its part (e.g. you received the item already damaged).

Can Hobby Lobby Look up and Reprint a Receipt?

Hobby Lobbycan reprint your receipt if you used a credit or debit card to pay for part of or all of the item you purchased the first time around. However, If you only used cash, then you can’t get a reprinted receipt.

To know more, you can also read our posts on Hobby Lobby return policy, if Hobby Lobby does custom framing, and Hobby Lobby theft policy.


You can return items bought from Hobby Lobby without a receipt, provided 90 days haven’t elapsed, but you can only get store credit or an exchange.

However, if you purchased a product online and you’re returning it to a Hobby Lobby store, you need an invoice for the original transaction.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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