Home Depot Appliance Return Policy

Home Depot only accepts appliance returns on smaller appliances, for which customers have 90 days to return. Customers can only return major appliances, such as dishwashers, refrigerators, and microwaves if they are defective or damaged. Returns must be done within 48 hours of purchase.

Can I Return A Home Depot Appliance Without the Receipt?

You can return a Home Depot appliance without the receipt if you provide alternate proof of payment, such as the original packaging or packing slip.

Alternatively, Home Depot may be able to retrieve your order from the system if you paid using a credit/debit card and made the purchase within 90 days.

Note that if you cannot provide proof of purchase, Home Depot may accept your return but refund you with a store credit for the lowest price of the appliance.

Can I Return A Home Depot Appliance Without the Box?

If you do not have the box for your appliance, online shoppers have noticed that Home Depot may still accept the refund if it is in good condition.

Remember that the refund for your Home Depot appliance without the box will be at the discretion of the store manager.

How Long Do I Have To Return a Home Depot Appliance?

For faulty appliances, you need to return the item within 48 hours to be eligible for a refund (however, it may be 3-5 years if you opt for an appliance warranty).

Additionally, you can return or exchange small appliances for reasons other than defectiveness if you do it within 90 days.

If you purchased with a Home Depot Consumer Credit Card or other Home Depot credit card, you would have a full year to return your appliance as part of their perks.

Can I Return An Appliance To Home Depot Outside Of The Returns Window?

Can I Return An Appliance To Home Depot Outside Of The Returns Window?

If you have a small appliance in unopened condition with the receipt after the returns window has expired, it will be at the Home Depot manager’s discretion to accept the return.

Unfortunately, you only have 48 hours to return them to Home Depot for major appliances if they are faulty.

However, many major appliances will have a manufacturer’s warranty to allow you to fix your appliance after the return date has expired.

It is also possible to purchase a Home Depot Protection Plan to insure your appliance from the day of purchase.

Under this plan, if you have an issue with your appliance, you can have it repaired under the Home Depot Protection Plan.

How Do I Return A Home Depot Appliance?

All Home Depot appliances should ideally be returned with the receipt, in the original box, and with all the components they arrived with.

Remember that it may hinder your appliance return to Home Depot if you do not have these items.

Returning A Major Appliance

If you purchased a major appliance from Home Depot, unfortunately, you cannot return it unless it is damaged or faulty.

Once you have received your major appliance from Home Depot, you will only have 48 hours to return it to the store or to schedule a collection if it is faulty.

For a major appliance purchased online, you can contact the Home Depot customer service department at (800) 455-3869, and an associate can help you process your return.

Returning A Minor Appliance

If you have purchased a minor appliance from Home Depot, you can return it to any store with the receipt for a refund or exchange it up to 90 days after purchase.

Similarly, you can contact Home Depot customer service to schedule a return if this is more convenient.

What Type Of Home Depot Appliances Can I Return?

Home Depot will only accept returns or exchanges on small appliances up to 90 days after purchase.

Small appliances from Home Depot include air fryers, blenders, toasters, and other products.

Home Depot will not accept returns unless they are faulty for major kitchen appliances such as washers, refrigerators, ovens, dryers, and microwaves.

Once you have purchased or received your major appliance, you only have 48 hours to return the major appliance to Home Depot if it is faulty.

What Do I Do If My Home Depot Appliance Is Faulty?

If you purchased your Home Depot appliance in-store, return it to the store with your receipt for a return or exchange.

For major appliances, you have 48 hours to claim a refund for a faulty product at Home Depot, whereas for smaller appliances, you have up to 90 days.

If you have had the Home Depot appliance delivered and it is damaged, you can refuse it at delivery time.

Home Depot will exchange or refund your appliance, depending on your preference.

However, if you have ordered a Home Depot appliance and refused the delivery despite the item not being faulty, you will not receive a refund.

You will likely need to pay for the item to be delivered again, which may incur additional charges.

Now that you know about the Home Depot appliance return policy, you might also be interested in what does Home Depot do with returns, if Home Depot installs appliances, and if Home Depot haul away old appliances.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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