How Do I Contact Walmart HR? (All You Need to Know)

As one of the largest private employers in the world, Walmart has millions of employees in the US and globally. In order to recruit, train and manage this workforce, Walmart needs a highly efficient Human Resources department.

Further, a successful HR department must be responsive to employees’ concerns and feedback, so new and prospective employees may have wondered how to contact Walmart HR. We looked it up, and have all the information you need!

How Do I Contact Walmart HR In 2024?

Walmart HR can be contacted by phone at 866-368-3289 for all issues related to job applications, work issues, employee benefits, and more. There are also different numbers you can call for specific issues like attendance, benefits, W-2s, and wages. Any ethics complaints and feedback can be submitted via the online form on the Walmart website.

To find out more about how to contact the Walmart HR department, and how they can help you, read on for plenty of useful information!

Does Walmart Have an HR Department?

Walmart is one of the largest corporations in the world with 2.5 million employees. There are 1.5 million Walmart employees in the US alone.

This makes Walmart one of the largest private employers globally. As of 2019, Walmart’s reported annual revenues were $523.96 billion.

To manage an enterprise on this scale, Walmart needs a highly efficient Human Resources department.

The Walmart HR department handles recruitment, management, training, and development for all of these employees.

Each Walmart store has HR managers who interpret and implement company policies in a way that is best for their store and local conditions.

The HR department at Walmart also uses AI to analyze data and to support good decision-making.

Walmart also makes it easy for employees to contact their supervisors to share concerns and feedback for open communications.

What Is the Phone Number for Walmart HR?

You can contact Walmart HR at 866-368-3289 for questions and concerns regarding job applications, work issues, employee benefits, and more.

For specific concerns, you can contact the following resources:

  • Wage & Hour and Open Door Helpline: 1-800 361-0781
  • Walmart One and Benefits: 1-800-421-1362
  • Attendance Hotline: 1-800-775-5944
  • W-2 Express: 1-877-325-9239
  • com Customer Escalations: 1-855-315-2743
  • Resources for Living: 1-800-825-3555

What Does Walmart HR Do?

What Does Walmart HR Do?

Walmart’s Human Resources department oversees employee benefits and morale, and provides training and development to meet the company’s workforces needs.

Walmart Human Resources includes the following teams:

  • Associate Experience
  • Benefits
  • Talent Development
  • People Analytics
  • Recruiting

Each Walmart store has its own human resources personnel who interpret and implement the corporate human resource plan to match the store’s needs for training, accommodation of local customs, etc.

Who Is in Charge of the Walmart HR Department?

At the present, Donna Morris is the Executive Vice President and Chief People Officer in the Walmart Human Resources Department.

Other senior officers in the Walmart HR department are as follows:

  • Allison Joyce – VP Talent Partner
  • Adam Stavisky – Senior Vice President, US Benefits
  • Amy Goldfinger – Senior Vice President, Global Talent
  • Brian Besanceney – Senior Vice President and Chief Communications Officer
  • John Lacy – Vice President, People

The Walmart HR department has 1260 employees in total.

How Do I Contact the Hiring Manager About My Job Application at Walmart?

The best way to get help for your job application is to call the Walmart candidate helpline at 800-955-7267, between the hours of 7a.m. to 4 p.m. Central Time, Monday through Friday.

You can also find information about your job application and the interview process at the Walmart careers page.

How Do I Contact My Manager at Walmart?

If you need to contact your manager at Walmart to call in sick, you can reach them at 1-800-775-5944.

You will be asked to enter your Walmart Identification Number, date of birth, and store number.

This will generate a confirmation number and transfer you to the store manager. The system will then transfer your call to the store manager, who will need the confirmation number.

Whom Do I Contact for a Walmart Employee Complaint?

Employees who have concerns or complaints can use the appropriate online form. Complaints are routed to the Global Ethics Office in Bentonville, Arkansas.

All complaints are kept confidential. Employees can almost make complaints anonymously if they prefer.

To know more, you can also read our posts on Walmart employee discount, Walmart leave of absence policy, and Walmart late policy.


There are several different ways to contact Walmart HR, depending on the issue you are concerned with.

For all issues connected with job applications, benefits, and the work environment, you can call Walmart HR at 866-368-3289.

For specific issues like attendance, W-2s and more, there are different numbers to call. Complaints about ethics violations and other concerns can be submitted online.

Photo of author

Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

Leave a Comment