How To Call In Sick At Walmart? [Your Full Guide + FAQs] 

Calling in sick can be a little daunting; however, we are only human, and illness or injury is often unavoidable. Knowing the right time to call is pretty tricky as your absence can cause many repercussions.

Walmart relies on its associates to keep stores ticking over, so you may wonder, how to call in sick at Walmart. Please revert to my hand guide for tips on calling in sick!

How To Call In Sick At Walmart?

Walmart associates must call in sick at least 3 hours in advance to avoid warning points. Employees can call 1-800-775-5944 to report an absence due to sickness or injury. Provide your WIN number, date of birth, and store number. Eligible associates can receive intermittent leave and sick pay.

Keep reading to find our complete guide on calling in sick at Walmart and the answers to your frequently asked questions! 

How Early Do You Have To Call In Sick At Walmart? 

Walmart advises employees to call in sick at least 3 hours before their shift is supposed to start.

However, if your sickness rapidly appears or you become injured, you should try to alert the store of your absence as soon as possible.

Call the call-out (1-800-775-5944) number at your earliest possible convenience if you are involved in an emergency.

Can I Register Sickness At Walmart Online?

Walmart associates should be familiar with the OneWalmart website, where you can report an absence due to sickness.

Once you’ve logged into your OneWalmart employee account, select ‘report absence.’ Ensure the Walmart Identification Number (WIN), date of birth, and store number logged are correct.  

Select from the three options, whether you’re reporting a late absence, an absence on that day, or the next, and explain your reason for not attending your shift. You’ll need to outline any symptoms or injuries you are currently experiencing. 

What Do I Need To Call In Sick At Walmart? 

What Do I Need To Call In Sick At Walmart? 

Before calling in sick at Walmart, you should have your Walmart Identification Number, date of birth (enter by month, day, then a year), and your store number prepared.

Once your personal employee details have been approved, you’ll receive a confirmation number. The call will transfer to your store manager, who will need the confirmation number. 

Who Do I Report My Absence To At Walmart? 

Walmart store managers are the key people who need to know about absences such as sickness or injury. They may attempt to call in another staff member to cover your shift or rejig the floor plan with enough notice. 

 If you call at short notice, consider calling your store manager first to alert them of any changes. Additionally, associates that fall sick during their shift should notify the store manager. Alternatively, contact HR via the information telephone number. 

What Happens If I Call Walmart About A Prolonged Sickness? 

Walmart offers Intermittent Leave to associates who will miss work periodically for an ongoing illness, medical treatment, or injury.

Intermittent leave indicates the expected duration of your absence and when. In some cases, this may only need to cover reduced hours. 

Report missed shifts on Sedgwick via your MySedgwick portal or by calling their assistance team. Associates must register intermittent leave at least two days in advance. 

Does Walmart Pay Sick Leave? 

Yes, Walmart abides by the Paid Sick Leave (PSL) Law which may vary between states. Associates who cannot work due to an illness, injury, illness of an immediate family member (parent, child, guardian), or safety reasons (e.g., domestic or sexual abuse). 

Paid Sick Leave Law is currently used in Arizona, Connecticut, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Washington, California, and Illinois. 

Furthermore, PSL Law applies to full-time, part-time, and temporary associates on salaried and hourly contracts. You’ll be paid for contracted shifts missed during the period of illness or injury. 

How Do I Call In Sick At Walmart Out-Of-Hours? 

How Do I Call In Sick At Walmart Out-Of-Hours? 

The line associates should use to call in sick only operates between 8 am-5 pm. If your shift begins at the start of the day, you should log your absence via your OneWalmart employee account at least 3 hours before.

However, you should still call your store manager as soon as possible to ensure they are aware of your absence. 

What Happens If I Call In Sick Late At Walmart? 

Walmart incentivizes associates to maintain 100% attendance, particularly on weekends and public holidays, as the consequences for missing a shift could be severe.

You’ll be tagged with ‘warning-like’ points if you are late calling in sick or totally miss your shift as it is deemed an unauthorized absence. 

Associates will be given 1 point if they are absent between Thursday and Sunday or a maximum of 3 points for missing key dates and holidays. Employees with 5-9 points will lose their Myshare bonus and risk termination. 

How Many Sick Days Can Walmart Employees Have? 

Walmart typically allows 4-5 occurrences due to sickness or injury within six months. However, employees who have only worked at the company for around six months may receive points. 

Will Walmart Give Me Points For Calling Sick? 

Walmart only issues points to associates that report an absence due to sickness after their shift has started or miss their shift altogether.

However, emergencies are typically pardoned. You will not receive points if you follow the correct procedure when calling in sick. 

If you have recently started your job at Walmart, you might also be curious to know about the Walmart bereavement policy, Walmart paystubs, Walmart’s dress code, the Walmart employee discount, and if Walmart drug tests.

Conclusion: How To Call In Sick At Walmart? 

Walmart requires employees to give at least 3 hours’ notice before calling in sick. Associates can report their absence by calling 1-800-775-5944, where they’ll provide their Walmart Identification Number number, date of birth, and store number. You’ll receive a confirmation number to inform the store manager once the call has been transferred.  

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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