How To Cancel Verizon Cloud? (4 Steps to Try + Other FAQs)

Are you trying to figure out how to cancel Verizon Cloud because you no longer need or want the service? Do you want to know the step-by-step process?

If so, keep reading below because I’ve been looking into this topic and have learned the steps you need to take to cancel Verizon Cloud!

How To Cancel Verizon Cloud In 2024?

Go into the “Add-Ons and Apps” page from My Verizon online or the app to cancel Verizon Cloud as of 2024. Additionally, you can cancel from the Verizon Cloud app. You should note that you will not be canceling Verizon Cloud just by deleting the app, so make sure you perform the cancellation correctly to avoid fees.

Are you looking for more details about how to cancel Verizon Cloud, such as if it will cost you money to cancel? Well, continue reading to find out that answer and much more!

1. Using The My Verizon Mobile App Or Online

You can cancel Verizon Cloud using the My Verizon mobile app, and you can begin by logging into your My Verizon account on the mobile app and following the steps below:

  • Select the “Menu” at the top
  • Select “Settings”
  • Go to “My Account”
  • Find “Apps & Add Ons”
  • Select “Verizon Cloud”
  • Select “Remove”

2. Cancel From Verizon Cloud Mobile App

If you’d like to cancel your Verizon Cloud subscription using the Verizon Cloud mobile app, it can be done quickly by performing the following steps:

  • Select “Menu”
  • Click on “Settings”
  • Delete “My Account”
  • Click “Delete My Account”
  • Select “Next”
  • Click on “Confirm” to confirm the removal of Verizon Cloud

3. Cancel From Verizon Cloud PC App

If you want to know how to cancel Verizon Cloud from the PC app, you can do it regardless of whether you’re on a Mac or Windows PC by following the guide below:

  • Select the “Cloud” image at the top on Mac or the bottom on Windows
  • Select the “Menu” icon
  • Select “Settings”
  • Choose “My Account”
  • Select the “Cancel My Plan” option at the bottom

4. Contact Verizon

4. Contact Verizon

You can also contact Verizon Customer Service if you’d like to cancel your Verizon Cloud account and go through the prompts to get to a live agent.

However, you will need to be the account owner or manager to cancel Verizon Cloud, have your account PIN handy, and the phone number for the account owner.

Why Am I Being Charged For Verizon Cloud?

You’re being charged for Verizon Cloud because you’ve subscribed to the service or forgot to cancel any free trial you had.

Furthermore, Verizon moved everyone from the free cloud storage option in 2017, which means you were automatically charged for Verizon Cloud once the free service ended.

Also, if you think deleting the app canceled Verizon Cloud, you are wrong, and you will need to cancel the service to stop being charged for it.

Does Verizon Cloud Require A Contract?

You do not have a contract with Verizon for Verizon Cloud which means you can cancel anytime you want, and there are no additional fees for canceling the service.

When Should I Cancel Verizon Cloud To Avoid Being Charged?

You must cancel Verizon Cloud a few days before you’re set to be charged for it to avoid the fee for another month if you want to cancel the service.

Additionally, if you’re using a free trial of Verizon Cloud, give yourself about five days before the free trial ends and then cancel it to avoid being charged.

What Happens If I’m Mistakenly Charged For Verizon Cloud?

If you were erroneously charged for Verizon Cloud, you need to contact Verizon Customer Service immediately and find out why and ask that the charge be removed.

To learn more, you can also read our posts on what is Verizon Cloud, how to access Verizon email, and Verizon bloatware.


You can cancel Verizon Cloud through the My Verizon app or website by logging in to your account, going into the “Add-Ons & Apps” section, and selecting “Remove.”

In addition, you can easily cancel through the Verizon Cloud mobile app on your Android device, iOS device, Mac, and Windows PC if you have the app installed by going into “Settings.”

However, deleting the app does not cancel your Verizon Cloud subscription, so until you cancel it, you will be charged, even if you delete the app and stop using the service.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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