What Is Verizon Cloud? (All You Need To Know)

Did you recently get Verizon service and have been wondering, what is Verizon Cloud? Are you curious as to what this service allows you to do and how to access it?

If so, continue reading below to find out all you need to know about the Verizon Cloud so you can utilize every service and feature Verizon has to offer!

What is Verizon Cloud In 2024?

Verizon Cloud is one of the many services that Verizon offers customers that allows you to securely store your content, including pictures, contacts documents, and videos. You can sync and backup all of your data wirelessly on all of your devices including tablets, computers, phones, and other similar devices. With Verizon Cloud, you can view content anytime you want privately.

Do you want to know more about Verizon Cloud, such as if you have to pay for it or if it’s free for all customers? Well, keep reading below to learn about that and a whole lot more!

Who Is Eligible To Use Verizon Cloud?

Anyone that is a Verizon customer can use Verizon Cloud, although you may have to sign up for the Verizon Cloud service if it’s not included in the Verizon plan that you have.

For example, if you have one of the following Verizon plans then you’re going to get Verizon Cloud included in the plan for no additional cost:

  • 5G Get More
  • 5G Do More
  • Do More Unlimited (no longer available for purchase)
  • Get More Unlimited (no longer available for purchase)
  • Above Unlimited (no longer available for purchase)
  • 5G Home Internet Plus

Do I Have to Pay For Verizon Cloud?

If you aren’t part of one of the above Verizon plans, you’ll have to sign up and pay for Verizon Cloud, which offers different tiers of service including:

  • 600GB Cloud Storage- You can pay $5.99 per month for 600GB of storage, which allows you to backup the files on your phone and it’s only for one phone and one user.

However, this basic plan is best for someone who just wanted to backup specific files or pictures since there isn’t enough room to store all of your files.

  • 2TB Cloud Storage- You can choose to pay $14.99 per month for 2TB of storage, which gives you the ability to backup files on your phone, computer.

With this plan, you’ll have an unlimited number of other devices you can use, can work with up to 5 users, shared storage, and the ability to search on all of your devices.

  • Unlimited Storage- For $19.99 per month you’ll have unlimited storage that allows for unlimited devices and up to 5 users.

Additionally, you can search across devices, have shared storage, and backup files on your phone, computer, and other devices.

What Devices Are Compatible With Verizon Cloud?

To use Verizon Cloud you need to be running on a compatible device which includes the following:

  • Android Verizon 5 and up
  • Apple iOS Version 12 and higher
  • Windows 10 Version 1903 and up
  • Mac OS X Mojave and higher

Is Verizon Cloud and iCloud The Same Thing?

Is Verizon Cloud and iCloud The Same Thing?

Verizon Cloud and iCloud are similar in that they are cloud storage services that allow you to sync and backup files, but iCloud gives you free storage.

In contrast, unless you have one of the included Verizon Plans, Verizon Cloud only will give you contact storage for free.

iCloud comes with any Apple purchase and is available for free for all Apple users with a free storage limit of 5GB, and then you can pay for higher storage if needed.

Therefore, if you have to choose between iCloud and Verizon Cloud, iCloud should be what you go with since it’s better overall.

Can Verizon Cloud Be Added to Business Accounts?

Unfortunately, you cannot add Verizon Cloud to any business account, although you can have your contacts backed up for you and that’s free of charge!

How Do I Access My Pictures on Verizon Cloud?

It’s easy to access your pictures on Verizon Cloud regardless of whether you have the desktop app, iOS app, Android app, or are running on a Mac OS app.

For example, if you have the Verizon Cloud app installed you can follow the steps below to access your pictures:

  • Select “Menu” on the left side of the app
  • Select “Photos & Videos”
  • All of your photos and videos are now viewable and you can just hold down a picture if you’d like to download, delete, or share the photo

Additionally, you can perform the same steps above if you’d like to access your pictures from the My Verizon website, which is where you’ll also have access to Verizon Cloud.

How Do I Open Verizon Cloud?

To open Verizon Cloud, you’ll need to either download the iOS, Android, Windows, or Mac OS app onto your device, which is free to download.

Furthermore, after the app has been downloaded, open the app, select “Get Started” and follow the prompts to begin using the app.

In addition, your Verizon Cloud can be found with the My Verizon app or website and you can open and access Verizon Cloud straight from there if it’s more convenient.

How Do I Backup My Phone to Verizon Cloud?

You can backup your data quickly and easily to the Verizon Cloud and if you have an Android device just follow the steps below:

  • Open the Verizon Cloud app
  • Find the icon for the Navigation Menu which looks like three lines
  • Select “Settings” on the right side of the app
  • Adjust your backup settings if needed such as when, how, and what to backup
  • Select the Navigation Menu again and then select “Home”
  • Click the “Backup Icon” on the top-right side of the screen which looks like a cloud with an up arrow
  • Select “Back Up Now” to begin the process

To know more, you can also read our posts on Verizon Message+ backup, what is Verizon Connect, and is Verizon Protect worth it.


Verizon Cloud is a secure and private cloud storage service offered by Verizon and it’s available to all Verizon customers, although you’ll have to pay for it unless you’re on specific plans.

Furthermore, you can store contacts, videos, photos, files, and other documents in the cloud, and access them anytime you want, with seamless sync and sharing across your devices.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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