IKEA is known for its low prices and a large number of goods for your house—from appliances to bedding, cutlery to bookcases; IKEA customers can find whatever they need to check off their shopping list.
But when it comes to purchasing your bedroom furnishings, you might be wondering about the mattresses available at IKEA. What is IKEA’s mattress warranty? I did some digging into the topic, and here is what I uncovered.
IKEA Mattress Warranty
IKEA has a comprehensive warranty plan for most furnishings, including mattresses. IKEA mattresses are sold with a 25-year limited guarantee that protects against manufacturer or structural damage. Customers have up to 365 days to return an unfit mattress or 90 days for a product exchange with the original purchase receipt.
For more information on IKEA’s mattress warranty, what is covered, how long it lasts, how to make a claim, which mattresses are covered, and much more, keep on reading!
What Is Covered Under An IKEA Mattress Warranty?
According to IKEA’s mattress warranty policy, IKEA mattresses and bed bases are guaranteed for comfort and function.
This guarantee includes quality, durability, and any issues that might arise with the materials or workmanship of the mattress, including the following:
- Foam Interior within Mattresses.
- Latex Cores of Mattresses.
- Mattress Springs.
- Wooden Frames, Slats, or Springs within the Base.
What Is Not Covered Under IKEA’s Mattress Warranty?
While IKEA does allow for manufacturer or article damage in the warranty terms, it does not include the following types of damage inflicted once the mattress has been delivered:
- Accidental Damage.
- Altered Goods.
- Fabric Cuts or Tears.
- Impact Damage.
- Normal Wear and Tear.
What Are The Time Frames For IKEA Mattress Returns?
If you are unhappy with your IKEA mattress, you have 90 days from the date of purchase in which to exchange the item for a different model or type of mattress.
This limited exchange policy covers inherent defects in the mattress only when it is in domestic use and not for any commercial or hospitality applications.
Past the 90-day mark, IKEA customers have 365 days from the time of purchase to try out the mattress and return it if they are not completely satisfied.
How Do You File A Claim With An IKEA Mattress Warranty?
If something goes wrong with your IKEA mattress, you can still file a claim if it is under warranty.
To do so, collect your original purchase receipt and other relevant personal customer information that might be necessary to look up your purchase and warranty information, including a home address and phone number.
Then, contact your local IKEA store using the phone number in the IKEA catalog or the online IKEA store lookup feature to discuss your claim and options with them directly.
Which IKEA Mattresses Are Covered Under Warranty?
Most of IKEA’s mattresses are covered under the limited 25-year guarantee. Mattresses that fall under IKEA’s warranty include the following:
- Foam Core Mattresses.
- Latex Mattresses.
- Memory Foam Mattresses
- Spring Mattresses.
What Products Are Not Covered Under IKEA’s Mattress Warranty?
IKEA’s mattress warranty does not apply to the following products:
- Children’s Mattresses.
- Crib Mattresses.
- JÖMA Spring Mattresses.
- Mattress Toppers.
- Sofa Bed Mattresses.
- SULTAN LADE Slatted Bed Bases.
What Is IKEA’s 25-Year Guarantee?
IKEA offers a limited 25-year guarantee for mattresses and bed bases that establishes coverage for manufacturer damage and issues with mattress materials.
Should your mattress sustain damage that falls under the warranty coverage, IKEA will honor the customer’s claim and pay for the repairs, parts, labor, and travel necessary to rectify the problem.
From the date of purchase, IKEA mattresses and associated bed components are all covered for 25 years of warranty. This applies to all defects and structural issues the IKEA mattress might suffer.
However, IKEA does recommend switching your mattress every 8 to 10 years, so this 25-year warranty should last for the entire lifespan of your mattress.
If you want to know more about IKEA mattresses, you might also be interested in reading up on the IKEA mattress return policy, whether or not IKEA mattresses come rolled up, and IKEA duvet & duvet covers.
IKEA offers a 25-year guarantee for mattresses and bed bases that covers structural and material damage, or flaws during manufacturing. IKEA will fund the repairs or replace the item.
In addition, people who purchase IKEA mattresses have a 90-day window in which to exchange the item, and 365 days during which they can return it with the original purchase receipt.