PayPal Confirm Receipt (What It Means + How To Do It)

PayPal does its best to help and protect its users, both buyers and sellers. One of the ways PayPal protects its buyers and sellers is through PayPal Confirm Receipt.

So, if you have been curious about PayPal’s Confirm Receipt option and how it works, I did some research, so keep reading to see what I discovered!

What Is the PayPal Confirm Receipt Option In [currentyear]?

PayPal’s Confirm Receipt feature allows a buyer to confirm that they have received the item or service they purchased, and that it’s in the correct condition. This feature is used when PayPal places a hold on the transaction that was used to purchase the item or service in [currentyear]. Once the order is confirmed, PayPal can release the funds to the seller.

If you’re interested in learning how to confirm a receipt through PayPal, and more, then you should keep reading for more useful facts!

What Is “PayPal Confirm Receipt”? 

PayPal Confirm Receipt allows buyers to confirm that they have received their item or service, and that it’s in the correct condition.

Additionally, this feature applies to “intangible goods,” when a merchant needs to update the order status.

Intangible goods mean untouchable items or services, meaning there is no tracking information or shipping labels.

Furthermore, PayPal Confirm Receipt was established for both buyer and seller protection, though it’s mostly for the buyer’s protection.

Therefore, it protects the buyer by allowing them to easily get their money back if there is an issue with their order.

Additionally, this feature also helps protect sellers by holding the transaction from the order and not allowing them to spend the money until there are no issues with the order.

This saves them from having to pay the money back later.

Furthermore, it also allows the seller to get their money before the 21 days of the holding period.

How do I Confirm Receipts on PayPal?

To confirm receipt, do the following:

  1. First, log in to your PayPal account
    • You can log in on the app or
  2. Second, go to the “Wallet” tab
  3. Click “Activity”
  4. After, find the payment for the item or service
  5. Next, click “Confirm receipt”
  6. Last, click “Yes” to finalize the confirmation

Additionally, some of the tabs, such as “Wallet,” may be found in different areas of the screen, depending on which platform you’re using.

Note that the steps are the same on all of PayPal’s platforms, mobile or online.

As well, you can only confirm receipt if the button is there.

Continue reading “Why is PayPal’s Confirm Receipt Button Missing?” to learn what to do if there is no confirm receipt button.

Why Is PayPal’s Confirm Receipt Button Missing? 

Why Is PayPal’s Confirm Receipt Button Missing? 

If the “Confirm Receipt Button” is missing, it’s because the seller hasn’t updated the order status yet.

Therefore, for the “Confirm Receipt Button” to appear on the buyer’s side, the seller needs to update the order status and change it to “order processed.”

For the seller to update the order status, do the following:

  1. Log in your account through the app or
  2. Next, go to the “Wallet” tab, and click “Activity”
  3. Select the transaction that you need to update
  4. Click “Get your money”
  5. Next, click “Service or virtual product”
  6. Following, confirm the order status
  7. Finally, click “Submit” 

Once the seller has updated the order status, PayPal should send an email to the buyer to let them know the seller has processed the order, and they need to confirm the receipt.

Additionally, PayPal will put the “Confirm Receipt Button” on the transaction for the buyer to confirm the order.

How Can I Confirm a Receipt on PayPal Before 48 hours?

If needed, the PayPal Confirm Receipt process can take place in 48 hours.

Once the transaction for the item or service has been sent and is on hold in the seller’s account, the seller can update the order status.

This will allow the “Confirm Receipt Button” to appear on the buyer’s side, as stated before.

After the buyer sees the “Confirm Receipt Button,” they can go through the process stated previously to confirm the receipt in under 48 hours.

Furthermore, once all of the steps are finished, all you can do is wait on PayPal to do its part.

Additionally, with the confirm receipt feature, it usually takes up to 7 business days to receive your money.

To learn more, you can also read our posts on PayPal executive escalations, if you can cancel a PayPal payment, and what is PayPal Key.


PayPal’s Confirm Receipt feature is simple to use and helpful for both buyers and sellers. Furthermore, it provides protection for the buyer in case there are any issues with the order and they need their money back.

Additionally, it provides ease for the seller to get their money faster, before the 21-day holding period, once the item or service has been received.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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