With over 1,300 stores across the country, Petco is a lot of people’s go-to choice for pet supplies, including dog food.
If you’re wondering whether you will be able to return dog food you got from Petco because it wasn’t right for your dog, or for another reason, read this article for more information!
What Is the Petco Dog Food Return Policy In 2023?
You can return dog food to Petco within 30 days of buying it for refunds or exchanges in 2023. You can return regular dog food to any Petco store, but you can only return prescription food by shipping it to the company warehouse. You should provide proof of purchase, like the original receipt, to have the return processed.
To learn all you need to know about returning dog food to Petco, including how to do it, what you need and more, read on for more information!
Can I Exchange Dog Food at Petco?
You can exchange dog food at Petco within 30 days of the original purchase. After 30 days, you will not be eligible for an exchange for your dog food, whether or not it’s opened.
Petco’s dog food exchange policy requires that a customer produces proof of purchase, like the original receipt or order confirmation email, and a valid form of ID for the exchange to be processed.
Can I Return an Opened Bag of Dog Food to Petco?
Petco will accept dog food returns, even if the bag is opened.
You just have to ensure that you’re taking it back within 30 days of purchase, and you have the original receipt for a full refund or exchange.
Your refund will be processed in the same medium as the payment was made. Products purchased in cash or by check will be refunded by cash.
You will be required to provide your identification and proof of purchase for Petco to give you a refund. Petco, however, limits the right to returns, regardless of receipt.
Can I Return Dog Food to Petco Without a Receipt?
You can’t return dog food to Petco without a receipt. The company’s return policy requires the customer to provide proof of purchase, i.e. the original receipt or order confirmation email.
For items bought online, you can access the confirmation email by visiting the “Order History” link through your Petco account.
After finding the order, select “View Details” beside the order details to bring up the receipt.
Unfortunately, for store purchases, you will not be able to get a refund or exchange if you don’t have the original receipt.
Can I Return Wet Dog Food to Petco?
You can return wet dog food to Petco within 30 days, as long as you have proof of purchase and a valid form of ID.
You can’t return wet dog food to Petco if 30 days have passed, or you don’t have the original receipt.
Can I Return Dry Dog Food to Petco?
You can return dry dog food purchased from Petco for a full refund or exchange within 30 days of purchase. After 30 days, you will not be entitled to a refund or exchange.
You will need to carry some ID and proof of purchase in the form of the original receipt or order confirmation email for your refund or exchange to be processed.
Can I Return Canned Dog Food to Petco?
You can return canned dog food to Petco for a refund or exchange if you do it within 30 days of buying it.
You can return it both at a store, or by mailing it to the return address on the package if you ordered it online.
You will need some ID and proof of purchase, (i.e. the original receipt or order confirmation email) for your refund or exchange to be processed.
What Does Petco Do with Returned Dog Food?
What Petco does with returned dog food often depends on each store’s policy.
As Petco cannot resell open dog food, it will choose to either throw it away, use it to feed the dogs it has within the store, or donate it to the animal shelters that supply the company with dogs.
If the dog food is unopened, Petco may put it back on the shelf and sell it. However, this varies on a store to store basis.
Can I Return Dog Food to Petco If My Dog Doesn’t Like It?
Petco will accept the return of your dog food if your dog doesn’t like it.
Petco’s 30 day return policy works on a “no questions asked” basis, as long as you have valid ID and proof of purchase.
You can return it to the store where you got it or ship it back to them in the mail. If it’s prescription food, you can only return it via mail to the company warehouse at the following address:
257 Prospect Plains Road, Ste. B
Cranbury, NJ 08512
Petco’s dog food return policy allows you to return dog food within 30 days of purchase for a full refund or exchange. You will need to provide a valid form of ID, as well as proof of purchase in the form of the original receipt or order confirmation email.
For online purchases, you can also provide the order details from your account as proof of purchase. You can’t return dog food to Petco without the receipt.