Refuse Amazon Package (Can You Refuse It + Other FAQs)

Amazon shoppers may, at some point, find themselves in a situation where they need to refuse delivery of a package.

Therefore, in this article, we will give shoppers instructions on how to refuse an Amazon package, as well as tips on how to avoid such a situation in the first place!

How to Refuse an Amazon Package In 2022

Shoppers can refuse packages from Amazon at the time of delivery in 2022. Once the receiver has refused a package, it will be sent back to the sender. However, a restocking fee of up to 20% may be applied to refused Amazon deliveries. Before refusing the delivery, other options may be taken, like canceling your order. 

To find out your options for refusing an Amazon package, including tips to avoid delivery refusals, keep reading for more facts and tips!

What Does “Refused by Receiver” Mean?

If you see the status of your Amazon order as “Refused by Receiver,” it means that the package was refused by whoever attempted to accept delivery of it.

What Happens If a Shopper Refuses Delivery of an Amazon Package?

In most cases, when a package is refused, it will be returned to the sender (in this case, the seller).

Once returned, the seller will then be responsible for dealing with the package and may choose to issue a refund or send you a replacement item.

How Can Shoppers Refuse Delivery of an Amazon Package?

If you need to refuse delivery of an Amazon package, the best thing to do is contact the seller directly and let them know.

Shoppers can find the seller’s contact information by going to Your Orders, finding the order in question, and clicking on the “Contact Us” button.

Once you contact the seller, explain the situation and let them know that you need to refuse delivery of the package.

After discussing your situation with the seller, they will then be able to provide instructions on refusing delivery.

In some cases, the seller may even be able to cancel the order and issue a refund without requiring you to go through the process of refusing delivery.

How Can Shoppers Prevent the Need to Refuse Delivery of an Amazon Package?

How Can Shoppers Prevent the Need to Refuse Delivery of an Amazon Package?

Some things shoppers can do to avoid the need to refuse an Amazon package are:

  • Make sure that you’re available to accept delivery of your package on the expected delivery date. If you know you won’t be available, try to arrange for someone else to be there to accept the package on your behalf.
  • If you’re not sure when your package will be delivered, track the shipment using the tracking number provided by Amazon. This way, you’ll know when to expect the package and can make arrangements accordingly.
  • If you think there’s a chance you might need to return your purchase, opt for a seller that offers free returns. That way, if you do need to refuse delivery or return your purchase, you won’t be charged any extra fees.

Do You Get Your Money Back If You Refuse Delivery of an Amazon Order?

If you’re refusing delivery because you no longer want the item or need to return it, you may be charged a restocking fee by the seller.

This fee is typically around 10-20% of the purchase price but can vary depending on the seller.

If you’re refusing delivery because the item is damaged or defective, you shouldn’t be charged a restocking fee. In this case, the seller will either issue a refund or send you a replacement item.

How Do Shoppers Cancel an Amazon Order?

To cancel an Amazon marketplace order, you’ll need to contact the seller directly.

However, if the seller cannot cancel your order, you can try contacting Amazon customer service.

Shoppers can find their contact information by going to Amazon’s Help page and clicking on the “Contact Us” button.

Simply log into your account and go to Your Orders to cancel orders fulfilled directly by Amazon. If the order has not been shipped, you can easily cancel by clicking the Cancel button.

What to Do If an Amazon Order Has Already Shipped

If the order has already shipped, you’ll need to wait for it to arrive and then follow the return instructions included with the package.

In most cases, you’ll be able to return the item for a refund of the purchase price, minus the shipping charges.

In some cases, you may also be charged a restocking fee by the seller. If you’re unsure about the return policy, it’s best to contact the seller directly and ask.

To find out more, you can also read our posts on Amazon package delayed in transit, do Amazon packages come early, and do Amazon packages come with receipts.

Conclusion

Amazon packages refused by the receiver are sent back to the sender. It may seem like an obvious statement, but it’s worth mentioning because many people don’t realize they have this power.

If you receive a package that you don’t want for any reason- maybe it’s not what you ordered, or it was damaged in shipping-simply refuse it, and it will be sent right back to the seller who sent it.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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