Target, one of the largest low-cost retailers in the U.S., is known for selling a wide range of electronics items such as mobile phones from a variety of carriers.
For various reasons, you may decide to return a cell phone that you bought at Target, so you must be wondering – what is Target’s cell phone return policy? Here is what I found out through my research!
Target Cell Phone Return Policy
Target accepts returns of cell phones (even if opened) within 14 days of the in-store purchase or online order pickup, without any exceptions on the 14-day policy. You can also return cell phones that have a carrier contract by paying early termination fees.
If you want to know more about whether you can return a cell phone after 14 days, whether Target will accept returns for opened cell phones, and much more, keep on reading!
What Is Target’s Cell Phone Return Policy?
If you have purchased a cell phone (including brands such as Motorola, iPhone, Samsung, LG, and Nokia) from Target either in-store or online.
Additionally, you have 14 days to return the item for a refund, even if you have also purchased a carrier contract along with the cell phone.
Since Target’s cell phone return policy is dictated by the carriers who provide the phones, it is very strict and does not have any exceptions.
How Can You Return A Cell Phone To Target?
You can return a cell phone to Target stores easily—just go to the Mobile Kiosk located in the Electronics department at your local store or talk to an associate at the Electronics counter to get the return process started.
However, if your cell phone is a contract item or has a carrier plan attached to it, you must return it in-store with the help of a Target Tech Rep at the Electronics counter.
In both cases, make sure to bring along a valid form of government-issued photo ID, the original receipt as proof of purchase, and the mode of payment you used to make the purchase.
How Long Do You Have To Return A Cell Phone To Target?
You have 14 days to return a cell phone to Target, either for replacement or reimbursement.
This 14-day period begins on the day you purchased the cell phone in-store or picked up the online order.
Can You Return A Cell Phone To Target After 14 Days?
Unfortunately, you cannot return cell phones to Target after the 14-day window.
This is because Target must comply with the constraints and deadlines set by the carriers who provide the cell phones to Target.
Can You Return A Cell Phone To Target Without A Receipt?
You can return cell phones to Target stores without the original receipt and get a full refund if you can present an alternative proof of purchase such as digital barcodes or packing slips.
If you don’t have any of these, Target will have to look up the purchase history and barcode of the item for you using the mode of payment you made the purchase with.
Target stores can look up receipts for all purchases made with the following payment methods:
- Checks—You must bring a blank check from the same checking account for verification
- Target GiftCards—You must provide the same physical Target GiftCard that you used
- Target RedCard—Including Target Debit Card, Target Credit Card, and Target Mastercard
- Third-Party Credit Cards—Including American Express, Discover, Mastercard, and Visa
If Target is unable to track your purchase, you may be refunded in the form of a merchandise return card that can be used to buy another item from the same Target store only.
Can You Return Opened Cell Phones To Target?
You can return opened cell phones to Target within 14 days, even if you have removed the packaging.
However, you will be charged a restocking fee for opened cell phones.
Make sure to bring all the original packaging and included accessories with you while returning the opened cell phone to Target.
Does It Cost Money To Return Cell Phones To Target?
If you have purchased a Target cell phone with a carrier contract and return it within 14 days, you might be charged an early termination fee, as per individual carriers’ policies.
Additionally, if your cell phone has been opened and taken out of the packaging, Target will charge you a $35 restocking fee for each phone you return.
This fee will also be subject to taxation in some states.
For more information on returning products to Target, you can see our related posts on the Target Apple Watch return policy, the Target headphones return policy, and the Target appliance return policy.
Target does accept returns of cell phones purchased in-store or online within 14 days after the purchase or online order pickup (there are no exceptions to this policy).
You can also return cell phones without the receipt if you can provide an alternative proof of purchase. You will be charged a restocking fee if the phone is unboxed.