Twitch Prime Sub Not Working (List of Potential Fixes + FAQs)

Is Twitch Prime Sub not working, and do you want to know how you can potentially fix this issue? Do you have other questions that you’d like answered?

Well, keep reading below, because I’ve been researching this topic and have found a lot of potential fixes that might help you!

Why Is My Twitch Prime Sub Not Working In 2024?

If your Twitch Prime sub is not working, then you should check to make sure you’re not on Prime as an invitee on a Prime Household account, since you cannot access Twitch if you were part of an Amazon Household invitation. Additionally, you’ll need to check to make sure your Amazon Prime membership is active in 2024?

Are you looking for additional potential fixes for your Twitch Prime sub not working? If so, continue reading on as I go into more detail about the best fixes!

1. Check Prime Membership & Payment Status

If your Amazon Prime or Twitch Prime membership was set to renew recently, you want to check your Prime membership status and make sure you’re still an Amazon Prime member.

For example, if you forgot to update your payment information when you received a new credit or debit card, it could cause your membership to lapse.

Therefore, the Prime membership lapsing would cause an issue and account for why you’re dealing with the Twitch Prime sub not working.

2. Know Whether You’re a Prime Invitee

A Prime invitee is someone that has access to Amazon Prime as part of an Amazon Household account, but if you’re an invitee, then the Twitch Prime sub not working would make sense.

Furthermore, an invitee will not have access to Twitch Prime, since it’s exclusive to Amazon Prime or Twitch Prime members only.

To fix this issue, you would either need to sign up for Twitch Prime or Amazon Prime and remove yourself from the Household account.

3. Log In & Out of Your Twitch Account

If the Twitch Prime sub is not working, you can try tolog out of your Twitch accountand back in to see if that fixes the problem.

For example, if server updates or glitches were occurring at the time, logging out and back in can resolve those issues and get the Twitch Prime sub-working again.

4. Upgrade From Amazon Prime Free Student Account

If you have Amazon Prime free as a student member, such as a 30-day free trial or 6-month free trial of Prime, then you cannot access Twitch Prime.

Therefore, either you will need to pay for Amazon Prime as a student or you will need to upgrade to a regular Prime account to access Twitch Prime.

5. Sign up in the Correct Country or Region

You’ll have the issue of the Twitch Prime sub not working if you signed up for the service using the wrong country or region website.

Additionally, if you recently moved to another country, you’ll have to re-sign up for Prime in the country you’re now living in to get it to work properly.

6. Reboot Your Device

6. Reboot Your Device Twitch

One of the most basic and common fixes for any computer-related error is to reboot your device and try again.

However, you’ll want to leave your device turned off for 5 minutes before you reboot it and try to reload to see if that fixes the Twitch Prime sub not working.

7. Clear Browser Cache

Clearing out your browser cache can fix a lot of issues with Twitch Prime sub not working, such as a corrupted file, and it’s easy to clear your cache regardless of which browser you are using.

For example, if you’re running on Firefox you can clear your cache by following the steps below:

  1. Open “History” from the Menu
  2. Select “Clear Recent History”
  3. Choose the timeframe that you want to be cleared
  4. Check the “Cache” box
  5. Hit “OK”
  6. Reload the page to see if that works

8. Restart Your Router

Restarting your router can help solve many issues, including if you cannot get the Twitch Prime sub to work properly.

Furthermore, turn your router off, leave it off for a few minutes, and then turn it back on. Reload the Twitch Prime page and see if that solves issues that could be related to your connection.

9. Contact Twitch Prime Customer Service

Twitch Prime Customer Service can help you if you cannot get the Twitch Prime sub to work and none of the other fixes have helped resolve your problem.

10. Contact Amazon Customer Service

If none of the above fixes have solved your problem, you may want to contact Amazon Customer Service to get further assistance, since it could be a different account-related issue.

How Many Free Twitch Prime Subs Do You Get?

You will only have1 free Twitch Prime subper month, and that sub does not renew automatically, so you’ll have to resubscribe to that channel if you want to keep it going.

To learn more about Twitch, you can also read our posts on what is Twitch Prime, Twitch notifications not working, and Twitch chat not working.


If the Twitch Prime sub is not working, then you will need to verify your Prime status and payment details to ensure that your membership is renewed properly.

Additionally, you cannot access Twitch Prime if you are on a free Student Prime membership or if you’re part of an invited Amazon Household account. However, some issues may be browser-related so try to reboot your device and clear your browser cache to see if that helps.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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