Verizon MMS Not Working (List Of Potential Fixes + FAQs)

If you’ve discovered Verizon MMS is not working, you may be wondering what you can do to fix the problem quickly and send important multimedia messages.

Well, below, you’ll find a lot of potential fixes for this problem that I’ve discovered during my research so read on to learn about them right now!

Verizon MMS Not Working In 2024

If you’ve found Verizon MMS not working, the first thing to do would be to check your settings for voice, text, and Internet to ensure it’s all set up correctly as of 2024. Additionally, you can restart your device, ensure you have a good cell signal, and ensure mobile data is turned on before sending an MMS again.

Want to know other ways you can fix Verizon MMS not working and have additional questions? If so, read further to learn all of the fixes I’ve discovered that can help you!

1. Check Your Settings

Checking your device settings would be the first step if you’ve discovered Verizon MMS is not working, and you’ll need to check all of the settings individually.

For example, you want to look at the settings for the Internet, text messages, and voice calls to see if you have disabled MMS or if another issue is involved.

2. Restart Your Device

Most tech problems can be fixed by restarting your device, and issues with MMS are no different, so one potential fix would be to restart to see if that fixes your MMS problem.

Additionally, you will need to wait a few minutes after you’ve restarted your device and then try to send another MMS to see if that works.

3. Take Out Your Battery

A user reported a problem with Verizon MMS not working and found a solution as simple as taking out the battery from the device, waiting 30 seconds, and then putting the battery back in!

However, make sure if you take your battery out that you’re not voiding any warranty, and make sure you handle the battery properly and with care to avoid damage.

4. Check Your Cell Signal

If you’re having issues with Verizon MMS not working, it would be helpful to make sure you have a good cell signal and a great signal strength.

Furthermore, MMS requires a stable and strong connection to send through the Verizon network, and if it loses connection even for a minute, it could cause the message not to send. 

5. Make Sure Data Is Turned On

Go into your “Settings” and select “Data Usage” to ensure that the Mobile Data option is turned on and working properly.

Additionally, you won’t be able to receive or send any MMS without the data turned on, so you must leave data on for this purpose.

6. Check Your Data Usage Settings

If you’ve found Verizon MMS not working, you’ll need to look at your data usage to ensure that you haven’t turned on the “Limit Mobile Data Usage” switch.

However, if it is on, then you need to turn it off and try again to send an MMS to see if that fixes the error.

7. Contact Verizon Customer Service

7. Contact Verizon Customer Service

You can call Verizon Customer Service at 1-800-922-0204 to ensure that there is nothing wrong with your account that could interfere with or block MMS from going through.

Does Verizon Allow MMS?

Verizon does allow MMS, but you must send or receive these messages through a data connection since it needs to go through the Verizon network.

Also, MMS does not count against data even though you’re connected through data, but it does count against the text message package you have on your account.

How Do I Activate MMS On Verizon?

MMS will be activated automatically on Verizon, but you can choose to auto–retrieve the messages and even automatically retrieve them while roaming.

For example, just go into the “Messages” app and then select the “Menu” icon and go into “Settings.”

Then, you’ll need to select “Conversation” and then find the “Multimedia Messages” section so that you can toggle the options on and off.

Also, you can change these settings anytime you need to, so if you’re traveling abroad and want to turn off the roaming auto-retrieve option, you can do so quickly through this setting.

To know more, you can also read our posts on Verizon mobile data not working, Verizon router not working, and Verizon video calling not working.


If your Verizon MMS is not working, then you can try to restart your device, check your text message and Internet settings, and make sure you’ve got data turned on your device.

In addition, you can remove your battery and then wait 30 seconds and put your battery back in to see if that works, or you can simply check your cell phone signal to make sure it’s strong.

However, there might be an issue with your account, so if none of the above fixes work, contact Verizon Customer Service for further assistance.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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