Verizon WiFi Not Working (List of Potential Fixes + FAQs)

Are you having issues with your Verizon WiFi not working and you’d like to learn about the best fixes so that you can get your connection back and continue with your work?

Well, I’ve been looking into this topic and have found several solutions that could fix this problem, so read below to learn all about them!

Why Is Verizon WiFi Not Working In 2024?

If your Verizon WiFi isn’t working, then you can try connecting to another website to see if it’s the website or your connection. Additionally, you can reboot your router, reset your router, and make sure all of the cords are plugged in. However, the issue could be with Verizon, and the outage may take a while to fix in 2024.

Are you looking for even more fixes for Verizon WiFi not working, and have additional questions? If so, keep on reading to find out what else I’ve discovered while researching this topic!

1. Try Connecting to Other Websites

The first fix for Verizon WiFi not working would be to check other websites to ensure the issue is with your router and not with a specific website.

For example, a website may be experiencing an outage or attack, which is why you can’t load the website, and it may not be your router or WiFi at all.

2. Check Down Detector for an Outage

Verizon could be having an outage with equipment, towers, or other services, which could be impacting your WiFi, so check a website such as Down Detector to see if Verizon is the issue.

If so, then you’ll have to wait for Verizon to fix the outage, which could take a while if it’s equipment that needs to be replaced.

3. Reboot Your Router

Rebooting your router can be an easy fix if your Verizon router is not working and it only takes a few minutes to complete.

Furthermore, rebooting devices is one of the most common tech fixes, regardless of the problem, since it can improve performance, and clear out the cache, cookies, or other issues.

To reboot your router, just unplug the device from the power outlet, wait about 5 minutes, and then plug the router back in, and wait for it to finish loading and try your Internet again.

4. Reset Your Router

It’s very simple to reset your router and it could resolve Verizon Wifi issues. To do this, all you need to do is grab a safety pin, and poke it into the reset button at the back of the router.

However, resetting your router will bring it back to factory settings, so you’ll need to enter the password for your WiFi network, which can be found on the side of the router.

5. Check Plugs & Cords

If your WiFi isn’t working, then you need to check the plugs and cords to make sure everything is plugged in properly and securely, since a loose cord may be the problem.

For example, check the ethernet cord and also the power cord for frays, and you can unplug and plug them back in to make sure the connection is tight and secure.

6. Switch Devices

Switching devices could tell you whether the problem is with your device or your WiFi signal, such as if your internal WiFi component is malfunctioning.

7. Make Sure You’re Connected to WiFi

7. Make Sure You’re Connected to WiFi Verizon

While it might seem obvious, there are times when your WiFi has been disconnected on your device, and you’re unaware of it, which could make it seem like the WiFi isn’t working.

Therefore, if you’ve noticed Verizon WiFi not working, make sure that the device you’re using is connected to your WiFi network.

8. Reset Your WiFi Password

Sometimes resetting your WiFi password can help you with Verizon WiFi not working, but you’ll need to log into the settings to change your password.

You can find the URL you need to enter to configure the settings with the instructions for your particular router.

9. Make Sure Airplane Mode is Off

If you’re on a mobile device, you want to make sure Airplane mode is turned off if you’re trying to connect to WiFi, because Airplane mode will disable your WiFi connection.

10. Call Verizon Customer Service

If none of the above issues have fixed Verizon WiFi not working, then you should contact Verizon, as the problem could be malfunctioning equipment or an issue with a line or cable.

Why Is My WiFi on But It’s Not Working?

Several issues could cause your WIFi to not work, even if it’s turned on, such as outages with Verizon, cable or cords being loose, or a defective router.

To know more, you can also read our posts on Verizon hotspot not working, Verizon remote not working, and Verizon voicemail not working.


If your Verizon WiFi is not working, you can check Down Detector to ensure the issue isn’t an outage with Verizon, and then you can try to reboot your router or reset it.

Additionally, you can restart your device, make sure Airplane mode is turned off on mobile, check cords to ensure everything is plugged in properly, and also switch devices.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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