Walgreens Makeup Return Policy [Foundations, Opened Makeup + More]

Buying the right makeup that suits your look can be a difficult task. You may have bought something just to realize later that it does not suit you well.

Since Walgreens is a popular chain for buying makeup products, you may be wondering: what is Walgreens’ makeup return policy?  Here is what I’ve discovered through my research!

Walgreens Makeup Return Policy

Walgreens returns all unopened cosmetic products within 30 days of purchase in full cash if you have the original receipt. If not, you will receive Walgreens store credit or gift cards as a refund. The decision to accept returns of opened makeup is made by individual store managers. 

If you want to know more about returning makeup products like foundations, and what happens if you don’t have the receipt or 30 days are over, keep on reading! 

Can You Return Open Makeup To Walgreens?

Can You Return Open Makeup To Walgreens? 

Walgreens currently does not have an official policy regarding the return of open makeup products. It used to accept returns of all kinds of open makeup, but of late, it has stopped that open policy due to frequent problems caused by customers taking advantage of it. 

Now, the decision of whether to accept opened makeup or not is left to each store’s manager. You can use the Walgreens store locator to get the contact number of your nearby store and discuss with them your situation if you have opened makeup that you want to return. 

Can You Return Foundation To Walgreens? 

Foundation is one of the makeup products that people often want to return because they realize after trying it on that the color does not go well with their skin tone. 

If the foundation is unopened, you can head over to a Walgreens store with the original receipt within 30 days and have the full amount of it in cash refunded.

However, if you have opened it, the store manager will decide whether to accept a return or not. 

When Can You Return Makeup To Walgreens? 

Walgreens has an official policy of accepting returns within 30 days of purchase. Therefore, you will be able to return makeup as long as you go before the 30 days are over. 

Can You Return Makeup If You Don’t Have The Receipt? 

If you have lost or misplaced the receipt, you can still head over to a Walgreens store and ask for a return (within 30 days of purchase).  

However, you will not be given the full amount you paid in cash. Instead, you will get the lowest advertised price of that product refunded in the form of Walgreens store credit or gift cards. 

Can You Return Makeup After 30 Days?

Can You Return Makeup After 30 Days?q

Walgreens’ official policy prohibits returns of any products (including makeup) after 30 days of purchase. 

However, this is ultimately left to the discretion of the store manager. Some may accept returns of your makeup after 30 days and give you gift cards in return, while some may refuse to return it altogether. 

Therefore, if 30 days are over, there is still the possibility that a store manager will accept the return of your makeup if you have a valid reason for the delay. 

To learn more, also see my guides on the Walgreens price match policy, Walgreens perfume returns, Walgreens store return policy, and the Walgreens EBT policy.


Walgreens accepts returns of all makeup products that are unopened within 30 days of purchase. You will get the full amount that you paid refunded in cash if you have the original receipt. If you have lost the receipt, you will only get a refund in the form of store credit and gift cards. 

In the case of opened makeup, the store managers ultimately decide whether to accept the return or not. The same goes for if 30 days have already passed after the purchase. 

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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