Walmart has dedicated Pet Departments at most of its stores that sell a variety of items for your pets including food, doors, houses, and much more.
However, if you’re a pet owner who bought a pet food item from Walmart only to later find that your pet does not like it at all, you may be wondering – what is Walmart’s pet food return policy? Here is what I’ve found out!
Walmart Pet Food Return Policy
Walmart accepts returns of unopened or compromised pet food within 90 days of purchase. You can return the item in-store or via mail, even if purchased at Walmart.com or on the Walmart app. Bring a valid photo ID if you are returning without the original receipt.
If you want to learn more about the process for returning pet food to Walmart, whether you can return pet food without the receipt, and much more, keep on reading!
Can You Return Pet Food To Walmart?
According to Walmart’s official returns policy, you can return pet food purchases to Walmart regardless of whether you’ve bought the wrong food, too much food, or your pet does not like it.
If you have purchased the pet food online, you can begin the return process for unopened food through the Walmart app or in-store at the customer service desk.
How Long Do You Have To Return Pet Food To Walmart?
Pet food, as a non-perishable product, can be returned to Walmart within 90 days of the original purchase.
This 90-day return period is established by the date of purchase on your original receipt, but if the receipt has been lost, the customer service desk can still look up the purchase date and barcode for you.
Additionally, if the pet food is from WalmartPetRx.com, you can return or exchange the product for up to 30 days from the date of purchase in the original packaging, or with the packaging in new condition.
How Can You Return Pet Food To Walmart?
You can return pet food purchases to any Walmart store regardless of whether you have purchased these at your local store or online at Walmart.com.
Unopened pet food in the original packaging can also be returned by mail via the Walmart app or Walmart.com, but this does sometimes depend on your local Walmart’s guidelines.
You can check with your local Walmart by using the store locator and calling the customer service desk for more information.
Can You Return Pet Food To Walmart Without A Receipt?
You can return pet food (brands such as Pedigree, Friskies, Purina, Fancy Feast, etc.) to Walmart without a receipt by heading over to your local Walmart and bringing the product in its original packaging along with a valid government-issued photo ID.
Your information will be added to the Walmart customer database and can be used to authorize any future refunds or returns after passing a refund verification process.
Can You Return Pet Food To Walmart After 90 Days?
Walmart will not allow you to return pet food to Walmart once the 90-day window is over.
However, the decision to accept or reject a return is at the discretion of individual store managers, so you may be able to return pet food after 90 days if you have the receipt and the item is unopened.
Can You Return Opened Pet Food To Walmart?
You can return pet food that has already been opened to Walmart as long as you are within the 90-day returns window and have the original receipt.
What Pet Food Items Cannot Be Returned To Walmart?
If you have purchased any kind of medical prescriptions for your pet, you will not be able to return or exchange these products at Walmart either in-store or online at Walmart’s pet pharmacy portal.
However, Walmart and WalmartPetRx.com do allow the return of specially formulated pet food such as diabetic or senior mixes that include special medications and supplements.
Other than that, prescriptions, vaccines, or cold items are not returnable or exchangeable according to WalmartPetRx.com’s return policy.
If you want to inquire about other items, you can send your request to customercare@walmartpetrx.com or contact Customer Care Specialists at 1 (877) 753-4126.
To learn more about shopping at Walmart, you can see our other guides on if Walmart allows dogs, how long does Walmart pharmacy holds prescriptions, and if you can return food to Walmart.
Conclusion
Pet food can be returned to Walmart within 90 days from the original purchase date, as printed on your purchase receipt.
You can also return or exchange pet food in-store without the receipt, but make sure to bring a valid photo ID for verification. Unopened pet food can usually be returned via mail online at Walmart.com or the Walmart app.
