If you’ve been looking for a new printer (or if you want to return an existing printer), chances are you’ve checked out Walmart’s selection of affordable options.
But for peace of mind, you may be wondering what happens if something goes wrong with your new printer – can you return a printer you bought from Walmart? Here is what I discovered!
Walmart Printer Return Policy
Walmart accepts returns of inkjet and laser printers within 15 days of purchase. Customers must return the printer with its original packaging and accessories for a full refund to be given. If no receipt is provided, customers may receive a store credit.
If you want to know more about how you can return your printer to Walmart, read on:
How Long Do I Have To Return A Printer To Walmart?
Normally, Walmart gives 90 days to return electronics; however, you only have 15 days to return a standard printer to Walmart or 30 days to return a 3D printer.
This return window starts either from when you purchase it in-store or from when it is delivered to you if you bought it online.
Additionally, ordinary printing supplies such as ink cartridges fall within the standard 90-day return policy, though, so you’ll have longer to return these than for the printer itself.
Do I Need The Packaging And Receipt To Return My Walmart Printer?
Yes, Walmart’s return policy requires that you bring both the original packaging and the receipt or other proof of purchase when you return a printer.
This includes both laser and inkjet printers (plus scanners), including brands such as Brother, HP, Epsom, Pantum, Canon Pixma,
The Walmart associate will need to scan the barcode on the packaging to verify that the printer was originally bought from Walmart, and they need the receipt to confirm you were the one who bought it.
If you have lost or thrown away the packaging, a return may still be possible as long as you have the receipt or proof of purchase – contact your local store to see what their policy is if this is the case.
Additionally, if you have misplaced your receipt, you can see my guide on how to return products to Walmart without a receipt.
Do I Return My Walmart Printer In-Store Or By Mail?
There are three main options for returning a printer to Walmart – in-store, by mail, or by a scheduled pick-up from your home.
However, if you bought your printer in-store, you won’t be able to return your printer by mail or by pick-up – you’ll have to take it back to the store.
Do I Get Cash Or Store Credit If I Return My Printer To Walmart?
You can choose between either cash or store credit when you return your printer, or if you’re returning it due to a fault, you can request a replacement printer instead.
You’ll receive your refund or replacement as soon as the return is processed in-store, but if you returned it by mail, you’d have to wait until Walmart has received it.
Can I Return My Printer If I Bought It From A Walmart Marketplace Seller Or A Reseller?
If you bought your printer from Walmart’s website, check if Walmart sold it directly or from a Marketplace retailer.
If it was from a separate retailer, you’d need to check their page to see what their individual returns policy is, which may differ from Walmart’s own policy.
If you bought your printer from a reseller or dealer, then you’re out of luck – Walmart’s returns policy only covers products bought directly from Walmart, so you won’t be able to return it.
To learn more, you can see our full guide on the Walmart Marketplace return policy.
What Is Walmart’s Holiday Returns Policy For Printers?
You may have longer to return it if you bought it during the Christmas period – Walmart normally applies an extended return window during this time.
This normally means that you can return your purchase anytime in the Christmas period and then for the normal returns window after December 25th – so you would have until January 9th to return a printer.
Conclusion: What Is Walmart’s Printer Return Policy?
Walmart will provide a cash refund, store credit, or replacement if you return your printer within 15 days or 30 days for a 3D printer. You must also return the original packaging and provide a receipt or proof of purchase. If you bought your printer online, you could return it in-store, by mail, or by a pick-up from your house, but if you bought it in-store, you could only return it in-store.