Walmart Return Policy Without Receipt (Simply Explained)

Walmart’s standard return policy allows you to return most items within 90 days of purchase or delivery.

However, sometimes within those 90 days, we lose track of our receipt! So can you still return items to Walmart without a receipt? Here is what I found out.

Walmart Return Policy Without Receipt 

Customers can return most products to Walmart without a receipt within 90 days of purchase. Customers will need to provide a valid ID, and sometimes the original packaging, to get a refund without a receipt. For purchases under $10, Walmart will provide a cash refund and store credit for purchases above $10.

Those are the basics, but keep reading for a more detailed explanation of everything you need to know about returning items to Walmart without a receipt!

How Do I Return An Item Without a Receipt At Walmart?

When you return an item without the receipt, a Walmart employee will scan the barcode to find the item in their database.

They will then check your ID as part of the refund verification process. Additionally, it can help a lot if you have the original packaging.

The refund verification process determines both if the item is available for return (using the barcode) and if you can return it (using your ID).

Your return may not be accepted if you appear in their database as someone who frequently returns items without receipts. It may also be rejected based on the item itself or the time since you purchased it.

If you do not have the original packaging, it is sometimes possible for Walmart to look up your purchase using the card number on which the purchase was made.

What Type of Refund Do I Get for an Item without a Receipt at Walmart?

Even though Walmart generally accepts returned items without a receipt, they do have ways of discouraging it. After all, returning an item with a receipt is much easier on the store and the customer.

When you return an item without a receipt to Walmart, you may not always get a direct refund. For returns without receipts, Walmart only issues cash refunds for items under $10.

For anything over $10, you will have to accept store credit in the form of a Walmart gift card. You can also choose to exchange items returned without a receipt.

Can I Always Return an Item without a Receipt at Walmart?

Although Walmart generally accepts returns without receipts, there are some exceptions. First of all, whether you have a receipt or not, you must return the item within Walmart’s return period.

For almost all items, Walmart’s standard return policy allows 90 days. Anything returned after 90 days will not be accepted, receipt or not.

Some items cannot be returned without a receipt regardless. These items also have a shorter return period than the standard ninety days and include things such as…

  • Electronics (computers, cameras, tablets, televisions, etc.)
  • Prescription Glasses/Contacts
  • Cellphones (prepaid and postpaid)

Please know that Walmart has the right to refuse a return. Walmart generally accepts returns, but there is the possibility that a return could be refused.

To learn more, you can see my posts on Walmart’s return policy for computer devices, bicycles, printers, clothes, gift cards, and cellphones.


To be on the safe side, it is best to keep your receipts for returning items to Walmart. Not only does it make the process easier, but it also ensures you can get a direct refund.

Furthermore, if you frequently return items without receipts, Walmart may start to refuse your returns.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

1 thought on “Walmart Return Policy Without Receipt (Simply Explained)”

  1. Hi so I got two Bissell cross waves for Christmas. I do not have a receipt for them and I don’t need two of them. But one of them looks like it may have been used already.
    I tried returning it back to Wal-Mart and they said with out a receipt and because of the dollar amount that their was nothing they can do. I do have all the packaging that it came in. Please can you help me with this.
    Thank you so much.
    Liz Elder.

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