What Is An Amazon Prime Video PIN? (Your Full Guide)

Most people associate PINs with debit cards or locked electronic devices, but did you know that you can set a PIN for your Prime Video account?

If this is new information to you, you probably have some questions. For example, how do you set up an Amazon Prime Video PIN? And what’s the purpose? I’ve done all the research on the matter, and here’s everything I found out!

What Is An Amazon Prime Video PIN In 2024?

A Prime Video PIN is a five-digit code allowing users to set viewing restrictions or restrict purchases on the platform as of 2024. Users can create a PIN in a browser or the Amazon mobile app. These settings apply to most Prime Video app devices, including Roku and smart TVs.

I’ve got a lot more information to share about Prime Video PINs, so make sure you check out the complete guide!

Do I Need A Prime Video PIN?

Setting a PIN on your Prime Video account is entirely optional. So, if you don’t have kids or are the only account user, you may not see the need for one.

However, if multiple users (especially children) are on your account, it might be a good idea.

With that, setting up a PIN gives you peace of mind knowing kids won’t watch shows they’re not supposed to and that you won’t be surprised by unauthorized purchases.

How Do I Set A Prime Video PIN?

Setting up a Prime Video PIN is a pretty straightforward process. However, the instructions are a bit different depending on which device you’re using.

Below, I provide the steps to set up a PIN from your desktop and the Prime Video app. To set up a Prime Video PIN from your desktop, follow these steps:

  • Open Prime Video in a web browser
  • Click “Settings” on the top right side of the page
  • Under “Account & Settings,” click “Parental Controls”
  • Type in your desired PIN (must be five digits) and hit “Save”
  • After entering a PIN, you can customize the settings using the other options on the page
  • To require a PIN entry for each video purchase, click “On” in the “PIN on purchase” section
  • You can require PIN entry on certain kinds of content in the “Viewing restrictions” section
  • To make your settings apply to some or all devices, click the appropriate checkbox in the section called “Apply viewing restrictions to”

In comparison, to set up a PIN from the Prime Video app, follow these steps:

  • Start the Prime Video app and tap “My Stuff” in the bottom right corner of the screen
  • Tap the settings icon (shaped like a gear) in the upper right corner
  • Tap “Parental Controls”
  • Tap “Change Prime Video PIN” (you might need to enter your password)
  • Enter a PIN and save your changes
  • Adjust the viewing restrictions by tapping “Viewing Restrictions” under “Parental Controls”

Moreover, changing your Prime Video PIN on a desktop or the mobile app will apply the settings to most of your devices running Prime Video.

Further, this includes browsers, mobile devices, Roku, and smart TVs with Prime Video.

However, the changes will not apply to devices (listed below) with separate Parental Control settings. Instead, you’ll need to modify your preferences separately on each device.

Further, devices that have their own Parental Control settings include:

  • Fire TV devices
  • Fire Tablets running FireOS 5.0 or older
  • Fire Phones
  • Microsoft Xbox 360 consoles

Where Do I Find My Amazon Prime Video PIN?

Where Do I Find My Amazon Prime Video PIN?

Where you access your Prime Video PIN will depend on which device you’re connecting from.

If you’re connecting from a desktop, you can find your PIN by going to “Settings,” then “Account & Settings,” and finally “Parental Controls.”

After that, you should see a small box under the “Prime Video PIN” heading.

In comparison, if you’re connecting from the Prime Video app, click on “My Stuff,” then tap the settings icon (shaped like a gear). After, tap “Parental Controls” and “Change Prime Video PIN.”

Can You Put A PIN On A Prime Video Profile?

As of right now, it’s not possible to put a PIN (or lock) on specific Prime Video profiles. Unfortunately, that means children or teens can still access their parents’ profiles.

So, they may not be able to watch restricted content but could “mess up” their parents’ suggestions and viewing preferences by watching unrelated content.

How Do I Reset My Amazon Prime Video PIN?

If you forget your Amazon Prime Video PIN and need to reset it, don’t worry! Amazon makes it easy to edit your PIN.

Fortunately, you don’t need to know the current PIN to set a new PIN. Rather, all you need to know is your Amazon password.

With that, you’ll be able to log in to Prime Video and modify your PIN. Also, any changes you make on one device will carry over to other devices.

How Do I Turn Off A Prime Video PIN?

Unfortunately, once you set up a Prime Video PIN, there’s no way to remove it or disable Parental Controls. But not to worry, you don’t have to keep restrictions on your content.

Instead, all you need to do is select the highest maturity rating (18+) under “Viewing Restrictions.” Also, make sure to select all of your devices, so the setting is applied everywhere.

Once you’re done, click “Save” at the bottom of the page. Now, all of the restrictions have been lifted from your Prime Video account.

What Do I Do If My Prime Video PIN Is Not Working?

If your Prime Video PIN doesn’t work, or if you see error codes 5014 or 5016, wait a few minutes, then try entering your PIN again.

But, if you’re still having trouble after a few minutes, then head to “Prime Video Settings” and edit your PIN.

Also, keep in mind that Prime Video PINs only apply to devices they’ve been set on.

So, if your PIN is working on one device but not another, go to your settings and verify that Parental Controls are on for all devices.

To know more, you can also check our related posts on why is Amazon Prime Video not working, commercials on Amazon Prime, Amazon Prime facts and statistics, and if Amazon Prime Video is 4K.


While optional, a Prime Video PIN is a great way to keep your kids (and your wallet) safe while enjoying thousands of quality shows and movies.

What’s more, Amazon makes it easy to set up a PIN and change it if you forget.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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