Cash App is among the leading mobile payment services apps with over 40 million monthly active users.
While the app has become an essential medium to transfer money and pay bills, users may receive an error message showing that a payment is pending. What does it mean when the Cash App payment is pending? Here are some of the reasons why and how to fix it!
Why Is My Cash App Payment Pending?
1. You Have Exceeded the Account Limits
If you’re an unverified new user, Cash App only allows you to send and receive up to $1,000 every month.
Therefore, if you exceed these limits when making a payment or receiving money, Cash App will delay the transactions which show as pending.
To fix this issue, you can verify your account to increase your limits to $7,500 per week.
For verification, Cash App will need your name, date of birth, and the last 4 digits of your Social Security Number.
Therefore, when you get the pending payment notification, ensure that you check your Cash App account is within its limit.
2. Account Security Issues
When Cash App detects any security issues in your account, they will most likely cancel the transactions.
However, in some cases, the payment will be held pending as they conduct investigations.
This happens if Cash App suspects fraudulent activities on your account or if they think you have been hacked.
According to some customers, if Cash App needs you to prove your identity before proceeding with the payment, it could take a few days to resolve this issue.
To avoid such issues and reduce the security risk, ensure that you connect your account to bank accounts and cards that belong to you.
You should only receive and send payments to people and businesses you trust and know.
Furthermore, you should always double-check the recipient’s profile, phone number, email, and $Cashtag before transferring any money.
Additionally, you can build and create a healthy transaction history to avoid such issues in the future.
3. Internet Connection Issues
You might experience issues completing transactions on Cash App if you have poor internet or Wi-Fi connectivity.
Your payment will display as pending if your device isn’t connected to high-speed internet, as Cash App isn’t able to complete transactions without a proper internet connection.
To fix this issue, check your internet connection and confirm that you have sufficient data. You can restart your Wi-Fi connection or phone if the payment doesn’t appear.
Note that sometimes you might need to reinstall the Cash App or upgrade the software. Once you’re connected to a better mobile signal or internet, the payment issue will resolve itself.
4. Server or Technical Issues
If the Cash App server has issues, this could temporarily affect transfers and payments via the application.
On multiple occasions, the Cash App servers have gone down, which can be due to internet issues or bugs.
When this happens, you don’t have any control, and you have to wait for Cash App to resolve the issue.
However, if you need to send money or pay bills, you can contact the Cash App customer care team for more information about whether the issue will be resolved soon.
5. Insufficient Funds
You won’t complete any transactions on Cash App if you have insufficient funds on your Cash App or linked bank account.
If the account is depleted and you need to pay some merchant or transaction fees, your transaction will display as pending.
Therefore, when you get the pending payment notification, you can first check whether you have enough money in your accounts to cater to the entire transaction.
So, ensure that you top up beforehand to avoid any problems with Cash App.
6. Bank Rejected Your Payment
Your bank can also decline your payment affecting your Cash App payments. This can happen if the servers at the bank have a problem or other issues with your account.
When sending money to someone, the status may show as pending if the receiver’s bank account has an issue.
When this happens, you can contact your bank to get more information about the exact problem and how long it will take to resolve the issue.
7. Incorrect Details
Your Cash App payment will remain pending if you enter the wrong information.
If the payment is pending, you might have added the incorrect $Cashtag ID or information about the recipient when sending money to someone.
Cash App won’t complete the transaction when this happens because they detect that the information is wrong.
Therefore, double-check all the details before sending money or making a payment using Cash App.
Once you add the correct information, you can try to resend the money using the app.
To know more, you can also read our posts on why you can’t send money on Cash App, why you can’t activate your Cash App card, and why you can’t receive money on Cash App.
Conclusion
Cash App is becoming a popular payment method for most people because it’s convenient. However, some users may encounter issues such as pending payments.
When your Cash App payment is pending, this could be due to insufficient funds, incorrect details, internet connection issues, server problems, security concerns, exceeded limits, or the bank has rejected the transaction.
