Why Isn’t T-Mobile’s LTE Working? (List Of Potential Fixes + FAQs)

It’s always frustrating when our phones aren’t working. So, if your T-Mobile LTE is giving you problems, you’re probably wondering what the potential fixes are for this issue.

If so, continue reading for the best fixes for LTE, including enabling data, turning off the Wi-Fi, toggling off Airplane mode, and other useful ideas!

Why Isn’t T-Mobile’s LTE Working in 2024?

If your LTE from T-Mobile isn’t working, try to turn off the Wi-Fi and make sure you’ve enabled data. Additionally, the issue could be that your SIM card is loose, so take it out and reinsert it into your device. As well, try toggling Airplane mode on and off or restart your device to fix the issue in 2024.

Do you want to know the complete list of potential fixes for T-Mobile’s LTE? Well, don’t stop reading because I have even more to share with you below!

1. Enable Data

To use the T-Mobile LTE network, you need to enable data, which means you’ll need to go into the “Settings” and select “Cellular” from the menu.

Furthermore, you can try to toggle your data on and off a couple of times to see if that will activate the LTE network on your device.

2. Turn Off the Wi-Fi

Since LTE requires that you have data turned on, then make sure you’ve turned off your Wi-Fi, or else you can’t connect your device to LTE.

Also, make sure that your device doesn’t automatically connect to a specific Wi-Fi network within range, since that will prevent you from connecting to LTE in those situations.

3. Toggle Airplane Mode On & Off Repeatedly

Toggle Airplane mode on and off a few times to see if that will fix your LTE. Wait about 15 seconds in between turning it on and off, and repeat the process at least three or four times.

4. Check If T-Mobile Is Experiencing a Network Outage

If your LTE isn’t working, T-Mobile may be experiencing a network outage. Therefore, check Down Detector to see if an outage has been reported in your area.

That being said, if a network outage is to blame, then you’ll simply have to wait for T-Mobile to fix the issues, which could be related to server failures, hardware, or equipment malfunctions.

5. Restart Your Device

Restarting your device may fix your issues with LTE, and it’s one of the easiest remedies that solves many device glitches.

6. Reset Your Network Settings

Resetting your network settings can clear glitches and errors with your LTE, and it’s easy to do by following these steps:

  1. Open “Settings”
  2. Choose “System”
  3. Look for “Reset”
  4. Select “Reset Network Settings”
  5. Confirm the choice
  6. Wait for your phone to restart

7. Remove and Reinsert Your SIM

7. Remove and Reinsert Your SIM T-Mobile

If you can’t connect to the T-Mobile LTE network, then power down your phone, take out your SIM card, and carefully reinsert it into your device.

However, check to make sure there isn’t any damage to the SIM card, and when you reinsert it, line up the notches on the SIM with the internal notch, and reboot your device.

8. Move to a Different Location

There are times when you may be outside the T-Mobile coverage area or the building you’re in is causing interference. This may prevent your LTE from working properly.

Therefore, you should move to a different location if you can, and check if you have a better signal (you need at least two bars to get a reliable LTE signal).

Also, metal buildings and other materials can cause interference. Therefore, try connecting to your LTE outside.

9. Replace Your SIM Card

Your SIM card might be damaged, even if you didn’t notice any cracks or blemishes in the SIM when you removed it. Therefore, you may want to get a replacement to see if that helps.

Furthermore, you can get a new SIM card online or at a T-Mobile store, so it’s not hard to get a replacement if you think that’s your problem.

10. Ensure Your Device Is LTE Compatible

Some older devices may not be compatible with the LTE network, like if you happen to be using an old 3G device, or if your phone is 5G without a 4G LTE option.

Also, a 5G device that has 4G LTE functionality will need to be set to the right network to pick up the 4G LTE network if you’re outside the 5G coverage area.

11. Call T-Mobile Customer Service

If none of the above solutions work, then call T-Mobile Customer Service, since there could be an account issue preventing you from connecting to the LTE network.

For example, a late payment or device malfunction may be causing the issue, so T-Mobile is the best option if you can’t find a solution.

Why Isn’t the T-Mobile Network Working?

Wi-Fi Calling can interfere with the LTE network, so turn on Cellular and disconnect from the Wi-Fi to see if that fixes the problem.

As well, you can try restarting your device and reconnecting to the LTE network.

To know more, you can also read our posts on Google Fi vs T-Mobile coverage, does T-Mobile do trade ins, and how does T-Mobile prepaid work.


If you’re having issues with your LTE from T-Mobile, then you can try restarting your device, removing and reinserting your SIM card, or disabling the Wi-Fi and enabling data.

However, sometimes the issue is a T-Mobile network outage, meaning you’ll simply have to wait until T-Mobile fixes the problem to reconnect to your LTE.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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