Amazon Checkout Not Working (10 Potential Fixes + Other FAQs)

Are you trying to purchase a product on Amazon but have run into the problem of Amazon checkout not working? Are you trying to find potential fixes for this problem?

Well, I’ve been researching this topic and have found a few potentially useful fixes that could get checkout back up and running, so keep reading to learn what I’ve discovered!

Why Isn’t Amazon Checkout Working In 2024?

If you’ve noticed that Amazon checkout isn’t working, then you could try to restart your device or use a different device to see if that solves the issue. Additionally, you can try to force-close the Amazon app or delete and reinstall the app. You also can refresh the Amazon website to see if that fixes the problem in 2024.

Do you want to know even more potential fixes for Amazon checkout not working, or have even more questions? If so, keep reading because I’ve got more information to share with you!

1. Restart Your Device

Restarting your device may solve Amazon checkout not working and it’s one of the easiest fixes to try whether you’re on a laptop, desktop, tablet, or smartphone.

2. Try a Different Browser

If you can’t get Amazon checkout to work, you might want to try a different browser to see if the issue is with the browser you’re using.

 For example, if you commonly use Firefox, then switch to Google Chrome or Microsoft Edge to see if that fixes the loading error.

3. Disable Add-Ons

Add-ons and extensions can come in handy on browsers, but they also can cause interference with websites and could be why Amazon checkout isn’t working for you.

Therefore, go in and disable all of the add-ons and extensions you have enabled within your browser and see if that solves the problem.

4. Update the Amazon App

App updates are important for functionality and security, so if you haven’t updated the Amazon app in a while, it could cause Amazon checkout to not work as it should.

Additionally, older versions of apps become outdated and no longer supported after a while, which causes bugs and glitches.

To update the Amazon app, you can go into the app store, locate the app, and check for updates, or you can search for the app to check if there’s an “Update” icon on the page. 

5. Try a Different Device

5. Try a Different Device Amazon

If the Amazon checkout isn’t working on your mobile device or computer, then use a different device to see if it’ll load properly, which could let you know it’s a setting on that device.

For example, if you’re trying to load Amazon checkout on your desktop computer, try switching to the mobile app or load the Amazon website on your tablet browser to see if that works.

6. Clear Your Cache

Sometimes an issue with the cache can cause both apps or browsers to stop responding and could be why you’ve run into Amazon checkout not working.

However, the steps to clear your cache will depend on whether you’re on a browser or using the Amazon app, but through Firefox you can clear your cache quickly by following these steps:

  1. Click on “History” from the Menu
  2. Select “Clear Recent History”
  3. Choose your timeframe
  4. Select “Cache” so it’s check marked
  5. Hit “OK” or “Clear Now” and your cache will clear
  6. Reload the Amazon website

7. Force-Close the Amazon App & Re-Open It

If the Amazon checkout isn’t working on the app, then you can force-close the Amazon app on your device and reopen it to see if that fixes your problem.

Additionally, sometimes an app will be running too long on your mobile device and start to glitch or get buggy, so this is when you’ll want to force-close and improve performance.

8. Check Down Detector to See If Amazon Is Down

The issue might not be your problem, but instead could be an issue with Amazon, so check Down Detector to see if the Amazon website is up and running.

Furthermore, sometimes Amazon could be up, but parts of the website such as checkout could be down, so make sure the entire website is functional by using these types of websites.

9. Disable VPN

Amazon doesn’t like VPN usage and often will block you from using the Amazon website or its services if you have a VPN enabled and try to use the Amazon website.

Therefore, if you are running on a VPN, disable it and then try to reload the Amazon website and see if checkout is working again.

10. Use Incognito Mode

If you’re running Amazon in a browser, go into the incognito mode or private mode to see if that fixes the issue with Amazon checkout not working.

11. Sign Out & Back In

While it seems weird, sometimes signing out and back into Amazon can fix issues like the checkout page not working, refreshing and reloading the page in the process.

12. Delete & Reinstall Amazon App

You can also try to delete the Amazon app and reinstall it to see if that fixes the problem since it could just be a corrupt file within the app causing issues.

Why Has My Amazon App Stopped Working?

The Amazon app could stop working for several reasons, so try fixes such as force-stopping the app, updating your Amazon app, and clearing the app cache to solve the problem.

Why Isn’t Amazon Opening?

If Amazon isn’t opening, it’s likely because you’re not connected to the Internet, so check your Internet connection and signal strength.

Additionally, you’ll want to check the app permissions if you’re using a mobile device, and you can try to double-check your login credentials to make sure they are correct.

To know more, you can also read our posts on Amazon captcha not working, Amazon Canada not working, and Amazon credit card not working.


If Amazon checkout isn’t working, you can try to switch browsers, switch devices, disable add-ons or extensions within your browser, or just restart your device.

Additionally, you can force-stop the Amazon app and reopen it, update the Amazon app, and even delete and reinstall the app to see if that helps.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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