Amazon Gift Card Not Yet Sent (5 Fixes + Other FAQs)

Have you been trying to send an Amazon gift card to someone, but the order update is saying “Amazon gift card not yet sent?”

If so, do you want to know potential fixes for this common problem? If so, keep reading because I’ve been looking into this topic and have found several tips and tricks you can try!

Why Hasn’t My Amazon Gift Card Sent In [currentyear]?

If you’re looking for an easy fix to an Amazon gift card not yet sent, you can either cancel the gift card and resend it or contact Customer Service and ask that they resend the gift card in [currentyear]. Additionally, you could just wait 24 hours to see if the Amazon gift card has just been delayed in being sent.

Do you want to know more potential fixes for an Amazon gift card not yet sent, and have other questions? Well, I’ve got even more solutions below, so read on to learn all about them!

1. Cancel & Resend Gift Card

If you’ve been stuck on an Amazon gift card not yet sent, you can cancel it and then try to purchase the digital gift card again.

Furthermore, all you would have to do is log in to your Amazon account, go to “Your Orders,” find the electronic gift card you want to cancel, and hit “Cancel” on the right-hand side.

However, if it moves to “Sent” before you cancel it, there is no way to cancel it once it moves into “Sent” status.

2. Contact Amazon Customer Service

If you want to resend the gift card, you also can contact Amazon Customer Service and ask that they resend the gift card to the recipient.

Additionally, it’s best to contact Amazon through live chat for an issue such as this one just in case additional information is needed.

3. Wait up to 24 Hours for Processing

Every once in a while, Amazon may take up to 24 hours to process a digital gift card order, so you can choose to wait it out and see if the gift card arrives after 24 hours.

In addition, there is often a long wait when you’ve ordered a larger denomination for the gift card, such as $400 or you’ve ordered a large quantity, which is a fraud protection feature.

4. Reissue the Gift Card Through Your Account

If you purchased the gift card, you can also go into your Amazon account, click “Your Orders” and then go into “Order Summary” where you can select the option to “Resend” the gift card.

Also, Amazon will send you an email when the first gift card is canceled and the new gift card has been sent so you’ll know when that takes place.

5. Verify Gift Card Didn’t Go Into Junk or Spam

5. Verify Gift Card Didn’t Go Into Junk or Spam Amazon

It could take a little bit of time for the Amazon system to say “Sent,” so it’s possible that your gift card did send and you can’t find it because it went into the Junk folder.

Furthermore, some email providers will mistake an Amazon gift card for junk or spam and throw it into a folder where you might not see it.

Therefore, you’ll want to check “Junk” or “Spam” or have the recipient check those folders if the gift card wasn’t for you to make sure it’s not there.

How Long Does It Take for an Amazon Gift Card to Be Sent?

Most of the time, Amazon will send the gift card within 15 minutes of you placing the order, but there are times when a delay happens and it could take up to 24 hours.

For example, if you’ve changed your payment method, you might have to wait a little longer for the gift card to process or if you’ve ordered a larger gift card amount.

However, you also can choose to schedule the gift card delivery, and when you do that, the gift card will arrive by 5 AM on the date of delivery.

Do Amazon Gift Cards Expire?

Amazon gift cards do not expire, and you don’t need to add the funds to your account right away, although it’s a good idea so that you don’t lose the email containing the claim code.

To learn more, you can also read our posts on Amazon gift cards not working, Amazon Household not working, and Honey not working on Amazon.


If your Amazon gift card has not yet been sent, you can choose to go in and cancel the order and place the order again to see if it goes through. Additionally, you can resend the gift card through your account or contact Amazon Customer Service and have them resend the gift card.

However, it can take up to 24 hours to process a gift card in some situations, so you also can choose to just wait it out and see if it comes within that time frame.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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