Amazon Household Not Working (5 Potential Fixes + FAQs)

Do you have Amazon Household and have shared your Prime benefits with others but have run into an issue with it not working? Do you want to know how to quickly fix this issue?

If so, continue reading to learn what I’ve discovered during my research, and hopefully, it will help with your Amazon Household not working issue!

Why Isn’t Amazon Household Working In 2024?

Amazon Household may not be working because the member limit for the Household has been reached, which is limited to six members in 2024. There also must be two adults in the Household to share Prime benefits. Additionally, if you recently left Amazon Household as an adult, then you cannot join any other Household account for 6 months.

Are you looking for even more fixes for Amazon Household not working? Well, keep reading because I’ve got more tips and tricks to share!

1. Amazon Household Member Limit Reached & You Need to Delete a Member

One of the main reasons why Amazon Household isn’t working is because the Household limit has been reached.

For example, Household only allows you to have six members and that consists of two adults, four teenagers, and four children.

Therefore, a fix would be to remove a person from your Household account and add the person that you want to have access to your Prime benefits.

2. You Don’t Have 2 Adults Listed & Need to Add One

To get Amazon Household to work, you need to have two adults listed on the account to share benefits, so you’ll need to add another adult onto your Household account first as a fix.

3. You’ve Recently Left a Household & Need to Wait

If you’ve found Amazon Household not working, then you may have recently left a Household and cannot join another Household yet until the waiting period has passed.

For example, if you left an Amazon Household only a few weeks ago, you’ll need to wait until you’ve reached the minimum 180-day requirement before you can join another Household.

4. Need to Enable Payment Sharing

4. Need to Enable Payment Sharing Amazon

To get Amazon Household to work, you’ll need to enable payment sharing with the other person listed as the adult on your Household account.

However, if you are unaware of how to enable payment sharing to get Amazon Household to work properly, follow the steps below:

  1. Log in to Amazon
  2. Go into “Your Account”
  3. Select “Manage Your Household”
  4. Find “Manage Your Shared Payment Instruments”
  5. Select “Enable Payment Sharing”
  6. Select ‘Verify Account”
  7. Follow the instructions on the screen to complete the process

5. You Didn’t Setup Share Your Prime Benefits

Amazon Household may not be working because you haven’t set it up to share your Prime benefits, or you did it incorrectly.

Therefore, check to make sure you’ve set up to share Prime benefits correctly by following the steps below:

  1. Log in to your Amazon account
  2. Go to “Your Amazon Prime Membership”
  3. Find “Share Your Benefits”
  4. Select the “Manage Your Household” option
  5. Enter both the email address and name of the person who you want to share your Prime benefits with
  6. Select “Continue”
  7. Both you and the person you’ve invited will need to agree to share the Amazon Wallet to share Prime benefits
  8. Select “Agree” and then send the invite
  9. The person you’ve invited will only have 14 days to accept your invitation
  10. You and the person you’ve invited are required to live within the same region or country
  11. You and the person you’ve invited will also need to share a marketplace

Can You Remove Someone From Amazon Household?

You can remove someone from Amazon Household any time you want and it’s easy to do if you follow the steps below:

  1. Log in to your Amazon account
  2. Go to “Your Amazon Prime Membership”
  3. Find “Share Your Benefits”
  4. Select “Manage Your Household”
  5. Find the person you want to remove
  6. Select “Remove” to remove them from your Household account

Do You Need Amazon Prime to Use Amazon Household?

Only a person with an Amazon Prime membership can invite people to share their Prime benefits, so Amazon Household is not a service that regular customers can access.

However, you do not need to have an Amazon Prime account if you’re joining a Household since that is the whole premise of the service.

What Does Amazon Household Cost?

Amazon Household does not cost any additional money but is a free service offered to those with an Amazon Prime membership.

To learn more, you can also read our related posts on why is Amazon’s iPhone app not working, Amazon gift cards not working, and Honey not working on Amazon.


Amazon Household might not be working because you’ve reached the maximum of 6 people allowed on one Household account, which includes 2 adults, 2 teens, and 2 children.

Additionally, Amazon Household requires that you agree to and enable payment sharing among the two adults on the account, or else it won’t work. Also, if you recently left a Household, you’ll have to wait 180 days to join another account, which could be why it’s not working for you.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

1 thought on “Amazon Household Not Working (5 Potential Fixes + FAQs)”

  1. I feel like I read somewhere that Amazon Music Unlimited benefits should also be shared within the household, but when I log into my account (Prime and Amazon Music Unlimited are subscribed through my husband’s account), I’m only allowed basic Amazon Music features, not Unlimited. I have no problem sharing Prime benefits, and maybe I just read incorrectly. Any insight?

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