Best Buy Graphics Card Return Policy (Used, No Box, No Receipt, + More) 

Best Buy sells graphics cards in-store and online for gaming and computing enthusiasts from a variety of top brands such as NVIDIA, AMD, and others. 

However, what if you’ve bought an unsatisfactory graphics card from Best Buy and want to return it? Here is everything I’ve found out about Best Buy’s graphics card return policy! 

Best Buy Graphics Card Return Policy In 2021 

Best Buy allows customers to return graphics cards within 15 days after purchase or delivery for Standard, 30 days for Elite, and 45 days for Elite Plus members as of 2021. Customers must provide proof of purchase to get a refund and ensure the graphics card is in “new-like” condition. 

If you want to learn more about whether you can return a used graphics card to Best Buy, whether you can return a graphics card without the receipt, and much more, keep on reading! 

Can You Return Used Graphics Cards To Best Buy? 

According to Best Buy’s return policy, you can return used graphics cards as long as they are in “new-like” condition. 

This means that the card must not be damaged, unsanitary, dented, or missing any additional parts that came with the box. 

If you can ensure this condition and provide proof of purchase, Best Buy will accept the return. 

Here are examples of graphics cards available at Best Buy that you can return: 

  • PNY GeForce GT1030 2GB PCI-E 3.0 
  • NVIDIA GeForce RTX NVLINK BRIDGE for 3090 Cards 
  • ASUS NVIDIA GeForce GTX 1660 SUPER Edition 6GB GDDR5 PCI Express 3.0 
  • GIGABYTE NVIDIA GeForce GT 1030 2GB GDDR4 PCI Express 3.0 

If you have any queries about your product, you should contact a Best Buy agent at 1-888-BEST-BUY (1-888-237-8289) or visit any physical Best Buy store. 

Can You Return A Graphics Card To Best Buy Without The Box? 

You can return a graphics card without the box to Best Buy within the stipulated return period, as long as the graphics card is in “new-like” condition. 

However, Best Buy will charge a deduction fee on the reimbursement for the lost packaging and any other missing accessories. 

Make sure that you bring along the packing slip if it was attached during delivery, the original receipt, the card you used for payment, and a valid photo ID for a smooth returns process. 

Can You Return A Graphics Card Purchased From To A Best Buy Store?

Can You Return A Graphics Card Purchased From To A Best Buy Store

You can return graphics cards purchased at to any physical Best Buy store.  

Keep in mind that you must return the graphic card within the stipulated 15/30/45 days, depending on your membership status at Best Buy. 

Additionally, ensure you attach proof of purchase since Best Buy will use the details to verify your transaction. 

Can You Return A Gifted Graphics Card To Best Buy? 

Best Buy allows customers to return gifted graphics cards to its stores. However, Best Buy will only provide you with store credit equal to the purchase price of the graphics card. 

For example, if you purchase an MSI – NVIDIA GeForce RTX 3070 Graphics Card at $999.99, you will be given store credit to pick any other item worth $999.99. 

Note that for all gift returns made to Best Buy via mail, including graphics cards, Best Buy will credit the gift buyer and alert them of the action via email. 

Can You Return A Graphics Card To Best Buy Without The Receipt? 

Best Buy allows customers to return graphics cards to its stores without the receipt as long as they provide alternative proof of purchase. 

So if you paid for the graphics card using a debit/credit card, you should bring that exact card with a valid photo ID so that Best Buy can track your transaction. 

If your transaction is verified in this way, you will receive the full refund back to the card.

However, if Best Buy is unable to verify your purchase, you may be denied the return altogether. 

What Is Best Buy’s Return & Exchange Promise For Defective Graphics Cards? 

Best Buy’s return promise assures customers of a full refund, repair, or replacement if they are not satisfied with the graphics card delivered to them by Best Buy. 

Along with that, if the graphics card you purchased was defective or damaged, you can return it to Best Buy within the 15/30/45 return period for replacement or repair. 

Best Buy will cover all the shipping fees incurred during the return process. Additionally, you will get a full refund if you only wish to return the graphics card. 

If you are looking to learn more about shopping at Best Buy, you can also see our related posts on the Best Buy dead pixel policy, if Best Buy builds PCs, and Best Buy modem & router return policy.


Best Buy accepts returns of graphics cards that are in “new-like” condition, even if you are returning these without the original box. 

You must bring the receipt or packaging slip, credit card, and valid ID photo as proof of purchase when returning an NVIDIA, AMD, EVGA, or any other brand of graphic cards to Best Buy. 

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About the author

Marques Thomas graduated with an MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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