Best Buy Laptop & Computer Return Policy (Used, No Box, No Receipt + More)

Being one of the leading electronic stores in the US, Best Buy continues to give customers value for their money by enacting a feasible return and exchange policy for most of their items.

With the provision of a general exchange and return policy for electronics at Best Buy, you might be wondering, what is the Best Buy laptop & computer return policy? Read on to find out!

Best Buy Laptop & Computer Return Policy In 2022?

Best Buy’s return policy allows customers to return computers and laptops within 15 days of purchase as of 2022. If customers are not satisfied with the computer purchase, they can request to return, exchange or repair. It is recommended to bring all accessories, original packaging, and a receipt to process the return.

If you want to get more insight into Best Buy’s return and exchange policy on laptops and computers and whether you can return the device after use and with no receipt, keep reading!

Can You Return A Laptop To Best Buy?

Fortunately, you can return a laptop at Best Buy after purchasing it. The Best Buy exchange and return policy allows you to return laptops purchased at Bestbuy.com or any Best Buy store.

Best Buy allows you to return laptops, gaming PC’s, and notebook computers of brands such as:

  • Dell
  • Lenovo
  • Apple
  • Asus
  • Samsung
  • Acer
  • Microsoft, etc.,

The return process requires that you make a return request within the return and exchange window of 15 days.

In case you need faster processing for your return, ensure you take along the packing slip or receipt, the credit card used to make the purchase (if applicable), as well as a valid photo ID.

A return request that lacks proof of purchase may warrant using an email address, and the request can either be denied or limited upon assessment by Best Buy employees.

Can You Return An Opened Computer To Best Buy?

Yes, you can return an opened computer to Best Buy as long as you make a return request within the return and exchange window of 15 days.

The Best Buy return and exchange policy permits you to open the computer and inspect its functionality. If you are not fully satisfied with the computer, you can request repair, replacement, or return.

Ensure that you present all packaging items, including proof of purchase and valid photo ID, when requesting for exchange or return.

It is important to include the original packaging and accessories when returning the computer.

If any of these is missing, the store will process the return request and deduct an amount for what is missing.

Can I Return A Laptop To Best Buy Without A Receipt?

Can I Return A Laptop To Best Buy Without A Receipt?

It is possible to return a laptop to Best Buy without a receipt.

All you need to do is present alternative proof of purchase, such as packing slips or a credit account statement that shows the original purchase.

After that, the employees will match the SKU (Store Keeping Unit) to their current stock records and track the item in question to determine the eligibility of the return request.

It is important to note that all return and exchange requests must be made within the exchange period, an average of 15 days starting from the day of purchase.

Can You Return A Laptop To Best Buy After 90 Days?

Unfortunately, you cannot return a laptop to Best Buy after 90 days.

This is because the Best Buy return and exchange policy provides a window period of 14-45 days for all purchases made in the store.

How Strict Is Best Buy Return Policy on Laptops?

The Best Buy return policy on laptops requires that you make your request within the stipulated window period of your membership status.

The return request must have all packaging contents for a full refund; otherwise, some will be deducted to replace anything missing.

Additionally, you must provide proof of purchase alongside a valid photo ID for your request to be processed.

Best Buy might also deny your request if there is no proof of purchase or the laptop appears damaged.

Can You Buy A Laptop At Best Buy And Return It?

Yes, you can buy a laptop at Best Buy and return it if you are not satisfied with the product.

Best Buy allows customers to buy an item, inspect it upon its delivery and request to return, exchange or repair if the PC is defective or does not match the ordered product.

For instance, if you bought an iMac or MacBook Air and find it faulty, you can always return it to the Best Buy store and present your receipt for a refund or exchange.

The return and exchange policy requires that you pack the laptop, together with original packing and contents, when returning it to the Best Buy store.

Is There A Restocking Fee For Laptops At Best Buy?

No, Best Buy does not apply a restocking fee for laptops returned to the store.

Best Buy’s restocking policy provides a detailed list of the items with a restocking fee if their customer returns them.

This detailed list does not include laptops, which renders laptops out of the range of items that have restocking fees upon return by customers.

What Is Best Buy’s Return Policy On Laptops?

Best Buy’s return policy on laptops requires that a return request be made at least 15 days from the day of purchase.

Once you decide to make a return request, you must ensure that all data on the laptop has been erased and the laptop is no longer linked to any device or cloud account.

In addition to this, Best Buy requires that you package the laptop with all original accessories and packaging; otherwise, they will deduct an amount for what is missing in case of a refund.

Best Buy reserves the right to process your return request if the laptop appears dented, scratched, damaged, or missing major components.

Also, Best Buy may fail to process your return request if there is no proof of purchase.

How Long Can You Return A Laptop At Best Buy?

The stipulated window period for the return of a laptop is 15 days after the day of purchase.

To learn more, you might also be interested in reading up on Walmart computer, laptop & tablet return policyTarget computer return policy, and the Costco laptop and computer warranty.

Conclusion

Best Buy allows the return and exchange of computers and laptops from their online and physical stores. However, for a request to be marked as successful, they must abide by all terms and conditions.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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