IKEA offers a wide variety of furniture for their millions of yearly customers; furniture for use in living rooms, bathrooms, bedrooms, kitchens, and even more.
However, in the course of your shop at IKEA, you may find that you need to return some items, even some that have been assembled. Here is everything I have managed to find out about returning assembled furniture to IKEA!
Does IKEA Take Back Assembled Furniture?
IKEA does accept assembled furniture returns, which include cabinets, tables, couches, desks, bed frames, coffee tables, TV units, etc. IKEA will accept all assembled furniture items within 365 days of purchase as long as a receipt or proof of purchase is shown as well as a photo ID.
To learn more about returning assembled furniture to IKEA, what happens to returned furniture, and more, keep on reading!
Does IKEA Have a Furniture Return Pick-Up Service?
While it is possible to return an assembled couch or table to IKEA for a refund, this is by no means an easy task!
If you are by yourself, you would have to lug the item from the car park all the way to the returns desk.
Instead of this, IKEA customers can actually utilize the IKEA pickup return service for smaller and large furniture items.
However, this service is not free and can range in price from $50 – $300, so it almost defeats the purpose of returning the item in the first place.
Do I Need To Disassemble IKEA Furniture Before Returning It?
No, you do not need to disassemble IKEA furniture back into a flatpack form to return it.
According to the IKEA return policy, they will accept all assembled furniture items as long as it is in good condition and within 365 days of purchase.
What Happens To An Already Assembled Return Item?
Many IKEA stores have accessible ‘As-is’ areas that customers can browse through at their leisure.
These areas offer discounts of up to 50% off of the original price. The items sold in these areas are either damaged items from the store or items that have been assembled and returned.
These items can often be purchased already built, as many pieces of IKEA furniture are not designed to be easily disassembled in the same way that they were first assembled.
IKEA will also accept new-in-box items, and those can easily be put back into inventory. Disassembled items and heavily damaged items may be written off, or completely destroyed.
Can I Return An Item From The As-Is Section Of IKEA?
No, sales from the ‘As-is’ section of IKEA stores are final.
As well as this, IKEA does not accept bartering or bargaining on these items. Their prices are firm but mostly incredibly fair.
Can You Return Damaged Items To IKEA?
Yes, IKEA will accept returns of damaged items, provided that you have a valid photo ID, a receipt or other order confirmation, and the item and its original packaging.
If your item has clearly been damaged by customer misuse or mishandling, then it may not be taken back at all, so do be careful when assembling furniture, as you may run the risk of not being able to return anything you need to.
Does IKEA Accept Returns Of Items Without A Receipt?
Generally, IKEA will not accept returns without a clear and legible receipt, or other proof of purchase.
However, if you do find that you have lost your proof of purchase, then IKEA staff may be able to trace your purchases by matching your credit or debit card, or gift card, to any previous transactions from the past 365 days.
IKEA stores may even be willing to stretch their rules, and allow returns from beyond the 365-day rule, but only ever at the manager’s discretion, so this cannot be depended on.
To learn more, see my full guide on returning items to IKEA without a receipt.
In almost every case, IKEA will happily accept returns of assembled furniture, provided it is not yet used and is easily resalable.
Customers should also make sure to have their receipts, but if they do not, their purchases may still be traced easily.