Many retail stores in the U.S. offer highly flexible price-matching policies to retain their customer base and stay on top of the intense competition in the retail sector.
So if you’ve come across a Kohl’s item that is selling for a lower price at a competitor’s store, you may be wondering – does Kohl’s price match its competitors? Here is what I’ve discovered about this through my research!
Does Kohl’s Price Match?
Kohl’s does price match products upon request with a competitor’s prices as well as Kohls.com prices. However, Kohl’s does not match a competitor’s online pricing, with Amazon being the only exception to this. Customers must present proof of a lower price via a printed or digital advertisement.
If you want to learn more about how to request a price match at Kohl’s, what products are excluded from price matching, and much more, keep on reading!
How Do I Request A Price Match At Kohl’s?
Kohl’s has two different methods for price matching, depending on whether the price match is for its online store or for a competing retail store.
For price match requests with Kohl’s online store, customers must have the product page of the identical Kohl’s item pulled up on their mobile screen.
Alternatively, Kohl’s associates also have their own devices that they can use to verify the product and make the requested adjustment in price.
As for price matching a competitor’s store, customers must present a printed copy of the competitor’s ad/catalog showing the identical product at its current price.
Note that the ad must include a valid description and current retail price since Kohl’s associates will use this information to verify the customer’s request.
Does Kohl’s Price Match After Purchase?
If a Kohl’s customer purchased clothing, shoes, or another item only to find that the price was cheaper online or at a competing store, they are still allowed to request a price match.
Customers are given two weeks (maximum) to prepare their proof of purchase and bring it to Kohl’s for verification.
Keep in mind that adjusting a price after purchase is left up to the discretion of each store manager. Because of this, some Kohl’s locations may not allow a two-week window for getting a price adjusted.
Does Kohl’s Price Match Online Stores?
Currently, Kohl’s does not price match the online stores of competing retail stores.
However, there is an exception to this: Kohl’s will price-match all items sold directly by Amazon. Note that this does not include Marketplace items or those sold by a third party on Amazon.
Does Kohl’s Price Match Its Online Products?
Kohl’s will price match its online products since the in-store prices may sometimes be different from its online pricing for the same products.
Note that customers must be able to provide the product page of the identical item on their mobile device for a Kohl’s associate to verify it.
How Do I Request A Price Match For Amazon At Kohl’s?
To have an Amazon product price matched at Kohl’s, customers will need to provide proof of pricing by locating the identical product on Amazon.com and printing a physical copy of it.
The printed copy must contain a description of the product as well as its current retail price. According to several sources, customers can also simply present the product page on their phones.
However, as Kohls.com specifically asks for a physical copy, customers are urged to take that into consideration when preparing their proof of price.
Note that Kohl’s will only price-match clothes, shoes, and other items sold directly by Amazon.
Third-party seller items and those sold during or shortly after thanksgiving do not qualify for a price match between Kohl’s and Amazon.
What Does Kohl’s Exclude From Price Matching?
Kohl’s will not price-match coupon-excluded merchandise sold in-store or online. These exclusions include (but are not limited to):
- Gift cards
- Kohl’s Care merchandise and other charitable products
- Sephora at Kohl’s merchandise
- Select novelty gifts
- Select online exclusives
- Beauty and fragrance
- Sporting goods
- Sports team merchandise
- Premium sunglasses
- Select electrics
- Premium athletic
- Curated by Kohl’s brands
- Premium footwear
- Select personal care
- Wellness market brands
- Premium electronics
Other than that, select brands also do not qualify for price matching, as listed below:
- Calvin Klein
- Eddie Bauer
- KitchenAid (select)
- Koolaburra by UGG
- Land’s End
- Tommy Hilfiger
Kohls.com provides the full list of exclusions for all brands and products that do not qualify for price matching.
Before requesting a price match, make sure that the clothing, footwear, jewelry, or another item that you’d like to price match does not fall into any of the excluded categories.
Can I Apply Other Discounts To A Price Match?
Coupons and other discounts (including dollar-off, percentage-off, and Kohl’s Cash) cannot be applied to a price match in order to reduce the total amount you have to pay for a product.
However, customers can earn Kohl’s Cash and Kohl’s Rewards to be used on other purchases when they request a price match.
Note that Kohl’s reserves the right to limit quantities while applying this policy.
Additionally, Kohl’s employees will use their own discretion, meaning the way the price match policy is applied will vary both across stores and individual store associates.
What Other Retail Stores Offer Price Matching?
In addition to Kohl’s, there are a variety of other retail and clothing stores that offer price matching. A few of these stores and their requirements are listed below:
Walmart will price-match select online retailers, with a limit that allows one purchase per day to be price matched per customer.
In order to have a price match, customers must request help at the Customer Service Desk and provide valid proof of a lower price.
Bass Pro Shops/ Cabela’s
Bass Pro Shops/Cabela’s will price match any retailer within a 100-mile radius of its store location, along with select online merchants, a list of which can be found on its website.
Customers have a 30-day window after purchase to bring in their product for repricing. They must bring the ad to the cash register at the time of purchase/re-negotiation in order to receive a price match.
However, customers should bear in mind that Cabela’s will not price match items that are part of a BOGO (buy one, get one free), clearance, or closeout sale.
Other than that, they will not match competitors’ coupons or discounts either.
Bed, Bath & Beyond
Bed Bath & Beyond will price-match any retailer with a physical store or an online store as long as the products are identical to what it sells. Customers have 60 days to have products they purchased re-priced.
While it does not price match clearance items, Bed Bath & Beyond will price match Black Friday sale items.
In order to have a purchase price checked, bring the competitor’s ad, catalog, or original receipt to the customer service desk. For online orders, call 1-800-GO-BEYOND with the information ready to request a price match.
Kohl’s will price-match clothing, shoes, jewelry, and other items upon request from either a competing retailer or Kohls.com. Note that Kohl’s does not price-match online retailers except for Amazon.
Additionally, select brands and products do not qualify for price matching, a list of which can be found on Kohls.com. Discounts and coupons cannot be applied to price-matched purchases.