Lowe’s is a great retailer for those interested in purchasing tools, materials, and other supplies for DIY projects. Visiting a Lowe’s store can be a good way to ask staff for advice and information on your project.
If you wish to visit Lowe’s, you may be wondering what accessibility features they are able to offer, including motorized carts and wheelchairs. I’ve looked into it, and here is what I have learned!
Does Lowe’s Have Motorized/Handicap Carts & Wheelchairs?
While Lowe’s is unable to offer motorized carts within their stores, they do have wheelchairs that can be used by customers in need. However, Lowe’s staff can also assist you with shopping around the store and assembling and carrying items. Additionally, Lowe’s sells a range of motorized carts, wheelchairs, and accessibility living products within their stores.
For more information about Lowe’s having motorized carts and wheelchairs, including how you can get one, whether Lowe’s has accessibility parking, and if service animals are allowed in stores, then keep reading!
Does Lowe’s Have Motorized/Handicap Carts for Customers?
A Lowe’s representative has stated that they currently do not have motorized carts available for customers to use within their stores while shopping.
However, Lowe’s is always expanding their accessibility to customers, therefore, they may be available in the future.
Lowe’s does sell a range of motorized carts that customers can purchase from their stores.
Does Lowe’s Have Wheelchairs for Customers?
Lowe’s is able to offer manual wheelchairs in stores for customers to use. To receive a manual wheelchair at Lowe’s, visit the customer service desk or ask a member of staff for assistance.
To ensure Lowe’s has a wheelchair available for your visit, contact your local Lowe’s before you visit and ensure one is available.
Can Lowe’s Give Me Assistance Around Their Store?
Lowe’s prides itself on its customer service, the company stating that it serves over 20 million customers per week.
Lowe’s is happy to give customers assistance around their stores, including carrying or transporting heavy items, assembling items, and other services.
The Lowe’s service desk is equipped to offer customers a range of services within their stores and advise you on prices for services such as installation.
If you require a specific service or a member of staff to assist you, it may be worthwhile contacting your local Lowe’s ahead of your scheduled visit to ensure Lowe’s can assist you.
For customer care, you can contact Lowe’s at 1-800-445-6937. For sales and product assistance, you can contact Lowe’s at 1-877-465-6937.
The language line phone service at Lowe’s is able to provide live translation of over 140 languages to make shopping more accessible.
Can I Bring an Assistance Animal to Lowe’s?
Lowe’s complies with the Americans with Disabilities Act (ADA) law that allows registered service animals to accompany their handlers into places such as stores.
Lowe’s reserves the right to confirm your animal is a service animal and to ensure it is well-trained and under control.
Several Lowe’s stores have official dog policies which permit well-behaved dogs within their premises.
In 2016, Lowe’s hired a disabled Air Force veteran and his service dog to work within their stores, highlighting their accessibility and dog-friendly policy.
Does Lowe’s Have Accessibility Parking?
As with many retailers, Lowe’s offers accessible parking outside of their stores to make it easier for shoppers.
Lowe’s also sells a range of accessories for accessibility parking, including letters, numbers, and signs.
Does Lowe’s Sell Motorized/Handicap Carts & Wheelchairs?
As well as offering customers wheelchairs to use in-store, Lowe’s sells motorized carts and wheelchairs within their stores as part of their accessible home range.
Lowe’s offers products such as medical walking canes, wheelchair accessories, walkers, wheelchairs, and rollators, reaching tools within this range.
Some of the best-selling products at Lowe’s include the Drive Medical Spitfire EX2 3-Wheel Travel Scooter, rated at 5 stars.
Another best-selling product from Lowe’s is the Drive Medical Phoenix Heavy Duty Power Scooter, 4 Wheel, 18-inch seat, and rated at 4.5 stars.
To know more, you can also read our posts on whether or not IKEA has motorized/handicap carts, whether Home Depot has motorized/handicap carts & wheelchairs, and if Costco has motorized/handicap carts.