Home Depot sells a variety of lawn mowers to suit your lawn needs, including gas-powered lawn mowers, self-propelled lawn mowers, weed eaters, and push lawn mowers.
But what if you’re unsatisfied with a lawn mower you purchased from Home Depot and are looking to return it? Here is what I’ve found about Home Depot’s lawn mower return policy!
Home Depot Lawn Mower Return Policy
Home Depot’s return policy allows customers to return electric lawn mowers (battery and cored) within 90 days, while gas-powered mowers must be returned within 30 days. To receive a full refund from Home Depot, customers should return the lawn mower/weed eater in like-new condition with all packaging, parts, and a receipt.
If you want to learn more about how to get an extended time for lawn mower returns, whether you can return used lawn mowers to Home Depot, and much more, keep on reading!
What Is The Return Time Frame For Lawn Mowers At Home Depot?
If you have purchased a regular push lawn mower or a lawn mower powered by electricity or battery, you will have 90 days from the delivery date or purchase to return it.
On the other hand, lawn mowers powered by gas hold a reduced return time frame of 30 days.
Customers who have bought a regular lawn mower with one of the following cards possess an extended time frame of one year (365 days) to return:
- The Home Depot Consumer Credit Card
- The Home Depot Commercial Revolving Charge
- The Home Depot Commercial Account
However, even with these credit cards, products that use gas, such as the gas-powered lawn mower, must be returned within 30 days as noted in the return exceptions.
Can You Return Used Lawn Mowers To Home Depot?
Home Depot’s return policy indicates that all products should be returned unopened or in brand-new condition.
However, Home Depot may accept used lawn mowers (including brands from Honda, DeWalt, Ryobi, Makita, Toro, Greenworks, etc.) that are defective or that were damaged in delivery.
Several reports suggest that Home Depot may also accept returns of used products within the allotted time frame due to wear and tear.
Note that the store typically handles returns as individual cases, so to be on the safe side, it is best that you return lawn mowers in a returnable condition.
Can You Return A Lawn Mower Without A Receipt At Home Depot?
Although Home Depot prefers to process returns with the original proof of purchase, it is possible to return lawn mowers (including reel, corded, battery, and gas mowers) without a receipt.
A store associate might be able to track your purchase if you bought the lawn mower at a store location with a credit or debit card within 30-90 days of purchase.
Additionally, investments from Home Depot credit cardholders are stored in the system for 365 days.
To verify the transaction, you will need to bring the original card you paid with and a form of photo ID such as a driver’s license or state ID.
Note that verified purchases will be refunded straight away.
However, if your purchase history cannot be tracked, you may receive store credit worth the lawn mower’s lowest advertised sale price.
Keep in mind that store managers reserve the right to deny any returns without the receipt as it challenges the standard return policy.
Do You Need The Box To Return Lawn Mowers At Home Depot?
Lawn mowers should be returned to Home Depot with all the original packaging, including the box, cords, additional parts, and instruction manuals.
Your request may be denied if you attempt to return the lawn mower without these items.
How Can You Return A Lawn Mower To Home Depot?
Lawn mowers purchased online and in-store can be returned at any Home Depot location.
All you need to do is provide the lawn mower in the appropriate condition and proof of purchase, such as a receipt or online invoice.
Along with that, make sure you bring the card you used at the time of purchase if you wish to receive a refund.
Alternatively, lawn mowers ordered online can also be returned by mail with UPS, using the return packing slip that arrives with most order packages.
However, you can contact Home Depot’s Customer Care for assistance if you did not receive this.
Note that large orders can also be collected by a scheduled pickup service organized by a Home Depot associate upon request.
How Long Do Home Depot Refunds Take?
When you return lawn mowers in-store to Home Depot, card refunds are processed immediately.
Cash refunds are dispensed immediately unless the lawn mower, such as the DeWalt cordless lawn bundle, is worth more than $1,000.
In this circumstance, Home Depot may issue a check sent from The Home Depot Corporate Office.
Note that credit and debit card refunds can take 2 to 10 business days to appear in your bank.
Additionally, repayments following an online return begin processing once the lawn mower has reached Home Depot.
Customers should allow at least 2-3 weeks for the process to complete.
Other than that, PayPal refunds to a credit or debit card can take 2-5 days. However, some providers could even take up to 30 days.
If you paid with your PayPal balance, you might only need to wait 1-3 days.
Now that you know about lawn mower returns, you may also read our related posts on whether or not Home Depot repairs lawn mowers, if Home Depot sells Husqvarna mowers, and what Home Depot does with returns.
Conclusion
Home Depot’s return policy states that push and electric lawn mowers should be returned within 90 days unless bought with a Home Depot credit card, where the return time frame is 365 days.
Gas-powered lawn mowers are only returnable for 30 days. To receive a refund, you must show proof of purchase. Otherwise, you may receive store credit. Return lawn mowers in new condition with all the original parts and packaging.
