Home Depot is a popular D.I.Y store that has cemented itself at the forefront of home improvement retailers in the United States and globally.
The retailer’s interesting history is mixed with commercial successes and several controversies. Check out these 23 Home Depot statistics, facts, and trends to learn more!
23 Home Depot Statistics, Facts, & Trends
1. The Idea Started In A Coffee Shop
The founders of The Home Depot, Bernie Marcus and Arthur Blank, first came up with the impressive brand in a very humble setting, a coffee shop!
Over a cup of coffee in Los Angeles during the 1970s, the initial dream of The Home Depot was born.
2. The First Home Depot Stores Were In Atlanta
A central area of significance to the founders of The Home Depot, the first two stores were opened in Atlanta near the end of the 1970s.
The stores were of an impressive size, 60 thousand square feet in fact, which made it one of the biggest home improvement stores the country had seen.
3. Home Depot Once Ran DIY Classes For Customers
The Home Depot was first imagined by its founders to not only be commercially successful but to also truly change the way that the American public approached D.I.Y projects.
As a result of this mentality, Bernie Marcus and Arthur Blank sought to employ social home improvement experts who could guide customers through some basic D.I.Y need-to-knows.
This sparked a round of D.I.Y classes that customers were invited to, ranging from how to use a power tool to an expert demonstration on how to lay tiles.
4. Home Depot Has A ‘Whatever It Takes’ Philosophy
The founders of Home Depot strongly believed in creating a brand ethos that placed the customer at the heart of the business.
This not only gave them clarity on the intention of the business but also helped their staff to understand the excellent level of customer service that was desired.
In turn, they eventually managed to capture this brand philosophy into three simple words: “whatever it takes”.
5. The D.I.Y Store Was Founded In 1978
The idea of a home renovations and improvement store first came to light in 1978 in a coffee shop in Los Angeles.
The founders, Bernie Marcus and Arthur Blank, were originally from New Jersey and New York respectively.
After they were fired from their former jobs, they came up with the blueprint of Home Depot and worked to bring it to fruition.
6. Home Depot Had An Estimated 1.76 Billion Customer Transactions In 2020
The store had an impressive transaction rate of 1.76 billion in 2020.
With this figure, Home Depot has undoubtedly cemented its position as a much-loved brand all over the world.
7. Home Depot Gives Back To Various Local Communities And Charity Organizations
The store supports a range of charities and organizations via its Home Depot Foundation, where staff and volunteers offer help to vulnerable communities.
These include notable names such as the American Red Cross organization and Meals on Wheels America.
8. Home Depot Stocks More Than 30 Thousand Different Products
The store always seems to have everything you need when you visit, and it’s no surprise when you consider that it stocks around 35 thousand products.
Because of this huge variety on offer, customers inevitably visit Home Depot for all their tooling, DIY, and renovation needs.
9. Home Depot Has A Mascot Named Homer D. Poe
Since 1981, Home Depot has had a mascot designed by Gwyn Raker named Homer D. Poe, a fun pun to represent an accessible, family-friendly store.
He also has a mascot wife made up for him named Daisy, and according to this fun and interactive game with Homer, they even share a dog called Carl together.
10. Home Depot Has Been Operating In Mexico For Over 20 Years!
In 2020, the store celebrated 20 years of success in Mexico after it acquired ‘Total Home,’ a home renovations branch.
Along with Mexico, Home Depot has stores in the U.S. and in Canada.
11. Home Depot Is The Largest DIY Retailer In Mexico
They have 128 stores located across all 32 Mexican states.
Similarly, it has 182 stores in Canada and close to 2000 stores in the U.S.
12. Home Depot Has Had Six Slogan Changes Since The 90s
The retailer’s slogans have evolved over time, but have kept their friendly and upbeat tone:
- Early 1990s: “The Home Depot, Low prices are just the beginning.”
- Late 1990s: “When you’re at the Home Depot, You’ll feel right at home.”
- 1999 – 2003: “The Home Depot: First In Home Improvement!”
- 2003 – 2009: “You can do it. We can help.”
- 2009 – 2019: “More saving. More doing.”
- 2019 – present: “How Doers Get More Done”
13. Home Depot Has Over 90 Distribution Centers
To keep up with its transaction rates and online orders, Home Depot has 90 distribution centers located across America.
14. Home Depot Pro Incorporates Numerous Popular Brands
The Home Depot Pro absorbed some popular brands to have them cohesively represented by the same company. These brands include:
- Hardware Express
- Maintenance USA
- Wilmar Industries
- US Lock
- Leran Gas Products
15. Home Depot’s Website Attracts Over 100 Million Visitors On An Annual Basis
In 2008, a survey by Compete.com found that the Home Depot website gathered 120 million visitors during the year.
This shows that along with establishing its in-store business, Home Depot has also been focused on increasing its online footprint.
16. Home Depot Has Exclusive Access To Well-known Brands
The store has an impressive range of exclusive brand deals, including:
- Behr Paints
- American Woodmark
- Thomasville Furniture Industries
- Martha Stewart Living Omnimedia
17. Home Depot Is Environmentally Conscious
The store puts great consideration towards the climate crisis by tackling issues head-on.
Specifically, Home Depot plants trees to offset its carbon emissions whilst investing money into green homes and supporting the development of environmental business plans.
18. Home Depot Historically Supports The Republican Political Party
Founder and former CEO Bernie Marcus publicly and financially supported the Republican political party during his time working with the company.
19. Home Depot Has Stores All Over The World
The brand has stores in the following countries:
- The United Kingdom
- South America
20. Controversy Surrounded The Construction Of Home Depot Stores Following A Devastating Tornado In 2011
The Joplin tornado in 2011 tragically caused the walls of a Home Depot to collapse, leading to the death of 7 people.
The construction design of Home Depot stores was then called into question regarding health and safety, though the store maintains the design is safe.
21. Home Depot Has A Customer ‘Bill Of Rights’
The customer bill of rights includes a variety of rights afforded to its customers to improve customer experience.
This includes the right to the best assortment of products, the best quality of products, access to the most competitive prices, and the best levels of customer service.
22. Home Depot Was Fined For Lead Paint Violations
In 2020, the D.I.Y store was fined more than a whopping $20 million for violating the use and restrictions legally in place with lead paint, which can cause lead poisoning.
23. Home Depot Enjoyed A Revenue Of $110.2 Billion In 2019
This sum was broken down into an operating income of $15.84 billion and a net income of $11.24 billion.
Along with that, the revenue included $51.24 billion in total assets and $3.12 billion in total equity.
These 23 facts and statistics create an interesting background for The Home Depot and show just how far the store has grown from its humble beginnings.
As of 2023, Home Depot is now the largest home improvement retail chain in the world with stores in the U.S., U.K., Canada, Mexico, and other countries.