How Do You Cancel Walmart Money Cards (Step-By-Step Guide)

Walmart Money Cards are great to have on hand. But what do you do if you want to cancel your Walmart Money Card? And is it even possible?

I’ve been curious about the same thing. So, I researched the topic in-depth and have compiled everything I found in this helpful article! So keep reading to find all the answers to your questions!

How Do You Cancel Walmart Money Cards?

Walmart Money Cards can quickly be canceled at Walmart stores, online, by mail, and via the Money Card app. Once the account is closed, you no longer have access to funds, but your information remains available online. Also, Money Card Customer Support is easily reachable via phone and mail to help walk customers through the cancellation process.

Read further to learn more about how to cancel your Walmart Money Card easily and quickly get access to your refund!

How Do You Cancel Walmart Money Cards at Walmart Stores?

At Walmart stores, customers can close their Walmart money card in two ways: making purchases or withdrawing their account funds from Walmart ATMs.

Also, customers can use their money cards to make purchases at Walmart stores or withdraw funds from Money Center ATMs until the card balance reaches $0.

When no funds remain, the account automatically closes.

How Can I Cancel My Walmart Money Card Online?

For customers who may be unable to make it into Walmart stores, they can also close their Money Card online.

When you close your Money Card account online, you will need to use your card to make purchases until your balance reaches $0.

How Can I Cancel My Walmart Money Card From the App?

Walmart customers can easily cancel their Walmart Money Card by logging into the Money Card app, available on the app store or Google Play!

Once you’re in the app, complete the following steps to cancel your Money Card account:

  1. First, sign in to your Money Card account
  2. Select “Settings”
  3. Then, click “Manage Card”
  4. Finally, click “Close Account”

Will I Continue To Have Access To My Account Once I Close My Walmart Money Card?

Even if you close your Money Card account, there are still situations when you may need access to your account information.

So, although you can no longer use the app once you close your Money Card, you can still access account statements and transaction history on the Walmart Money Card website.

How Long Does It Take To Get Money Refunded When You Cancel Your Walmart Money Card?

How Long Does It Take To Get Money Refunded When You Cancel Your Walmart Money Card?

Now that your account is closed, I’m sure you want to know when you will get your money refunded.

That said, the fastest way to get your refund is to go into stores, but you can also have a check mailed.

When you choose to have a refund check sent to you, it’s mailed to the address on file for your Money Card account within 14 days after you close the account.

Once Money Card issues a check, you no longer have access to any funds in your account.

What Is the Walmart Money Card Customer Service Number?

If you still have additional concerns, reach out to Money Card Customer Support for assistance in resolving your situation.

With that, you can reach Customer Support associates by calling 1-877-937-4098.

How Can I Cancel My Walmart Money Card Via Mail?

If you’re not in a rush to close your Money Card account, you can request it be completed by mail. However, keep in mind that mail is less secure, takes longer, and can get lost or damaged.

Step 1

First, to prevent delays in processing, be sure to direct your letter to Money Card’s Customer Support mailing address.

For example, to contact Walmart Money Card by mail, write to:

Walmart MoneyCard

P.O. Box 5100

Pasadena, CA 91117-0100

Step 2

In the body of your letter, you will want to be sure to include:

  • Your Money Card account number
  • Your name, as seen on the Money Card account
  • Your address
  • A telephone number

When writing the letter, be sure to include the date you would like the account closed and how you would like to receive your refund (mail or store pick up).

Step 3

After you mail the letter, wait until Money Card Customer Support reaches you via mail or phone to verify your request.

Once Money Card reaches out to you, you will need to undergo account verification procedures such as verifying your social security number or date of birth.

Step 4

After verifying your identity, Customer Support associates will process your request to close the Money Card account and send a refund check.

If you are looking to learn more, you can also see our posts on what time Walmart Money Card processes deposits, how to add money to Cash App Card at Walmart, and if Walmart accepts Venmo.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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