How to Find Out Who Sent You an Amazon Package (Step-By-Step + Other FAQs)

Have you received an Amazon package that you didn’t order, and want to know how to find out who sent it?

If so, read further to learn what I’ve found out while researching this topic, including the step-by-step process to figure out who just sent you that Amazon package!

How to Find Out Who Sent You an Amazon Package

If you’d like to find out who sent you an Amazon package, you will need to call Amazon Customer Support and give them specific tracking information about the package. This includes information such as the package description, the date you received the package, the time you received it, and even the package number.

Do you want to know more about finding out who sent you an Amazon package, such as if you can find out if it was an unsolicited package? Well, keep reading to find out that answer and more!

Can Amazon Tell You Who Sent You a Package?

Generally, Amazon and other companies may be resistant to giving out personal information that would reveal the sender’s identity. So the first thing I would recommend is to look at the return address to see if that offers any clues.

If there was no packing slip inside of the package, Amazon can tell you in some situations who sent you a package, but you’ll need to follow the steps below to try to figure it out, including:

  1. Call Amazon Customer Service, using either the chat or phone option
  2. Tell Amazon that you’re trying to locate the sender of a package you received
  3. Tell Amazon your name, phone number, and address
  4. Give Amazon the time and date you received the package
  5. Tell Amazon what the item description says on the label of the box or wrapper you received
  6. Give Amazon the full package number
  7. Locate the contact number from the package and give that information to Amazon
  8. If you are willing to open the package, get the order id from the packing slip

However, Amazon may not be able to tell you who sent the package, even if you provide all of the above information if the person chose to send the item as a gift.

When you send an item as a gift to someone, Amazon cannot disclose the sender but can tell you it was a gift purchased for you so that you know it’s not fraudulent. If it was a gift, there may be a gift receipt inside the package that includes the sender’s name, which is often a friend or family member.

How Do You Find Out Who Sent an Amazon Package through USPS?

If you have an Amazon package, and you’re trying to figure out who sent it to you, you may be able to get some information as to the person if the Amazon package arrived via the United States Postal Service.

For example, if the package came with a tracking number on the front of it, then you can follow the steps below to try to find out who sent it to you:

  1. Go to the USPS Tracking Tool website
  2. Enter the tracking number found on the front of your package
  3. The tracking number should bring up some details about the sender, including the city and state where the package came from
  4. Using this information, you may be able to figure out who sent you the package
  5. You could also call the local post office where the package shipped from, and see if they can tell you more details about the sender

However, not all packages will be traceable on the USPS website, or USPS may not give you further details about the sender if you call them.

Will FedEx or UPS Tell Me Who Sent an Amazon Package?

If you received an Amazon package that was delivered by FedEx or UPS, you could contact the company to see if someone can help you figure out where it came from.

Furthermore, contacting the company by phone is the best way to handle this situation, but you’ll need to give UPS or FedEx information to help track the sender, including:

  • Your name, full address, and telephone number
  • The tracking number on the front of the package
  • The location that the package originated from
  • Any order number or other useful details such as weight or item description

Therefore, if Amazon cannot help you find who sent you an Amazon package, contacting the carrier the package came from such as UPS or FedEx is the best option.

Could The Anonymous Amazon Package be a Scam?

A brushing scam is a type of e-commerce fraud where a seller on an online marketplace, typically Amazon or a similar platform, sends unsolicited products to individuals, often to their home addresses. The goal of the scammer is to create fake sales transactions and write positive reviews for their products using the recipients’ names or accounts.

It’s important to note that receiving unsolicited products itself is not illegal, and you are not obligated to return or pay for items you didn’t order. However, it’s a good practice to report such incidents to the online marketplace and review your account security settings to ensure your information is protected.

Can You Find Out What’s Inside an Amazon Package Without Opening It?

Can You Find Out What’s Inside an Amazon Package Without Opening It?

You can find out what’s inside an Amazon package without opening it, which is great if you don’t know who sent you a package and there are no details available.

Furthermore, it’s easy to find out what’s inside by downloading the Amazon app on your iOS or Android device, clicking on the camera, and selecting the “X-Ray Package” feature.

You’ll be instructed to place the camera near the barcode so that it can be scanned, and Amazon will bring up the list of contents inside of the package.

Also, scanning the barcode and seeing what’s in the box could help you figure out if someone sent you a gift from items on your Wishlist, or if the item was sent to you fraudulently.

Can You Track Package Without an Amazon Account?

Yes, it is possible to monitor the progress of an Amazon order without having an account. But you will need to find the tracking number on the shipping label and the courier that it was shipped through. This will be in a confirmation email that Amazon sent to the person who ordered the item. Use the tracking number provided by Amazon and visit the website of the shipping carrier directly and look for a “track shipment” option. Enter the tracking ID to get a shipping update.

You can also track packages from a third-party seller if a trackable shipping option is selected and you have the tracking number.

However, it’s important to note that Amazon introduced a requirement in April 2021, which mandates customers to be signed in to their Amazon account to receive status updates. To continue tracking your packages without interruption, you can utilize the Amazon mobile app and ensure you select “keep me signed in” during the sign-in process.

Do You Have to Pay for Amazon Packages You Didn’t Order?

You do not have to pay for any Amazon package that you didn’t order, as it’s considered an unsolicited item and you could keep it and consider it a gift.

Furthermore, Amazon has a Report Unsolicited Packages form you can fill out if you’d like to report a package you received and didn’t purchase if you believe it’s part of a scam.

However, if you received an Amazon package containing food, seeds, or plants, you should either contact Amazon to find out the sender or contact the USDA so you can send it to them.

Plants and seeds that were sent to you could be invasive or carry diseases, so it’s important that unless you find out who sent those items, you do not open the package and report it.

Additionally, you could choose to donate the package you received from Amazon or throw it away if it’s an item you didn’t order and have no use for, especially if you can’t find out who sent it.

To learn more, you can read our posts on what does it mean when Amazon delivered to a safe place, what is Amazon Prime shipping, is Amazon better than eBay, and does Amazon deliver to apartments.


If you want to find out who sent you an Amazon package, the best step to take is to call Amazon Customer Service and give them your information and the date and time you received it. Additionally, you will need to provide other order details such as item number, order number, contact number, package number, and other helpful information from the outside of the package. It is also a good idea to check the shipping address to make sure that the package wasn’t sent to the wrong address.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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