Amazon Delivered to Safe Place (What It Means, Secure Location + Other FAQs)

Delivery persons have tried to take steps to prevent package theft, and you may sometimes see a message that your Amazon parcel has been delivered to a safe place.

So, what does it mean, and how can it help you? Well, we researched the matter and have lots of interesting information for you here, so keep reading!

What Does “Delivered to a Safe Place” Mean on Amazon In 2023?

When you see an Amazon notification that your parcel has been delivered to a safe place, it means that it’s been left in a location where the delivery driver seems to be safe from theft and bad weather in 2023. It could be a covered porch, a garage, or a shed, or the package could be left with a neighbor.

To find out more about how Amazon delivers to a safe place, keep on reading. You’ll find all the details here!

What Does “Delivered to a Safe Place” Mean for Amazon?

When you’re looking forward to an important delivery from Amazon, any glitches and delays can be annoying and inconvenient.

One common problem many people encounter is that, even though Amazon tracking shows that a package has been delivered, it is nowhere to be seen.

This happens mostly when there is no one at home to receive the package. The delivery person is obliged to make the delivery but will try to leave it in a safe place.

They will sometimes take a picture of the delivery location so you know where to find it. You can find the delivery photo by signing in to your Amazon account.

At other times, there will just be a message saying your package was left in a safe place. This could mean a few different things.

Sometimes this is because the delivery person has chosen to leave your package in a safe place where it will not attract unwelcome attention from porch thieves.

The safe place may be so well hidden that you can’t find it. It may also mistakenly have been delivered to a nearby house or apartment, or left beside a garage or shed.

It’s also possible that your package may have been delivered to a neighbor, so you can ask around if you feel comfortable doing so.

What If There Is No Safe Place for Delivery?

It sometimes happens that there is no one at home to receive a delivery and there is no safe place to leave the package.

In that case, Amazon will email the customer, and make three in-person delivery attempts on three consecutive days.

If these attempts are unsuccessful, the package will be returned to Amazon and a refund will be issued to the customer.

What to Do When Amazon Says “Delivered” But There’s No Package

Luckily, you have some recourse if your package delivered to a safe place can’t be found. The Amazon website lists a series of steps you can take to find your missing package

First of all, you should be aware that Amazon tracking can show a package status as “Delivered” even if it hasn’t actually been delivered.

A package could be marked as “Delivered” as much as 48 hours before the actual delivery. Further, it may be delivered later in the day. Some carriers deliver as late as 10 p.m.

However, if you haven’t found your package after 48 hours of its official delivery, here’s what you can do:

  • Check your online receipt to make sure your shipping address is listed correctly
  • Search around the front door and mailbox for a notice of attempted delivery from the carrier
  • Search around the likely delivery locations such as the front porch, steps, garage, shed, and deck
  • Ask your neighbors if the package was delivered to them for safekeeping
  • Check your mailbox. Even if your package was shipped by UPS or FedEx, it may have been handed over to the postal service for final delivery. Postal carriers will try to fit all packages into the mailbox.
  • If your order was shipped by a third party instead of Amazon, contact them directly for help.

How Do I Choose a Safe Place for Delivery?

How Do I Choose a Safe Place for Delivery? Amazon

You can choose your preferred safe place for delivery when checking out your order. On the checkout screen, the first step is to choose a payment method and enter your information.

Next, you go to the page where you confirm your shipping and billing addresses.

Under the Add Delivery Options link, you’ll see the question: “Where should we leave your packages at this address?”

There will be a number of options listed, like:

  • Front door
  • Back door
  • Side porch
  • Garage
  • Building reception
  • Mailroom or property staff

Your package will be delivered to the safe location you choose from this list.

Why Does Amazon Take a Photo of My Package?

Sometimes Amazon will take a picture of a package left for you. Amazon Photo on Delivery makes it easier for you to locate your package.

Amazon does not take pictures if the address is marked as confidential, such as Wish List or registry addresses.

Customers can also opt-out of Amazon Photo on Delivery by checking “Don’t take photos of deliveries” in Your Orders or by contacting Customer Service.

What Happens If a Package Is Delivered to the Wrong Address?

If you’re on the opposite side of a missing package situation, and Amazon mistakenly delivers a package to your house, you can call Customer Service at 1-877-586-3230

Amazon will try to pick up the package. If that doesn’t work, the company will issue a refund or provide a replacement to the customer.

If you decide to keep a package that was delivered to your house by mistake, the law is on your side.

According to federal law, retailers can’t force you to pay for a package that was delivered to you if you didn’t order it.

That’s because it technically counts as a free gift and not as merchandise since retailers can’t force customers to pay for products they didn’t order.

To learn more, you can also read our posts on Amazon package delayed in transit, can you pick up Amazon packages, and does Amazon deliver in the rain.


When Amazon gives you a message that your package has been left in a safe place, that could be your porch, a shed, or a garage. It could also have been left with a neighbor for safekeeping.

When placing your order, you do have the option to specify the location where you want the parcel left if you are not home to receive it.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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