How To Track Amazon Refunds? (+ Other Common FAQs)

Do you know how to track your refund on Amazon? If not, there’s no need to contact customer service or wait for a refund check in the mail, but Amazon actually provides an alternative method.

So, if you have an Amazon order that needs to be returned, read on to learn how to track an Amazon refund and other common facts!

How Do I Track Amazon Refunds In [currentyear]?

Amazon refunds are typically processed in 5 business days, and the status can be tracked on the Amazon app via a tracking number or QR code. Once the return begins, customers are emailed a unique tracking number. Detailed information from the time the return is picked up until Amazon issues the refund can be found under “Your Orders” in [currentyear].

If you want to learn how to track your Amazon refund and other common facts about returns, keep reading for more useful tips and information!

How Long Do Amazon Refunds Take to Process?

When returning an item to Amazon, customers have the option to choose their preferred refund method in the Online Returns Center.

Once the mail carrier delivers the package to Amazon’s returns center for processing, refunds are processed within 3-5 business days after receipt of the product.

When Amazon releases your refund, it takes additional time for the funds to be made available in your account. See the following table below for more details:

Refund Method  Refund Time (After Refund Is Processed) 
Credit card Three to five business days 
Amazon Gift Card  Two-three hours
Debit card 10+ business days 
Checking account 10+ business days
SNAP EBT card 10+ business days
Gift Card balance  Two-three hours
Promotional Certificate No refund issued 
Shop with Reward Points 5+  business days
Pay in Cash (at a participating location) 10+business days
Prepaid credit card Depending on the card bank, 30+ business days

Amazon stores its account information to process future orders when customers no longer have the physical pre-paid credit card.

For international customers that used the Amazon currency converter feature and are requesting a refund, they will receive their money at the same rate as initially paid at the time of purchase.

How Do I Track an Amazon Refund?

It’s easy to track your Amazon refund from the Amazon website or app. Begin by logging into your account and going to the “Your Orders” section.

Next, find the returned order. Finally, click on the “View Return/ Refund Status.”

Another way to find this information is to open the “Your Orders” and select ”View order details” next to the return order. Under the “Order Summary,” refund status is displayed.

When Do I Receive a Partial Refund From Amazon?

When Do I Receive a Partial Refund? Amazon

In some cases, Amazon may compensate customers who’ve had an unsatisfactory experience as a way of reconciling.

In these cases, where customers may be unable to return a product due to circumstances like missing parts or accessories, then a partial refund would be applied accordingly.

Some alternative circumstances where Amazon may release a partial refund include the following:

  • Multi-Pack items that are damaged or missing parts
  • Items received is not as described or expected in the product description
  • Catalog error leading to the incorrect product being mailed
  • Moderate product defect or damage after delivery
  • Missing accessories or parts for the item at delivery
  • Price match or found at a lower price
  • Order or Item did not arrive on time
  • Order or Item was not received
  • Insufficient Inventory

In addition, partial refunds may occur because certain items and situations may lead to restocking fees being charged.

When an Amazon customer wants to return, there is a 30-day window once the item has been delivered.

If you’re unsure of the remaining time in this return period, that can be found by checking the timeline under Your Orders, and the Return/ Replace Items.

How Do I Find an Amazon Return Label?

Once a customer requests a refund from the seller or Amazon and selects an appropriate return method, the system will generate special authorizations and return labels for each product.

Alternatively, label-free box-free returns can be started by logging into your Amazon account and visiting the “Your Order” section.

Since customers who selected this option don’t have the original box, no packaging is required.

After filling the return process online and receiving the unique digital QR code from Amazon, bring the item to be returned with that code to a partnering drop-off location.

How Do I Track an Amazon Return to the Store?

Through partnerships with stores like Kohls’ and Whole Foods and shipping carriers, customers have convenient locations to drop off returns.

Once a return is made at a store or partner location, customers can follow the return status on their Amazon account under Your Orders.

In addition, Amazon will also send a confirmation email with a link to track your refund that can be found in the order details.

When you click on the link, it will take you directly to the “Your Orders” page, where you can see your order and the status of your return.

Overall, this is still an excellent way to keep tabs on the status of your order and make sure everything is going smoothly.

How Do I Track an Amazon Gift Return?

When the gift return was initiated, an email should have been sent from Amazon that contained a tracking number.

With that tracking number, simply follow these steps to determine the status of an Amazon gift return:

  1. Go to the Return Center section of the Amazon website and find the order with the item you want to view.
  2. Click on Track Package at the top of the order summary page. This will take you to an Order Details page with your tracking information on it, including a unique shipment ID and all shipping information for your package.

Entering this information will bring up a full tracking screen that will show delivery details, transit time, and other helpful information about your packages, such as their location on a map or any delays in transit times.

How Do I Know If an Item Is Eligible for Refund on Amazon?

Although most items are eligible for a refund on Amazon, certain items may be ineligible or can only be returned to third-party vendors.

Some examples of ineligible items for refunds are as follows:

  • Laptops & desktop computer, and Kindles over 30 days after delivery
  • Hazardous materials or those that use flammable liquids or gasses (Customers should contact the manufacturer directly for information regarding service, warranty, return, and refund)
  • Product with missing serial numbers or UPCs
  • Downloadable software products
  • Online subscriptions after they have been accessed
  • Gift cards (except when required by law)
  • Prepaid video game cards
  • Some jewelry items
  • Some health and personal care products
  • Grocery items
  • Open boxed software
  • Amazon goods with shipping restrictions
  • Breathing insects

How Do I Check a Return Pick up on Amazon?

As with all return information, customers can find this information under Your Orders.

To check the status, simply find the order ID and click on Details. On this page, customers can find the carrier it was shipped with and its expected arrival date.

As well as the carrier name, they can see whether it has been picked up or, if not, when it is scheduled for pickup.

To learn more, you can also see our posts on whether or not Amazon refunds canceled orders, how long do Amazon refunds take, and Amazon refund without return.


Amazon customers can track the status of refunds directly from their account.

Once a return is initiated, Amazon will send a refund tracking email that confirms a  refund is being processed, and it will contain a tracking number and QR code.

Customers can log in to their account and check the status of both the return and refund from the “Your Orders” section.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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