IKEA Rug Return Policy [Your Full Guide]

IKEA, the largest furniture retailer in the world, sells a variety of rugs that can be used to add a beautiful touch to your home.

However, sometimes a rug you bought from IKEA might not turn out to be satisfactory, so you must be wondering: what is IKEA’s rug return policy? Here is what I’ve found out through my research!

IKEA Rug Return Policy 2021

IKEA accepts rugs returns as long as you are within the 365-day period, have the original receipt, and haven’t torn off the original manufacturer’s tags. If you have opened it or don’t have the original receipt, you will only be refunded in-store credit.

If you want to know more about the conditions for returning a rug to IKEA, the process for doing so, and whether you can return without a receipt, keep on reading!

On What Conditions Can You Return A Rug To IKEA?

You can return a rug to IKEA if you meet these conditions:

  • You bought the rug within the previous 365 days
  • You have the original receipt
  • The rug still has the original manufacturer’s tags
  • The rug is not damaged, stained, or dirty

If you meet all the above criteria, you will be able to get a full refund in the mode of payment you used to make the purchase.

What Is The Time Limit For Returning A Rug To IKEA?

According to IKEA’s official returns policy, you can return any item such as a rug within 365 days of purchase.

However, we have learned from IKEA employees that stores are not very strict with this 365 days limit. 

If you show up after 365 days but still meet all other criteria (i.e., tags present, rug is unused and undamaged), the rug will be accepted for a return.

Instead of getting a full refund, you will receive store credits equal to the lowest advertised price of the rug.

How Can You Return A Rug To IKEA?

How Can You Return A Rug To IKEA?

You can either return a rug in-store or send it back via mail. For in-store returns, you must take along the rug (in the original packaging if possible) along with a valid government-issued photo ID.

The photo ID is used by IKEA to save and verify your information in its database and authorize future returns.

If you paid using a credit or debit card, don’t forget to bring that exact card along with you for IKEA to process the refund.

If you want to mail the rug back, you can visit the IKEA site to download the return slip and send the slip with the rug and the original receipt to a nearby IKEA location through FedEx or UPS. Note that you will have to cover the shipping fees for this.

Can You Return An Opened Rug To IKEA?

Yes, you can return an opened rug to IKEA. Just make sure that it is not dirty or stained, and that the original manufacturer’s tags on the rug are intact.

Can You Return A Rug To IKEA Without The Receipt?

Yes, you can return a rug to IKEA without the receipt. All you have to do is show up to an IKEA store with your rug and a valid government-issued photo ID and ask the employee at the checkout counter to return the item.

However, you will not get the full refund for the price you paid for the rug. Instead, you will receive the lowest advertised price of the rug (in the last year) in the form of store credits.

To learn more, you can see our full guide on returning products and items to IKEA without a receipt.

Can You Return A Rug To IKEA Without the Original Manufacturer’s Tags?

No, IKEA will not return the rug if it does not have the original manufacturer’s tags since it would be illegal for the store to take the rug back in this case.

For more information, also see our posts on whether or not IKEA accepts returns of assembled furniture and also damaged furniture.

Conclusion: IKEA Rug Return Policy

IKEA will return rugs (even if these are opened) as long as you bought them within the past 365 days, have the original receipt, and haven’t torn off the original manufacturer’s tags. If you don’t have the receipt, you will only get the refund in the form of store credits equal to the lowest advertised price.

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About the author

Marques Thomas graduated with an MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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