Is Amazon Hub Locker Safe? (All You Need To Know)

If you’ve been thinking about using an Amazon Hub Locker, you’re probably wondering if it’s safe. After all, who wants to risk their essential belongings in a locker that anyone could access?

In this blog post, I’ll look at what makes Amazon Hub Lockers safe (spoiler alert: it’s a lot!) and show you how to use it to feel confident in this convenient service!

Is Amazon Hub Locker Safe In 2024?

Amazon Hub Lockers are a safe way to hold Amazon deliveries until customers are free to retrieve them in 2024. Each locker is a self-service kiosk that can only be opened with the customer’s unique information emailed to them at shipping. Lockers have additional security features like touch screens, CCTV monitoring, and steel doors.

Read on to find out other features that make Amazon Hub Lockers a secure way to receive deliveries!

Does Anyone Have Access To Amazon Hub Lockers?

Only Amazon employees have access to the self-service Hub lockers.

With that, Amazon employees open the Hub lockers with a key or an electronic code like in apartment mailrooms.

Then, once they drop off a package, the door will only open once the customer inputs their unique code.

Can Amazon Hub Lockers Be Broken Into?

Yes, it is possible to break into Amazon Hub Lockers, but it would be challenging since the lockers are made of steel.

In addition, the doors are very thick, and they have a lot of security features like touchscreens.

Finally, there are CCTV cameras in most locations, and the door is alarmed. Therefore, if someone tries to break into the room, the alarm will sound, and the police will be notified.

What Happens If I Forget My Amazon Hub Locker Code?

If you forget your code, you can enter your email address, and Amazon will send you a new one. Additionally, recipients can call customer service, and they will help them reset their code.

How Do I Know If My Package Is Delivered To An Amazon Hub Locker?

When your package is dropped off at your Amazon locker, you will receive an email or text message from Amazon.

That said, this message will tell you which locker your package is in and how to open the locker. In addition, shoppers can check their delivery status by logging in to their Amazon accounts.

After that, once they are logged in, the “Your Account” section will provide a timeline of the delivery status.

How Long Do Shoppers Have To Pick Up Packages From Amazon Lockers?

Once a package has been delivered to an Amazon locker, it must be picked up within three days.

What Happens If I Don’t Pick Up My Package From My Amazon Hub Locker?

What Happens If I Don't Pick Up My Package From My Amazon Hub Locker?

Unfortunately, if you fail to pick up your package within three days, it will be returned to Amazon. 

Then, you will receive a refund. In some cases, you may be charged a return shipping fee.

Can I Return An Item That I Got From An Amazon Hub Locker?

Yes, you can return an item that you got from a locker. Once delivered, customers have 14 days to return the item.

Conveniently, customers can return the item by going to the Amazon website and printing out a return label.

Then, they just need to take the item to a locker and drop it off. After that, Amazon will send someone to pick up the package within three days.

What Is The Benefit Of Using An Amazon Hub Locker?

There are many benefits of using Amazon Hub Lockers. First, it is a very convenient way to receive your packages as you don’t have to be home when the package is delivered.

Second, it is a safe way to receive your packages because they will be locked in a locker until you retrieve them.

Third, you can track your package online so you know when it will be delivered.

And finally, each Hub Locker is completely self-served, and most locations are open around the clock!

What Information Is Required To Pick Up Packages From Amazon Hub Lockers?

When you pick up your package from an Amazon Hub Locker, you will need to provide your name and the email address associated with your Amazon account.

Furthermore, you will also need to give the code sent to you when the package was ordered.

Can I Send Another Person To Pick Up My Package From An Amazon Hub Locker?

Yes, you can authorize someone else to pick up your package from your Amazon Hub Locker.

However, you will need to provide their name and the email address associated with their Amazon account.

Additionally, you need to share the code sent to you when the package was ordered.

To learn more, you can also read our posts on Amazon Locker not working, how to ship to Amazon Locker, and how does Amazon Locker work.


Amazon Hub Lockers are a great way to get your packages if you’re not home during the day or don’t have time to pick them up from the post office.

That said, these lockers are a secure way to hold your Amazon deliveries, and they offer a few key benefits over traditional postal service or package delivery services.

Also, most locations are secured by CCTV and alarm systems, making them a safe place to store your packages until you can get to them.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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