Using any online service these days requires you to potentially give up some sensitive information, and it always helps to know what happens on the other end.
Uber Eats is no different, especially since you’d need to interact with strangers just by using it. I looked into various aspects of how safe Uber Eats is to address your concerns!
Is Uber Eats Safe In 2023?
Uber Eats is safe for the most part because the app uses encryption to keep user data secure and doesn’t sell the information collected from them as of 2023. In recent years, Uber Eats has implemented changes that maintain the anonymity of drivers and customers. Uber vets its drivers before they get approved using background checks.
To learn everything you need to know about safety and Uber Eats, including what the company does with your data, what is accessible to others, and more, read on!
Is Uber Eats Safe For Credit Cards?
Uber Eats is safe for credit cards because the data you enter is encrypted, meaning nobody could steal it even if they had access to your account.
Also, a lot of the cases of people being hacked in a scheme involving Uber Eats are usually phishing scams where they’re tricked into giving up their information.
Is Uber Eats Safe To Order From?
Whether or not Uber Eats is safe to order from depends on what aspect of the service you’re referring to.
Uber Eats conducts background checks using Checkr, whichis known for being tough on people with criminal backgrounds because it means they essentially get turned down automatically.
Previously, Uber identified some security holes that allowed drivers to see your history, but those have since been sealed.
Also, Uber Eats has implemented updates that keep drivers and customers from having too much information about each other (see below).
Does Uber Eats Sell Your Information?
Uber Eats does not sell your information per se, but the company shares your data with some third parties to provide targeted ads.
However, you can opt out of this, and you won’t receive personalized ads after you do.
Do Uber Eats Drivers See Your Details?
Uber Eats drivers can see your details, but what they’re given is limited to what they need to know for delivery.
For example, Uber Eats drivers see your address because they need it to get your order, but if they stay within the app, the address is deleted after they finish the delivery.
Also, Uber Eats drivers can’t see your number, and you can’t see theirs because Uber uses a two-way masking system.
That said, this means that any time you send a message or call someone through the app, both your numbers get sent through a service that generates anonymous ones.
Is Uber Eats Safe For Drivers?
For the most part, Uber Eats is safe for drivers because they control where and when they make deliveries, although they might get targeted for robberies.
For example, several Uber Eats drivers have reported that they avoid taking orders to be paid for in cash because they could get stolen.
Can Customers Track Uber Eats Drivers?
Yes, customers can track Uber Eats drivers, but only after they leave the restaurant with the food.
Additionally, Uber Eats notifies the customer when the driver reaches their location so they can get ready for delivery.
Do Uber Eats Drivers See Your Order?
Uber Eats drivers don’t see your order. As stated above, they only get enough information for them to be able to complete the delivery.
However, your Uber Eats driver could use clues to figure out what’s in your order without opening it up based on information such as the restaurant and the packaging.
Can Uber Eats Drivers Steal Your Food?
Uber Eats drivers can steal your food, but you should always report it to customer service and get a refund.
That said, whenever you’re reporting something to Uber Eats with a refund in mind, you should always act as soon as possible.
Additionally, Uber Eats drivers could steal part of your food instead of taking the whole order, e.g., only a few nuggets. If you notice this, you could still contact customer service.
To learn more, you can also read our posts on whether or not Uber Eats pays for gas, what is Uber Eats pass, and Uber Eats order never arrived.
Uber Eats is safe for drivers and customers in most instances. With that, Uber Eats has taken steps to ensure that user data is safe, including encryption to protect credit card information.
Within the past few years, Uber has cut down on the amount of identifying information given out. Also, Uber does not sell user data but shares it with third parties for targeted ads.
Moreover, Uber Eats drivers can’t see your actual phone number, and you can’t see theirs either because the app uses a two-way masking system to keep contact details anonymous.
Finally, you can track Uber drivers, and they can see your address, but if they use the navigation on the app, it will be deleted when they complete delivery.