Petsmart Headquarters (Different Locations, Addresses, Can You Visit, Contact Info + More)

PetSmart is the largest pet food and supplies retailer in the US, with more than 1,600 stores including locations in Canada and Puerto Rico.

If you’re among the pet parents and shoppers who are curious to learn about PetSmart headquarters, how to contact them and more, keep reading. We did the research and have lots of information for you.

Where Is the PetSmart Headquarters Located in [currentyear]?

The PetSmart Headquarters is located in Phoenix, Arizona at 19601 North 27th Avenue,Phoenix, AZ 85027. The phone number is (623) 580-6100. PetSmart is privately owned by BC Partners. Shoppers can contact customer service by phone and email, or through their webpage and social media accounts.

To find out more about PetSmart headquarters, the company’s ownership and the competition, carry on reading. You’ll find plenty of interesting information here.

Where Is The PetSmart Corporate Office?

The PetSmart corporate office is located in Phoenix, Arizona. The address for the corporate headquarters is :

PetSmart, Inc.

19601 North 27th Avenue,

Phoenix, AZ 85027

The phone number is (623) 580-6100.

Members of the media can contact PetSmart Corporate Communications at

Where Is The PetSmart Canada Corporate Headquarters?

The PetSmart headquarters in Canada are located at:

500 – 4475 North Service Road

Burlington, ON L7L 4X7

The phone number is (289) 313-6300.

How Can I Contact PetSmart Customer Service?

You can contact PetSmart Customer Service by phone or email, or through their social media accounts.

The online Help page has answers to many common questions such as orders, shipping and delivery, returns, policies, products and the Treats Loyalty program.


The customer service number for PetSmart is 1-888-839-9638. Representatives are available between 8 a.m. to 9 p.m. EST.


Customers can use the online contact form to reach customer services with questions about:

  • Store experience
  • Products
  • Online orders
  • Promotions
  • Gift cards
  • Online orders
  • Grooming
  • Pet training
  • PetSmart charities
  • Treats Loyalty program

Social Media

PetSmart can also be contacted by way of their social media accounts. Any comments or feedback posted here will get a response.

Are Petco and PetSmart the Same Store?

Are Petco and PetSmart the Same Store?

PetSmart and Petco are the largest and second-largest pet supplies retailers in the US respectively.

This makes them competitors, and while they have many similarities, they are not the same store. There are also some differences in the services they offer.

Petco has over a hundred on-site veterinary clinics in its stores, while PetSmart does not provide medical services for pets.

Also, PetSmart offers pet boarding through PetsHotel, while Petco does not have any pet boarding services.

Further, the two chains have different owners. Petco is a public corporation traded on NASDAQ, and PetSmart is privately owned by BC Partners.

Who Is the CEO of PetSmart?

The CEO of PetSmart is J.K. Symancyk, who has held this position since 2018.

What Company Owns PetSmart?

PetSmart and Chewy are privately owned by BC Partners. PetSmart was bought by BC Partners in 2015.

Does PetSmart Own Chewy?

PetSmart and Chewy are owned by the same company, but operate independently, and how this came about is quite a saga.

PetSmart bought the online pet supplies retailer Chewy in 2017. In 2020, PetSmart attempted to sell Chewy, but the sale did not go through.

However, the two companies did separate, nd as of [currentyear], PetSmart and Chewy are both owned by BC Partners, but operate independently from one another.

Where Can I Find Information About PetSmart Careers?

If you love animals, and want a career dedicated to caring for them, you might want to apply for a job at PetSmart.

You can check out the Careers page on the PetSmart website for listings of all the available jobs in the US, Canada, and Puerto Rico.

You’ll find information about working at PetSmart, the office and store environment, benefits and job application tips.

You can submit job applications online, and also track the progress of your application.

What Is the PetSmart HR Email?

If you have questions about applying for a job at PetSmart or about your benefits, training, leave and other issues, you can contact Human Resources.

The email address for Human Resources at PetSmart is, and the phone number is 1-866-263-8411.

To know more, you can also read our posts on Petco vs PetSmart, what is PetSmart, and does PetSmart prices match.


The PetSmart headquarters in Phoenix, Arizona is the operations for the largest pet supplies retail chain in the U.S.

PetSmart customer service can be contacted in several different ways – by phone and email, and through the company website and social media accounts.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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