PetSmart Hiring Process (Here Are The Ins & Outs + FAQs)

Do you have a soft spot for cuddly bunnies? Or maybe your eyes light up whenever you see a colorful parakeet? What if we told you that you could spend all day around animals, and get paid for it? Well, you can if you work at PetSmart!

In this guide, we’ll give you a look into the PetSmart hiring process so you can feel confident applying, so keep reading to learn more facts about applying to work at this pet shop!

What Is the PetSmart Hiring Process In [currentyear]?

PetSmart’s hiring process consists of an online application and an in-person interview in [currentyear]. In some cases, this process takes a couple of days. In others, it may take two weeks or more. In addition to drug testing, PetSmart requires prospective applicants to submit to a background check. Still, felons have a good chance of getting hired.

In this article, we give you all kinds of advice on passing the PetSmart interview, so make sure you keep reading for more facts!

What Is the PetSmart Hiring Process Like?

Those interested in working at PetSmart should start on the PetSmart Career webpage.

Here, you can search for available jobs by keyword and/or location. After entering the search terms, you’ll be presented with a list of available positions.

When you see one you like, click on the title to see the job description and requirements.

If your profile is a good match for the position, click the blue “Apply” button on the right side of the screen.

You’ll have to click through a few pages in order to reach the sign-in/create an account page. Enter your personal information to create an account, then fill out the application.

If your application passes the initial screening process, you should receive a call to schedule an in-person interview.

Some applicants reported getting hired on the spot following the interview, while others had to wait several days to receive an offer.

How Long Does It Take PetSmart to Get Back to You?

When you hear back from PetSmart about your application depends on how busy the hiring manager is, how interested they are in you, and how quickly they need someone.

In terms of the initial application, expect to wait anywhere from a few hours to a week to hear back about scheduling an interview.

After completing the interview, several PetSmart employees reported getting hired on the spot, while others had to wait a few days to hear whether or not they got the job.

How Do I Pass a PetSmart Interview?

How Do I Pass a PetSmart Interview?

There are many things you can do to ensure that your PetSmart interview goes as well as possible. Let’s take a look at some examples:

  • Learn as much as you can about PetSmart before the interview
  • Arrive 10 minutes early
  • Shake hands at the beginning and end of the interview
  • Speak at a normal conversational speed
  • Make good eye contact throughout the interview and maintain good posture
  • Ask questions to show your interest
  • Wear appropriate clothing (i.e. business casual for entry-level positions, formal for managerial positions)
  • Highlight any experience you have working with animals, even if only your own pets
  • Showcase any retail or customer service experience you have
  • Emphasize your self-motivation and dedication

What Questions Are Asked During a PetSmart Interview?

PetSmart’s interviews usually last 15 to 30 minutes. During that time, you may be asked questions like

  • What can you tell us about PetSmart?
  • Why do you want to work for PetSmart?
  • Why should I hire you?
  • What hours can you work?
  • Have you ever worked with Pets?
  • Who are PetSmart’s Competitors?
  • Is there any type of pet you are afraid to work with?

Does PetSmart Drug Test?

PetSmart is committed to maintaining a drug- and alcohol-free workplace. To that end, the company does require drug tests.

Usually, this test does not happen during the first interview, but rather before you start working.

This test is usually an unsupervised urine test, which is collected and analyzed by a third-party facility.

In most cases, it is a five-panel drug test looking for cannabis, amphetamines, THC, PCP, and opiates.

If you fail the drug test, you will not be offered the job and your interview process will be terminated.

Does PetSmart Require a Background Check?

In addition to the drug test, PetSmart also requires a background check and a criminal record check for new employees.

That being said, PetSmart hires felons on a case-by-case basis.

To know more, you can also read our posts on PetSmart dress code, Chewy vs PetSmart, and PetSmart headquarters.


PetSmart offers lots of exciting job prospects for animal lovers everywhere. All you need to do to get started is fill out an online application. If accepted, you’ll do a short interview and may even get hired on the spot. However, note that Petsmart requires you to submit to a drug test.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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