Sam’s Club carries an extensive furniture selection, whether you are looking to replace old furniture or just want a new piece to spruce up a living or dining room.
But Sam’s Club understands that there may be circumstances that lead you to return the product after buying a piece of furniture.
So, you might be curious about the terms and conditions involved with Sam’s Club’s furniture return policy. Here are answers to your most common furniture return questions at Sam’s Club!
Sam’s Club Furniture Return Policy
Sam’s Club’s furniture return policy allows members to return furniture (tables, TV units, chairs, couches, desks, etc.) at any time after purchases. Additionally, Sam’s Club accepts furniture returns for used pieces, with no receipt, and if the item was damaged upon purchase.
To learn more about how to return furniture both in-store and for online purchases, keep on reading!
How Long Do You Have To Return Furniture At Sam’s Club?
Some products at Sam’s Club, like heavy commercial equipment and most electronics, require returns within a specific time period.
However, when returning Sam’s Club furniture, you have an unlimited amount of time to return your purchase.
Sam’s Club’s return policy states that if you are not satisfied with your purchase, they will issue you a refund or an exchange in most cases.
Due to the leniency of their return policy, Sam’s Club reserves the right to deny any return if employees feel a customer is abusing the return policy.
Can You Return Used Furniture At Sam’s Club?
Yes, Sam’s Club allows you to make returns on used furniture that has been opened or used.
However, you must return the furniture with the original packaging and all the accessories it came with to qualify for a return.
Additionally, if you try to return a piece of furniture with significant wear and tear (such as a worn couch or stained dining table), Sam’s Club will likely deny your return.
Can You Return Damaged Furniture At Sam’s Club?
If you buy furniture from Sam’s Club and there is damage that you did not cause, Sam’s Club allows you to return the item.
However, if you damaged the furniture, Sam’s Club will likely not accept a return. There are two ways to return a damaged piece of furniture, in-store and online.
Furniture purchases made in-store are only valid for in-store returns. Unfortunately, Sam’s Club does not take returns in-store for orders made online.
To return an item in-store, bring the chair, couch, etc., your ID, and the original form of payment with you to the Membership Desk.
Sam’s Club will refund your money onto your debit card or give you cash for the item’s original cost.
Usually, online returns are a hassle, but not at Sam’s Club! Sam’s Club provides a prepaid shipping return label with FedEx so that you can return your furniture quickly.
Online returns are only eligible for purchases made online. To make an online return, sign in to your Sam’s Club account and click on the ‘Order History’ under your account.
After finding your furniture order, click on the ‘View Details’ button on the page’s right side. Then, fill out the ‘Returns Form,’ print the shipping label, and attach it to the package to send.
Sam’s Club will email you the shipping return label and process returns within 5-7 business days.
Sam’s Club issues you a refund for the original cost of the dining room set, chairs, or other furniture items.
Unfortunately, Sam’s Club will not refund the shipping and handling costs that came with your online order.
If You Don’t Have A Receipt, Can You Return Furniture At Sam’s Club?
At Sam’s Club, you do not need a receipt to make a furniture return. However, Sam’s Club employees prefer if you bring your receipt along to make the return process quicker.
But if you do not have your receipt, Sam’s Club may be able to look up your purchase using your membership number and driver’s license.
Additionally, if you have an account on Sam’s Club website, you can look up your purchase history and find past receipts.
What Kinds Of Furniture Does Sam’s Club Sell?
Sam’s Club offers its members an extensive selection of furniture options for every room in your house!
Whether you are looking for a new couch, dining room set, or outdoor furniture, Sam’s Club has several products available at a low cost.
The types of furniture that Sam’s Club sells include pieces for the following departments:
- Living room furniture
- Office furniture
- Game room furniture
- Bedroom furniture
- Dining room furniture
- Chairs and barstools
- Outdoor patio sets
If you need to make a furniture return at Sam’s Club, you can do so in-store or online. However, online purchases are only eligible for online returns and cannot be made in-store.
Additionally, Sam’s Club allows you to make furniture returns without a receipt and if you have already opened the box.