Sam’s Club Jewelry Return Policy (All You Need To Know)

Sam’s Club sells a variety of top-quality jewelry items for customers, including earrings, necklaces, bracelets, wedding and engagement rings, watches, and much more.

But what if you’re not satisfied with a jewelry item purchased from Sam’s Club and want to return it for a refund or exchange? Here is everything I’ve found out about Sam’s Club’s jewelry return policy!

Sam’s Club Jewelry Return Policy

Sam’s Club allows customers to return jewelry items in-store and online at any time after purchase. Customers must bring the original packaging to receive a full refund but do not necessarily need to have the receipt. Sam’s Club has the right to deny or offer partial refunds.

If you want to learn more about how to return jewelry to Sam’s Club, whether you can return jewelry without a receipt, and much more, keep on reading!

How Long Do You Have To Return Jewelry At Sam’s Club?

Compared to the return policies of other retail stores, the return policy at Sam’s Club is quite relaxed.

Although some products do have specific time constraints, you can complete returns of gold and silver jewelry items at any time and for any reason if you are not 100% happy with your purchase.

However, keep in mind that a Sam’s Club store manager has the right to refuse any return, especially if they feel someone is abusing the return policy or making several returns within a short period.

How Can You Return Jewelry At Sam’s Club?

Customers can return jewelry items such as gold and silver necklaces, earrings, bracelets, wedding rings, and watches either in-store or via mail.

In-Store Returns

For in-store returns, you must bring the item to the jewelry counter with your membership ID, another form of identification (like a driver’s license), and the original form of payment.

Note that you do not need to make jewelry returns at the original store you bought it from and instead can visit any nearby Sam’s Club store to return the items.

Returns Via Mail

Alternatively, you could also process your jewelry returns via the mail if you cannot visit a local Sam’s Club store.

To check if your jewelry purchase qualifies for mail returns, either log in to your Sam’s Club account on the store website or call the Member Service Center at (888) 746-7726.

Keep in mind that some jewelry products are not eligible for returns depending on their value and the type of item.

Once you have filled out the return form on the website, print the return shipping label, attach it to the package, and ship your product to Sam’s Club through FedEx.

You don’t need to worry about the shipping costs since these will be covered by Sam’s Club.

However, if you bought jewelry online, Sam’s Club will not refund the original shipping and delivery charges unless the product was damaged or there was an error caused by a Sam’s Club employee.

Can You Return Opened Jewelry At Sam’s Club?

Can You Return Opened Jewelry At Sam’s Club?

Although you can return rings, necklaces, and other jewelry items that you have opened or used already to Sam’s Club, you may only receive a partial refund.

To receive a full refund on opened jewelry, you must bring all the original packaging and a receipt to prove your purchase.

Note that without the original packaging, Sam’s Club may deny your return or offer a partial refund only.

Additionally, if there is significant damage to the piece of jewelry you are returning (caused by you), Sam’s Club may deny your return.

Can You Return Jewelry Without The Original Packaging At Sam’s Club?

It is possible to return jewelry at Sam’s Club without the original packaging, but you will not receive a full refund.

Instead, Sam’s Club will only offer a partial refund or may even deny your return.

To avoid the risk of a partial return, it is best to have all the contents that came with your purchase, including the boxes, manuals, warranty cards, parts, and accessories.

Other than that, if any promotional gifts, gift cards, or shopping cards were included with your jewelry purchase, make sure you bring those along with you upon return.

Can You Return Damaged Jewelry At Sam’s Club?

Whether you bought a ring, necklace, or any other jewelry item online or in-store, Sam’s Club will allow you to return the item if it is damaged.

To receive a full refund, bring the damaged piece of jewelry along with the receipt and original packaging to the jewelry counter at your local Sam’s Club.

Alternatively, you could also proceed with an online return following the method described earlier.

Can You Return Jewelry At Sam’s Club Without A Receipt?

You do not need your original receipt to return jewelry at Sam’s Club, although the employees prefer that you do.

Depending on when you purchased your jewelry and how you paid for it, a Sam’s Club employee may be able to track and look up your receipt.

What Kinds Of Jewelry Can You Return At Sam’s Club?

Sam’s Club sells a wide array of jewelry both in-store and online. Some of the jewelry items available at Sam’s Club include:

  • Rings
  • Chains
  • Necklaces
  • Earrings
  • Bracelets
  • Watches
  • Cuff links

Sam’s Club’s jewelry is available in silver, pure gold, diamonds, or with gemstones. Also, every piece of jewelry at Sam’s Club is qualified for returns.

When you buy diamonds at Sam’s Club, they give you an IGI certification to prove the diamond’s authenticity.

When returning items that come with this certificate, you must bring the paper along to receive a full refund.

To learn more, you might also be interested in reading up on whether or not Kohl’s resizes rings, Costco’s jewelry return policy, and Walmart’s jewelry return policy.


Sam’s Club allows jewelry returns for items like wedding rings, necklaces, and gold any time and for any reason if you are not completely satisfied with your purchase.

For refunds on jewelry, Sam’s Club can offer a full or partial refund, depending on whether the item is used and if you have included the original packaging. To receive a full refund, make sure you return the item with all the original packaging and receipt.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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