Someone Bought Something on Amazon with My Card (What to Do +FAQs)

If you’ve recently seen a purchase on your Amazon account that you didn’t make, don’t panic! This happens more often than you might think, and there are a few steps you can take to resolve the situation.

That being said, this article will answer some of the most common questions asked when someone uses their credit card to buy items on Amazon and discuss ways shoppers can protect themselves in the future, so keep reading!

What Can I Do If Someone Shopped on Amazon with My Card In 2024?

If someone made a purchase with your card, Amazon makes it easy for shoppers to resolve the issue. Although they cannot tell who made the purchase, Amazon customer service can help shoppers trace information like shipping addresses. Additionally, they can help refund the unauthorized amount in 2024.

Keep reading to find out additional ways Amazon helps protect customers from unauthorized transactions and ways to protect your credit information in the future!

How Can I Find Out If My Credit/ Debit Card Was Used on Amazon?

If you think that someone has used your credit or debit card to make a purchase on Amazon, you should check your account activity. 

Simply log into your account and go to the “Your Orders” page. If you see any orders, you didn’t place, that’s a good indication that someone has used your card without your permission.

Can Amazon Identify Who Is Using My Credit/Debit Card Online?

Unfortunately, Amazon cannot tell shoppers who used their credit or debit cards online.

However, customer service can provide basic information about the transaction, such as the date and time it was made, the amount of money spent, and the shipping address used.

How Does Amazon Protect Shoppers From Fraud?

Amazon has a few different systems in place to protect shoppers from fraud.

First, the company uses “address verification” to ensure that the person making the purchase uses a valid credit or debit card.

In addition, Amazon also has a team of experts who investigate suspicious activity and take action to protect customers’ accounts.

Finally, Amazon offers an A to Z money-back guarantee if shoppers are ever the victims of fraud.

Who Can I Contact About Unauthorized Use of My Credit/ Debit Card on Amazon?

Who Can I Contact About Unauthorized Use of My Credit/ Debit Card on Amazon?

If you see suspicious activity on your account, the next thing you should do is contact Amazon customer service.

Shoppers can reach them by phone at (866) 216-1075 or chat through the “Contact Us” page on the Amazon website.

In addition to contacting Amazon customer service, you should also contact your bank or credit card company.

Once your credit company has been notified, an associate can cancel your card and issue you a new one.

Additionally, your credit card company may be able to refund any unauthorized charges, and they can also help you protect your account in the future.

Finally, you should change your passwords for any online accounts that use the same password as your Amazon account.

By taking these steps, you can help protect yourself from further fraud and get your finances back on track.

Does Amazon Refund Purchases Made Without Account Holders’ Authorization?

Amazon refunds purchases made without the account holder’s authorization.

To report unauthorized credit use and begin an investigation, contact Amazon customer service immediately, and they will help you cancel the order and get a refund.

What Can I Do to Prevent Unauthorized Use of My Credit Information in the Future?

When shopping online, there are a few things shoppers can do to protect themselves from future credit card fraud:

  • Check your account activity regularly and report any suspicious activity to Amazon and your bank or credit card company immediately.
  • Never give out your credit card information to anyone you don’t know and trust.
  • Be cautious when opening emails or clicking on links, even if they appear from a trusted source. Fraudulent emails and websites are often designed to look like the real thing, so it’s essential to be careful.
  • Keep your computer’s security software up to date and run regular scans for viruses and other malware.

To know more, you can also read our posts on how to archive Amazon orders, didn’t receive Amazon order, and does Amazon refund canceled orders.


Don’t freak out if you think your credit or debit card has been used on Amazon. First, contact Amazon customer service to report the issue, as they’ll be able to assist you in canceling the order and receiving a refund.

In addition, you should also notify your bank or credit card company about the fraudulent charges, as well as any online accounts that use the same credit information. By following these simple steps, you can help protect yourself from credit card fraud.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

1 thought on “Someone Bought Something on Amazon with My Card (What to Do +FAQs)”

  1. Amazon Customer service cannot tell you the shipping address it went to. We had over 1400 in charges on our card and Amazon could not tell us anything without a user ID of the person who made the purchase.

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